Windows 8 and 8.1 Forums

Windows 8 is buggy

  1. #11

    Posts : 5

    System Files

    These are my system files

      My System SpecsSystem Spec

  2. #12

    Posts : 1,851
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86

    There is only the msinfo32 in the zip, but from that alone, I can tell you to uninstall Advanced SystemCare. Reboot. Then type services.msc in the start menu. See if Windows Defender is set to Automatic and if not, do so. Then start it too.


    Next up, you don't have a video card driver installed.

    "ATI Mobility Radeon HD 5000 Series (Engineering Sample - WDDM v1.20) PCI\VEN_1002&DEV_68E0&SUBSYS_104B1462&REV_00\4&8562B06&0&0008 This device cannot start."

    So install the driver from here:

    AMD Catalyst 12.4 WHQL 64-bit download from


    Your Realtek HD Audio driver is old, so that really needs to be updated:

    Name Realtek High Definition Audio
    Manufacturer Realtek
    Status OK
    PNP Device ID HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_14621038&REV_1001\4&11E74DE&0&0001
    Driver c:\windows\system32\drivers\rtkvhd64.sys (, 1.93 MB (2,023,840 bytes), 30/4/2010 2:09 PM)

    You can do so from the following link, on the right side that says HD Audio Codec driver:


    Be sure to follow the driver installation's simple instructions on the screen when installing.


    Now when done, the most important step yet. Download the special tool to remove AVG. Boot to safe mode and use it.

    If you are completely stuck on how to do that, then just try your luck by simply uninstalling AVG, rebooting, and then check on the Windows Defender service to be set well as described above. Do the same for Windows Firewall service.


    I stopped looking at stuff here. The above changes are going to make the machine excellent and run perfectly. If not, please re-run the tool again and zip all of the files it collects.

    Your machine will be perfect one way or another. Good luck.
      My System SpecsSystem Spec

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Windows 8 is buggy

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