Your English is just fine. If you are using a disk cleaner (such as CCleaner) please stop using it until we're done troubleshooting (it deletes some of the files/reports that we need).
Only 86 Windows Updates installed. Most systems have 100 or more. Please visit Windows Update and get
ALL available updates (it may take several trips to get them all).
Don't worry about the specific number, it's just important that you have checked and installed any updates that were available (and didn't experience any errors).
Many, many Live Kernel Events in the WER section of MSINFO32. Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).
FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here:
Windows Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows 8.1, Windows 8, Windows Server 2012 R2, Windows Server 2012, Windows 7, or Windows Server 2008 R2
While waiting for a reply, please monitor your temps with this free utility:
HWMonitor CPUID - System & hardware benchmark, monitoring, reporting
Please uninstall Gigabyte EasySaver (the gdrv.sys driver) and EasyTune (if installed). They are known to cause BSOD's on some Windows systems.
The memory dump blames your AMD video drivers. When looking at this in combination with the Live Kernel Events, I wonder about problems (such as overheating) with your video card:
1) Please check the video card to be sure that the cooler on the card is free of dust/dirt/etc, that the fan is working, and that any connections are firmly seated.
2) Run the video stress tests listed in the hardware diagnostics link I gave above. Let us know the results (also run the other tests as the problem could be in other components).
Analysis:
The following is for informational purposes only.
Code:
[FONT=lucida console]**************************Fri Dec 12 03:22:53.439 2014 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\121214-15343-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17476.amd64fre.winblue_r5.141029-1500
System Uptime:[B]0 days 2:01:47.078[/B]
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by :[B]dxgkrnl.sys ( dxgkrnl!TdrTimedOperationBugcheckOnTimeout+4d )[/B]
BugCheck [B]100000EA, {ffffe001631e7080, 0, 0, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x100000EA"]THREAD_STUCK_IN_DEVICE_DRIVER_M (100000ea)[/URL]
Arguments:
Arg1: ffffe001631e7080, Pointer to a stuck thread object. Do .thread then kb on it to find
the hung location.
Arg2: 0000000000000000, Pointer to a DEFERRED_WATCHDOG object.
Arg3: 0000000000000000, Pointer to offending driver name.
Arg4: 0000000000000000, Number of times "intercepted" bugcheck 0xEA was hit (see notes).
BUGCHECK_STR: 0xEA
DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_FAULT
PROCESS_NAME: System
FAILURE_BUCKET_ID: [B]0xEA_IMAGE_dxgkrnl.sys[/B]
CPUID: "Intel(R) Core(TM) i5-4690 CPU @ 3.50GHz"
MaxSpeed: 3500
CurrentSpeed: [B]3492[/B]
BIOS Version F6
BIOS Release Date 07/09/2014
Manufacturer Gigabyte Technology Co., Ltd.
Product Name H81M-HD3
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/FONT]
3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[FONT=lucida console]**************************Fri Dec 12 03:22:53.439 2014 (UTC - 5:00)**************************
[COLOR=red][B]gdrv.sys Thu Mar 12 23:22:29 2009 (49B9D175)[/B][/COLOR]
netr28x.sys Tue Sep 25 04:10:07 2012 (506166DF)
dump_iaStorA.sys Thu Aug 1 21:39:52 2013 (51FB0DE8)
iaStorA.sys Thu Aug 1 21:39:52 2013 (51FB0DE8)
intelppm.sys Thu Aug 22 04:46:35 2013 (5215CFEB)
RtNdPt630.sys Thu Sep 26 05:59:17 2013 (52440575)
AppleCharger.sys Sun Oct 27 21:59:21 2013 (526DC4F9)
TeeDriverx64.sys Wed Nov 27 12:56:32 2013 (52963250)
Smb_driver_Intel.sys Mon Jan 6 11:31:35 2014 (52CADA67)
AMDACPKSL.SYS Tue Mar 11 19:49:44 2014 (531FA118)
AtihdWB6.sys Tue Mar 11 19:50:02 2014 (531FA12A)
RTKVHD64.sys Wed May 14 06:28:52 2014 (53734564)
iwdbus.sys Tue Jun 17 17:54:22 2014 (53A0B90E)
Rt630x64.sys Tue Jul 15 22:56:14 2014 (53C5E9CE)
IntcDAud.sys Tue Sep 9 08:36:30 2014 (540EF44E)
igdkmd64.sys Mon Sep 29 13:51:21 2014 (54299C19)
atikmpag.sys Thu Nov 20 21:08:54 2014 (546E9EB6)
atikmdag.sys Thu Nov 20 21:30:27 2014 (546EA3C3)
HWiNFO64A.SYS Sun Nov 23 11:24:07 2014 (54720A27)
[/FONT]
http://www.carrona.org/drivers/driver.php?id=gdrv.sys
http://www.carrona.org/drivers/driver.php?id=netr28x.sys
http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=RtNdPt630.sys
http://www.carrona.org/drivers/driver.php?id=AppleCharger.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
http://www.carrona.org/drivers/driver.php?id=AMDACPKSL.SYS
http://www.carrona.org/drivers/driver.php?id=AtihdWB6.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=HWiNFO64A.SYS