BSoD random intervals and while uploading to YouTube

Vindestructible · Dec 12, 2014

Hi guys,

First of all, this is my first post on here so I apologize if I am not 100% on the etiquette of posting questions. The story goes;

Bought an Acer V3-772G a couple of weeks ago and got quite a few BSoD's straight off the bat, so I did a factory reset hoping it would solve the problem, but it didn't. I've got the minidumps here:

https://onedrive.live.com/redir?resid=57FD8C2DE12E42EA!166

Any help would be amazing as I've tried Acer support and they have been quite frankly hopeless.

Thanks in advance.

softwaremaniac · Dec 13, 2014

Run SFC: SFC /SCANNOW Command - System File Checker - Windows 7 Help Forums and Disk Check : Disk Check - Windows 7 Help Forums
Update your Intel Graphics sriver.

Code:

rikvm_99E320F5.sys Mon Jun 17 06:05:56 2013 (51BE8B24) 

[COLOR=#777777][COLOR=#4b0082]rikvm_99E320F5.sys[/COLOR] - this driver hasn't  been added to the DRT as of this run. Please search Google/Bing for the driver  if additional information is needed.[/COLOR] 

LMDriver.sys Tue Jul 16  20:58:57 2013 (51E597F1) 
Acer Launch Manager Wireless Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=LMDriver.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]LMDriver.sys[/COLOR][/B][/URL] 

RadioShim.sys Tue Jul 16 20:58:57  2013 (51E597F1) 
Acer Launch Manager Shim for HID-KMDF Interface layer 
[URL="http://www.carrona.org/drivers/driver.php?id=RadioShim.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]RadioShim.sys[/COLOR][/B][/URL] 

dump_iaStorA.sys Fri Aug 2  03:39:52 2013 (51FB0DE8) 
driver created to provide disk access during crash  dump file generation 
[URL="http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]dump_iaStorA.sys[/COLOR][/B][/URL] 

iaStorA.sys Fri Aug 2  03:39:52 2013 (51FB0DE8) 
Intel RST (Rapid Storage Technology) driver 
[URL="http://www.carrona.org/drivers/driver.php?id=iaStorA.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]iaStorA.sys[/COLOR][/B][/URL] 

TeeDriverx64.sys Mon Aug 19  19:23:31 2013 (52125493) 
Intel Management Engine Interface driver 
[URL="http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]TeeDriverx64.sys[/COLOR][/B][/URL] 

MpKsl392782a6.sys Thu Aug 22  00:51:16 2013 (52154464) 

[COLOR=#777777][COLOR=#4b0082]MpKsl392782a6.sys[/COLOR] - this driver hasn't been added to the  DRT as of this run. Please search Google/Bing for the driver if additional  information is needed.[/COLOR] 

MpKsl9107c5f1.sys Thu Aug 22 00:51:16 2013  (52154464) 

[COLOR=#777777][COLOR=#4b0082]MpKsl9107c5f1.sys[/COLOR] - this driver hasn't been added to the  DRT as of this run. Please search Google/Bing for the driver if additional  information is needed.[/COLOR] 

intelppm.sys Thu Aug 22 10:46:35 2013  (5215CFEB) 
Intel Processor driver 
[URL="http://www.carrona.org/drivers/driver.php?id=intelppm.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]intelppm.sys[/COLOR][/B][/URL] 

RTKVHD64.sys Tue Aug 27 14:31:56  2013 (521C9C3C) 
Realtek High Definition Audio Function Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]RTKVHD64.sys[/COLOR][/B][/URL] 

iwdbus.sys Thu Sep 26 23:38:04  2013 (5244A93C) 
Intel WIDI Bus Enumerator driver[br]Related to Intel Widi -  Wireless Display 
[URL="http://www.carrona.org/drivers/driver.php?id=iwdbus.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]iwdbus.sys[/COLOR][/B][/URL] 

SynTP.sys Wed Oct 2 07:09:32 2013  (524BAA8C) 
Synaptic Touch Pad Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=SynTP.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]SynTP.sys[/COLOR][/B][/URL] 

Smb_driver_Intel.sys Wed Oct 2  07:12:15 2013 (524BAB2F) 

[COLOR=#777777][COLOR=#4b0082]Smb_driver_Intel.sys[/COLOR] - this driver hasn't been added to the  DRT as of this run. Please search Google/Bing for the driver if additional  information is needed.[/COLOR] 

nvlddmkm.sys Mon Oct 28 22:38:03 2013  (526ED93B) 
nVidia Video drivers 
[URL="http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]nvlddmkm.sys[/COLOR][/B][/URL] 

nvpciflt.sys Mon Oct 28 22:38:28  2013 (526ED954) 
nVidia 3D Vision Display driver 
[URL="http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]nvpciflt.sys[/COLOR][/B][/URL] 

k57nd60a.sys Wed Oct 30 08:14:03  2013 (5270B1BB) 
Broadcom NetLink Gigabit Ethernet NDIS6.x Unified Driver  
[URL="http://www.carrona.org/drivers/driver.php?id=k57nd60a.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]k57nd60a.sys[/COLOR][/B][/URL] 

igdkmd64.sys Wed Nov 13 16:26:34  2013 (52839A2A) 
Intel Graphics driver 
[URL="http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]igdkmd64.sys[/COLOR][/B][/URL] 

btath_bus.sys Mon Jan 20 15:20:21  2014 (52DD30A5) 
Atheros BlueTooth driver 
[URL="http://www.carrona.org/drivers/driver.php?id=btath_bus.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]btath_bus.sys[/COLOR][/B][/URL] 

athwbx.sys Thu Apr 3 04:02:17  2014 (533CC129) 
Qualcomm Atheros AR9485WB-EG Wireless Network Adapter  (Version: 10.0.0.274 is the first one after the release of Win8.1) [br] [br]  Although I do not recommend drivers from places other than the manufacturer's  website - this is the exception to that rule. Please scan with an anti-virus  before opening any file that you download from the internet.[br][br]Also the  driver for Qualcomm Atheros AR9002WB-1NG Wireless Network Adapter & likely  others as well. 
[URL="http://www.carrona.org/drivers/driver.php?id=athwbx.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]athwbx.sys[/COLOR][/B][/URL] 

btfilter.sys Fri Apr 18 10:17:14  2014 (5350DF8A) 
Atheros Bluetooth Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=btfilter.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]btfilter.sys[/COLOR][/B][/URL] 



Debug session time: Thu  Dec 11 04:54:17.914 2014 (UTC + 1:00) 
Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\121114-16125-01.dmp] 
Built by:  9600.17041.amd64fre.winblue_gdr.140305-1710 
System Uptime: 0 days  12:47:33.794 
*** WARNING: Unable to verify timestamp for igdkmd64.sys  
*** ERROR: Module load completed but symbols could not be loaded for  igdkmd64.sys 
Probably caused by : igdkmd64.sys ( igdkmd64+2f007 )  
BugCheck D1, {89c, 9, 0, fffff800e3e48007} 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x000000D1"]DRIVER_IRQL_NOT_LESS_OR_EQUAL  (d1)[/URL] 
Bugcheck code 000000d1 
Arguments: 
Arg1: 000000000000089c,  memory referenced 
Arg2: 0000000000000009, IRQL 
Arg3: 0000000000000000,  value 0 = read operation, 1 = write operation 
Arg4: fffff800e3e48007,  address which referenced memory 
BUGCHECK_STR: AV 
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP 
PROCESS_NAME: System 
FAILURE_BUCKET_ID:  AV_VRF_igdkmd64+2f007 
MaxSpeed: 2200 
CurrentSpeed: 2195 
BiosVersion  = V1.15 
BiosReleaseDate = 03/07/2014 
SystemManufacturer = Acer  
SystemProductName = Aspire V3-772G  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  
Debug session time: Wed Dec 10 16:05:51.948 2014 (UTC + 1:00) 
Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\121114-13281-01.dmp] 
Built by:  9600.17041.amd64fre.winblue_gdr.140305-1710 
System Uptime: 0 days  5:32:02.829 
Probably caused by : win32k.sys ( win32k!SetTimer+2f )  
BugCheck 3B, {c0000005, fffff960002ab38b, ffffd000222f8fd0, 0} 
BugCheck  Info: [URL="http://www.carrona.org/bsodindx.html#0x0000003B"]SYSTEM_SERVICE_EXCEPTION  (3b)[/URL] 
Bugcheck code 0000003B 
Arguments: 
Arg1: 00000000c0000005,  Exception code that caused the bugcheck 
Arg2: fffff960002ab38b, Address of  the instruction which caused the bugcheck 
Arg3: ffffd000222f8fd0, Address of  the context record for the exception that caused the bugcheck 
Arg4:  0000000000000000, zero. 
BUGCHECK_STR: 0x3B 
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP 
PROCESS_NAME: ddp.exe 
FAILURE_BUCKET_ID:  0x3B_VRF_win32k!SetTimer 
MaxSpeed: 2200 
CurrentSpeed: 2195  
BiosVersion = V1.15 
BiosReleaseDate = 03/07/2014 
SystemManufacturer  = Acer 
SystemProductName = Aspire V3-772G  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  
Debug session time: Wed Dec 10 10:32:46.642 2014 (UTC + 1:00) 
Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\121014-12750-01.dmp] 
Built by:  9600.17041.amd64fre.winblue_gdr.140305-1710 
System Uptime: 1 days  1:34:29.521 
Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+23a )  
BugCheck D1, {ffffd000213b6a40, 0, 8, ffffd000213b6a40} 
BugCheck Info:  [URL="http://www.carrona.org/bsodindx.html#0x000000D1"]DRIVER_IRQL_NOT_LESS_OR_EQUAL  (d1)[/URL] 
Bugcheck code 000000d1 
Arguments: 
Arg1: ffffd000213b6a40,  memory referenced 
Arg2: 0000000000000000, IRQL 
Arg3: 0000000000000008,  value 0 = read operation, 1 = write operation 
Arg4: ffffd000213b6a40,  address which referenced memory 
BUGCHECK_STR: AV 
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP 
PROCESS_NAME: uTorrent.exe  
FAILURE_BUCKET_ID: AV_VRF_CODE_AV_BAD_IP_nt!KiPageFault 
MaxSpeed: 2200  
CurrentSpeed: 2195 
BiosVersion = V1.15 
BiosReleaseDate = 03/07/2014  
SystemManufacturer = Acer 
SystemProductName = Aspire V3-772G  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  
Debug session time: Tue Dec 9 08:57:03.575 2014 (UTC + 1:00) 
Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\120914-23453-01.dmp] 
Built by:  9600.17041.amd64fre.winblue_gdr.140305-1710 
System Uptime: 3 days  0:12:28.456 
Probably caused by : win32k.sys ( win32k!SetTimer+2f )  
BugCheck 3B, {c0000005, fffff9600024e38b, ffffd0002258efd0, 0} 
BugCheck  Info: [URL="http://www.carrona.org/bsodindx.html#0x0000003B"]SYSTEM_SERVICE_EXCEPTION  (3b)[/URL] 
Bugcheck code 0000003B 
Arguments: 
Arg1: 00000000c0000005,  Exception code that caused the bugcheck 
Arg2: fffff9600024e38b, Address of  the instruction which caused the bugcheck 
Arg3: ffffd0002258efd0, Address of  the context record for the exception that caused the bugcheck 
Arg4:  0000000000000000, zero. 
BUGCHECK_STR: 0x3B 
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP 
PROCESS_NAME: ddp.exe 
FAILURE_BUCKET_ID:  0x3B_VRF_win32k!SetTimer 
MaxSpeed: 2200 
CurrentSpeed: 2195  
BiosVersion = V1.15 
BiosReleaseDate = 03/07/2014 
SystemManufacturer  = Acer 
SystemProductName = Aspire V3-772G  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  




--- E O J --- 2014 Dec 13 20:36:45 PM _88-dbug Copyright  2012 Sysnative Forums 
--- E O J --- 2014 Dec 13 20:36:45 PM _88-dbug  Copyright 2012 Sysnative Forums 
--- E O J --- 2014 Dec 13 20:36:45 PM  _88-dbug Copyright 2012 Sysnative Forums

Vindestructible · Dec 14, 2014

Thanks, I have updated the nVidia drivers, and so far so good! If I have any more problems I'll let you know. Thank you!

softwaremaniac · Dec 15, 2014

Please do.

BSoD random intervals and while uploading to YouTube

Vindestructible

New Member

My Computer

System One

softwaremaniac

Well-Known Member

My Computer

System One

Vindestructible

New Member

My Computer

System One

softwaremaniac

Well-Known Member

My Computer

System One