BSOD SYSTEM_SERVICE_EXCEPTION bug check code: 0x0000003b

HomerWindows

New Member
Messages
3
Dear Sir/Madam

I am having trouble with my new notebook (Windows 8.1, 64bit), on which I keep getting BSOD errors. I tried solving the problem myself but I can't find any solution that eliminates the BSOD.

Today I got a BSOD on startup saying: BSOD SYSTEM_SERVICE_EXCEPTION. BlueScreenView tells me that this error is caused by ntoskrnl.exe+14f1a0. I always get this error at least once a week and it almost always happens when I am starting up my notebook or when it comes out of sleep mode and it is not related to power saving settings in windows 8.1 cause I already did that and still keep getting BSOD errors.

I have come here in the hope to solve this problem for good.

Any help is very much appreciated.

SF Diagnostic tool file:

View attachment 54974



BlueScreenView
View attachment 54975

Kind regards,

Homer
 

My Computer

System One

  • OS
    Windows 8.1
Please update drivers in red, and your Intel® Wireless WiFi Link Driver - Intel® Wireless WiFi Link Adapter driver.
Code:
[COLOR=red][B]tmp3E8F.tmp Sat Jul 26 15:29:37 2008  (488B26C1)[/B][/COLOR] 

[COLOR=#777777][COLOR=#4b0082]tmp3E8F.tmp[/COLOR] - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed.[/COLOR] 

[COLOR=red][B]tmp32F6.tmp Sat Jul 26 15:29:37  2008 (488B26C1)[/B][/COLOR] 

[COLOR=#777777][COLOR=#4b0082]tmp32F6.tmp[/COLOR] - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed.[/COLOR] 

[COLOR=red][B]tmp4100.tmp Sat Jul 26 15:29:37  2008 (488B26C1)[/B][/COLOR] 

[COLOR=#777777][COLOR=#4b0082]tmp4100.tmp[/COLOR] - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed.[/COLOR] 

[COLOR=red][B]VMfilt64.sys Fri Jul 31 05:40:32  2009 (4A7267B0)[/B][/COLOR] 

[COLOR=#777777][COLOR=#4b0082]VMfilt64.sys[/COLOR] - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed.[/COLOR] 

PxHlpa64.sys Tue Apr 24 19:26:29 2012 (4F96E245)  
Sonic CD/DVD driver (used by many different CD/DVD programs) 
[URL="http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]PxHlpa64.sys[/COLOR][/B][/URL] 

Rt630x64.sys Fri May 10 11:59:08  2013 (518CC4EC) 
Realtek PCI/PCIe Adapters 
[URL="http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]Rt630x64.sys[/COLOR][/B][/URL] 

AirplaneModeHid.sys Thu Jun 27  23:28:59 2013 (51CCAE9B) 
Insyde Airplane Mode HID Mini-drive 
[URL="http://www.carrona.org/drivers/driver.php?id=AirplaneModeHid.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]AirplaneModeHid.sys[/COLOR][/B][/URL] 

intelppm.sys Thu Aug 22  10:46:35 2013 (5215CFEB) 
Intel Processor driver 
[URL="http://www.carrona.org/drivers/driver.php?id=intelppm.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]intelppm.sys[/COLOR][/B][/URL] 

btmhsf.sys Fri Oct 18 13:06:19  2013 (5261162B) 
Intel Proset Bluetooth HighSpeed Filter Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=btmhsf.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]btmhsf.sys[/COLOR][/B][/URL] 

ibtusb.sys Fri Oct 18 17:45:41 2013  (526157A5) 
Intel(R) Wireless Bluetooth(R) Filter Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=ibtusb.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]ibtusb.sys[/COLOR][/B][/URL] 

iaStorA.sys Mon Oct 28 22:15:26  2013 (526ED3EE) 
Intel RST (Rapid Storage Technology) driver 
[URL="http://www.carrona.org/drivers/driver.php?id=iaStorA.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]iaStorA.sys[/COLOR][/B][/URL] 

dump_iaStorA.sys Mon Oct 28  22:15:26 2013 (526ED3EE) 
driver created to provide disk access during crash  dump file generation 
[URL="http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]dump_iaStorA.sys[/COLOR][/B][/URL] 

RtsPer.sys Fri Nov 8 07:59:21  2013 (527C8BC9) 
RealTek RTS PCIE READER Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=RtsPer.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]RtsPer.sys[/COLOR][/B][/URL] 

TeeDriverx64.sys Wed Nov 27  18:56:32 2013 (52963250) 
Intel Management Engine Interface driver 
[URL="http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]TeeDriverx64.sys[/COLOR][/B][/URL] 

viahduaa.sys Mon Dec 16  06:58:10 2013 (52AE9672) 
VIA High Definition Audio Function Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=viahduaa.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]viahduaa.sys[/COLOR][/B][/URL] 

SynTP.sys Fri Dec 20 18:45:21  2013 (52B48231) 
Synaptic Touch Pad Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=SynTP.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]SynTP.sys[/COLOR][/B][/URL] 

Smb_driver_Intel.sys Fri Dec 20  18:50:17 2013 (52B48359) 

[COLOR=#777777][COLOR=#4b0082]Smb_driver_Intel.sys[/COLOR] - this driver hasn't been added to the  DRT as of this run. Please search Google/Bing for the driver if additional  information is needed.[/COLOR] 

LHidEqd.Sys Wed Mar 19 01:20:53 2014  (5328E2E5) 
Logitech SetPoint Unifying KMDF HID Filter 
[URL="http://www.carrona.org/drivers/driver.php?id=LHidEqd.Sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]LHidEqd.Sys[/COLOR][/B][/URL] 

LEqdUsb.Sys Wed Mar 19 01:20:55  2014 (5328E2E7) 
Logitech SetPoint Unifying KMDF USB Filter 
[URL="http://www.carrona.org/drivers/driver.php?id=LEqdUsb.Sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]LEqdUsb.Sys[/COLOR][/B][/URL] 

LMouFilt.Sys Wed Mar 19 01:21:03  2014 (5328E2EF) 
Logitech SetPoint HID Filter Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=LMouFilt.Sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]LMouFilt.Sys[/COLOR][/B][/URL] 

LHidFilt.Sys Wed Mar 19 01:21:03  2014 (5328E2EF) 
Logitech SetPoint HID Filter Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=LHidFilt.Sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]LHidFilt.Sys[/COLOR][/B][/URL] 

NETwbw02.sys Tue Jul 22 12:29:40  2014 (53CE3D14) 
Intel® Wireless WiFi Link Driver - Intel® Wireless WiFi Link  Adapter 
[URL="http://www.carrona.org/drivers/driver.php?id=NETwbw02.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]NETwbw02.sys[/COLOR][/B][/URL] 

nvlddmkm.sys Sat Sep 13 21:59:50  2014 (5414A236) 
nVidia Video drivers 
[URL="http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]nvlddmkm.sys[/COLOR][/B][/URL] 

nvvad64v.sys Thu Sep 25 17:39:23  2014 (5424372B) 
NVIDIA Virtual Audio Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]nvvad64v.sys[/COLOR][/B][/URL] 

iwdbus.sys Sat Oct 4 02:31:12  2014 (542F3FD0) 
Intel WIDI Bus Enumerator driver[br]Related to Intel Widi -  Wireless Display 
[URL="http://www.carrona.org/drivers/driver.php?id=iwdbus.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]iwdbus.sys[/COLOR][/B][/URL] 

igdkmd64.sys Thu Oct 9 18:59:58  2014 (5436BF0E) 
Intel Graphics driver 
[URL="http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]igdkmd64.sys[/COLOR][/B][/URL] 

[COLOR=red][B]NvStreamKms.sys Sat Nov 1 00:04:56 2014 (54541598)[/B][/COLOR]  
nVidia Streaming Kernel service - may cause [COLOR=red]BSOD[/COLOR] in  Win8.1 systems (found in May 2014). Date/TimeStamp: Tue Apr 29 20:59:44 2014  (53604B00) [B]MAY NOT BE A PROBLEM, this is a tenative posting - Appears that  April 29 driver is a problem, July 2014 drivers seem OK[/B] 
[URL="http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]NvStreamKms.sys[/COLOR][/B][/URL] 



Debug session time:  Sun Dec 7 17:17:28.436 2014 (UTC + 1:00) 
Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\120714-5218-01.dmp] 
Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
System Uptime: 0 days 0:00:07.112  
Probably caused by : NETIO.SYS ( NETIO!KfdNotifyLayerEventToClientNoLock+90  ) 
BugCheck 3B, {c0000005, fffff801118f009b, ffffd002009f9b60, 0}  
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000003B"]SYSTEM_SERVICE_EXCEPTION  (3b)[/URL] 
Bugcheck code 0000003B 
Arguments: 
Arg1: 00000000c0000005,  Exception code that caused the bugcheck 
Arg2: fffff801118f009b, Address of  the instruction which caused the bugcheck 
Arg3: ffffd002009f9b60, Address of  the context record for the exception that caused the bugcheck 
Arg4:  0000000000000000, zero. 
BUGCHECK_STR: 0x3B 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT 
PROCESS_NAME: svchost.exe 
FAILURE_BUCKET_ID:  0x3B_NETIO!KfdNotifyLayerEventToClientNoLock 
MaxSpeed: 2500  
CurrentSpeed: 2494 
BiosVersion = 4.6.5 
BiosReleaseDate = 04/08/2014  
SystemManufacturer = Notebook 
SystemProductName = W35xSS_370SS  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  
Debug session time: Sat Dec 6 11:52:18.252 2014 (UTC + 1:00) 
Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\120614-6203-01.dmp] 
Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
System Uptime: 0 days  15:08:24.963 
*** ERROR: Module load completed but symbols could not be  loaded for NETwbw02.sys 
Probably caused by : NETwbw02.sys 
BugCheck C4,  {62, ffffe0003d150130, ffffe0003d175f00, 1} 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x000000C4"]DRIVER_VERIFIER_DETECTED_VIOLATION  (c4)[/URL] 
Bugcheck code 000000c4 
DRIVER_VERIFIER_DETECTED_VIOLATION (c4)  
Arguments: 
Arg1: 0000000000000062, A driver has forgotten to free its  pool allocations prior to unloading. 
Arg2: ffffe0003d150130, name of the  driver having the issue. 
Arg3: ffffe0003d175f00, verifier internal structure  with driver information. 
Arg4: 0000000000000001, total # of (paged+nonpaged)  allocations that weren't freed. 
Type !verifier 3 drivername.sys for info on  the allocations 
that were leaked that caused the bugcheck. 
BUGCHECK_STR:  0xc4_62 
PROCESS_NAME: System 
FAILURE_BUCKET_ID:  0xc4_62_LEAKED_POOL_IMAGE_NETwbw02.sys 
MaxSpeed: 2500 
CurrentSpeed: 2494  
BiosVersion = 4.6.5 
BiosReleaseDate = 04/08/2014 
SystemManufacturer  = Notebook 
SystemProductName = W35xSS_370SS  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  
Debug session time: Wed Dec 3 22:41:31.872 2014 (UTC + 1:00) 
Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\120314-6531-01.dmp] 
Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
System Uptime: 0 days 5:24:32.583  
Probably caused by : pci.sys 
BugCheck 9F, {3, ffffe000c72c1060,  fffff802bdb62960, ffffe000c72d4670} 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000009F"]DRIVER_POWER_STATE_FAILURE  (9f)[/URL] 
Bugcheck code 0000009F 
Arguments: 
Arg1: 0000000000000003, A  device object has been blocking an Irp for too long a time 
Arg2:  ffffe000c72c1060, Physical Device Object of the stack 
Arg3:  fffff802bdb62960, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the  Functional Device Object of the stack 
Arg4: ffffe000c72d4670, The blocked  IRP 
BUGCHECK_STR: 0x9F 
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
PROCESS_NAME: System 
FAILURE_BUCKET_ID: 0x9F_3_ACPI_IMAGE_pci.sys  
MaxSpeed: 2500 
CurrentSpeed: 2494 
BiosVersion = 4.6.5  
BiosReleaseDate = 04/08/2014 
SystemManufacturer = Notebook  
SystemProductName = W35xSS_370SS  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  
Debug session time: Wed Dec 3 15:20:09.230 2014 (UTC + 1:00) 
Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\120314-7015-01.dmp] 
Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
System Uptime: 0 days 0:15:32.940  
Probably caused by : pci.sys 
BugCheck 9F, {3, ffffe0018aedb060,  ffffd00020506960, ffffe001948e1c10} 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000009F"]DRIVER_POWER_STATE_FAILURE  (9f)[/URL] 
Bugcheck code 0000009F 
Arguments: 
Arg1: 0000000000000003, A  device object has been blocking an Irp for too long a time 
Arg2:  ffffe0018aedb060, Physical Device Object of the stack 
Arg3:  ffffd00020506960, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the  Functional Device Object of the stack 
Arg4: ffffe001948e1c10, The blocked  IRP 
BUGCHECK_STR: 0x9F 
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
PROCESS_NAME: System 
FAILURE_BUCKET_ID: 0x9F_3_IMAGE_pci.sys  
MaxSpeed: 2500 
CurrentSpeed: 2494 
BiosVersion = 4.6.5  
BiosReleaseDate = 04/08/2014 
SystemManufacturer = Notebook  
SystemProductName = W35xSS_370SS  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  




--- E O J --- 2014 Dec 07 22:51:24 PM _88-dbug Copyright  2012 Sysnative Forums 
--- E O J --- 2014 Dec 07 22:51:24 PM _88-dbug  Copyright 2012 Sysnative Forums 
--- E O J --- 2014 Dec 07 22:51:24 PM  _88-dbug Copyright 2012 Sysnative Forums
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0
I have updated the following drivers:

- Intel Wireless N 7260 adapter
- Realtek PCIE Cardreader
- Intel Wireless Bluetooth driver
- Realtek PCIe GBE family Controller

So far I did not have any BSOD except for last night at around 2 AM.
View attachment 55014

Will post any update here if I get a BSOD again.

SF Diagnostic file from today:
 

My Computer

System One

  • OS
    Windows 8.1
Got a BSOD just after my last post when I wanted to adjust my energy settings on my notebook. Screen got blue and restarted instantly without collecting any crash data (there was blue screen for 1sec and it could not complete the data gathering).
 

My Computer

System One

  • OS
    Windows 8.1

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0
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