Computer randomly blue screen and says to insert boot disk

amodi103

New Member
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4
Brand new ibuypower pc randomly restarts and says to insert boot disk. Have checked hard drive to make sure all power cables are firmly connected but the problem still occurs. Attaching error logs.
Faulting application name: CCC.exe, version: 4.5.0.0, time stamp: 0x53ad0dcc
Faulting module name: amdmantle64.dll, version: 9.1.10.34, time stamp: 0x5417637b
Exception code: 0xc0000005
Fault offset: 0x000000000040cfa6
Faulting process id: 0xde0
Faulting application start time: 0x01d00c86f186ebda
Faulting application path: C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
Faulting module path: C:\Windows\SYSTEM32\amdmantle64.dll
Report Id: 35f2e873-787a-11e4-8262-74d435b4c367
Faulting package full name:
Faulting package-relative application ID:
 
Last edited:

My Computer

System One

  • OS
    windows 8.1 64 bit
    Computer type
    PC/Desktop
Please upload a file according to postin instructions. There is no dump file included. Check your Minidump folder for them. If there are no minidumps, check if your system is configured correctly and if you are using software like CCleaner or Tuneup Utilities uninstall them for the time being. Check your Boot Device priority in BIOS. Update your GPU drivers. If they are already the latest version available, revert to an older release like 14.4. Post back the results.
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0
There is no minidump file, I installed the SF diagnostic tool and zipped the files it grabbed and edited it into the first post
 

My Computer

System One

  • OS
    windows 8.1 64 bit
    Computer type
    PC/Desktop
Please follow all of my instructions above.
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0
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