App Crash: Faulting mod name: MSVCR120.dll - Event ID:1000

Norm

New Member
Messages
28
Ok so I've been getting this error every day for a few weeks.
Got as far as learning about event viewer & crash dump
but foxed on Windbg6.3 as to why I've an invalid search path
when opening the crash dump

I can't continue without help please
enclosed *img's of event viewer + Windbg6

View attachment 56176View attachment 56177
 

My Computer

System One

  • OS
    Win 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HomeMade
    CPU
    Intel Core i7-4790K 4.0GHz Quad-Core
    Motherboard
    Asus MAXIMUS VII RANGER ATX LGA1150
    Memory
    Kingston HyperX Beast 16GB (2 x 8GB) DDR3-1866
    Graphics Card(s)
    Palit GeForce GTX 970 4GB
    Sound Card
    Z97 Onboard
    Monitor(s) Displays
    Panasonic TV 1080p TX-L32G20B
    Screen Resolution
    1920 x 1080 @ 60Hz
    Hard Drives
    Plextor M6e 256GB M.2-2280 SSD
    PSU
    Thermaltake 630W ATX
    Case
    Corsair Air 540 ATX Mid Tower
    Cooling
    Corsair H105 73.0 CFM Liquid
    Keyboard
    Aula + Razer Tartarus Gamepad
    Mouse
    Razer Abyss
    Internet Speed
    BT Infinity 2 Unlimited: 80U 20D
    Browser
    Chrome x64
    Antivirus
    Win-Defender
    Other Info
    First PC I've built without any ROM /SATA Drives :)

My Computer

System One

  • OS
    Win 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HomeMade
    CPU
    Intel Core i7-4790K 4.0GHz Quad-Core
    Motherboard
    Asus MAXIMUS VII RANGER ATX LGA1150
    Memory
    Kingston HyperX Beast 16GB (2 x 8GB) DDR3-1866
    Graphics Card(s)
    Palit GeForce GTX 970 4GB
    Sound Card
    Z97 Onboard
    Monitor(s) Displays
    Panasonic TV 1080p TX-L32G20B
    Screen Resolution
    1920 x 1080 @ 60Hz
    Hard Drives
    Plextor M6e 256GB M.2-2280 SSD
    PSU
    Thermaltake 630W ATX
    Case
    Corsair Air 540 ATX Mid Tower
    Cooling
    Corsair H105 73.0 CFM Liquid
    Keyboard
    Aula + Razer Tartarus Gamepad
    Mouse
    Razer Abyss
    Internet Speed
    BT Infinity 2 Unlimited: 80U 20D
    Browser
    Chrome x64
    Antivirus
    Win-Defender
    Other Info
    First PC I've built without any ROM /SATA Drives :)
Let's start with the errors in WinDbg.
To get the symbols right, use Step E on this page: WinDbg Analysis Report
Once you've opened the program, click on the File menu item, then on Symbol File Path.
E. In the window that opens, insert the exact text on the next line in the Symbol File Path box. This is a critical step, and if done incorrectly you'll end up with symbol errors:
SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
The easiest thing to do is copy the above bolded text and then paste it into the box. Once that is done, click on OKto exit the dialog. Next, click on File menu and then select the Save Workspace menu option. This will save the symbol path for future use.
NOTE: You MUST be connected to the internet in order to use the Symbol server listed above.

Then, after running the memory dump, type this in the rectangular box next to the 0:000> at the bottom of the debugger window:
Code:
!analyze -v
and press Enter to let it run.
****************************************************
Now for the error message:
It says that StarCitizen.exe crashed because of a Stack Buffer Overrun (the
[FONT=&amp]0xC0000409 code)

First step = uninstall the game and all of it's modules.
Then download and install the latest, Win8.1 compatible version
See if that stops the crashes.

Also, as it's a stack overrun, please run several anti-malware scans to be sure that this isn't a bad guy trying to compromise your system.

If not, then zip up and upload the memory dump that you analyzed using WinDbg.
That way I can have a go a massaging the dump to see if I can get anything from it.
If the dump is too big to upload here, upload it to a free-file hosting service (such as OneDrive or DropBox) and post the link to it here.


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My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
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