(BSOD) 0xc000021a, unable to boot

Ombra

New Member
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6
I would like to say I'm sorry in advance. I'm unable to use the required programs to neatly bundle and zip the crashlogs. This is my only computer in the house at the moment and I'm am only able to write this from a live usb of Unbutu I flashed at university. As the title suggests, I can't boot into my laptop to run the programs so I have no other means of presenting the info. I was only able to get the logs, again, by using the live USB and digging through the HDD. (It's not letting me install WINE either)

As for the actual problem itself, I have no idea what to do. It bluescreened randomly yesterday and never let me back on. It lets me on the automatic repair tool (which does nothing) and the command prompt. I ran chkdsk and memory dio and both came up clean. BIOS works no problem. I tried disabling signatures and it still crashes on restart. I honestly don't think it's a hardware problem at this point, but I could be wrong.

Any help would be appreciated. If there's more than just the minidump that needs to be included please tell me.

Thanks

Quick edit: These seem to be the dumps for the initial few bluescreens. If I recall correctly, it was a Kernal_inpage error that kicked off this whole mess. It seems to not be creating new dumps each time I get that weird hex-looking error (0xc000021a) each time I try to boot up. I can only tell by the filename, since it says December 1st on the dump and I've gone through more than a few bluescreens on the 2nd.

Another edit: This is an older version of one of those zip files I created about two years back for an issue I had with McAfee drivers (which was solved). It's the same laptop, so some info in here may be helpful.
View attachment 54717
 
Last edited:

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo
    CPU
    Pentium 4 2.3Ghz
    Motherboard
    Whatever Levovo threw in here
    Memory
    4 GB
    Graphics Card(s)
    Intel HD 4000
    Hard Drives
    320 GB STATA (I think) and a Lenovo 25 GB SD
    Browser
    Not IE
    Antivirus
    Avast
Bump
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo
    CPU
    Pentium 4 2.3Ghz
    Motherboard
    Whatever Levovo threw in here
    Memory
    4 GB
    Graphics Card(s)
    Intel HD 4000
    Hard Drives
    320 GB STATA (I think) and a Lenovo 25 GB SD
    Browser
    Not IE
    Antivirus
    Avast
Okay so I think I was able to sort of narrow down the issue. It seems to be something graphics card related and there may be driver issues with Direct X. I have Intel Integrated 4000 on my laptop.

Still, it doesn't let me boot so there's no way I can get in there and fix anything (and I don't even know if that's the correct issue that needs fixing),
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo
    CPU
    Pentium 4 2.3Ghz
    Motherboard
    Whatever Levovo threw in here
    Memory
    4 GB
    Graphics Card(s)
    Intel HD 4000
    Hard Drives
    320 GB STATA (I think) and a Lenovo 25 GB SD
    Browser
    Not IE
    Antivirus
    Avast
I was just skimming through the unanswered posts and noticed this.
Do you still need help with this problem?
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
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