BSOD when PC resumes from sleep mode

racher099

New Member
Messages
3
Hi everyone! Thank you in advance for the assistance. I'm having a very annoying problem with my new build. About 50% of the time when waking my PC from sleep mode, I get the dreaded BSOD. Aside from this hiccup, everything else runs great.

After some research, I thought it might be SSD or RAM related--so I requested replacements for both of those parts with no luck. I've also replaced the motherboard and the problem still persists. As I mentioned, this is a brand new build, with all new components and a fresh installation of Windows--so it is very unlikely that it's due to hardware failure or malaware/viruses. I've also tried installing Windows 7 to troubleshoot, and the problem still occurs in that OS. Oh--and I've updated the bios and motherboard as well. All other drivers appear to be up to date, too...

Oddly, the BSOD doesn't usually generate a minidmp file, so I only have one to post here:

==================================================
Dump File : 112914-8609-01.dmp
Crash Time : 11/29/2014 1:26:45 PM
Bug Check String : KERNEL_DATA_INPAGE_ERROR
Bug Check Code : 0x0000007a
Parameter 1 : fffff6fc`0031d020
Parameter 2 : ffffffff`c000000e
Parameter 3 : 00000001`4eefe860
Parameter 4 : fffff800`63a04440
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+1d1440
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+1509a0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\112914-8609-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 9600
Dump File Size : 313,576
Dump File Time : 11/29/2014 1:27:23 PM
==================================================

Here's my system specs:

Motherboard: ASUS M5A99FX PRO R2.0

SSD: SanDisk Extreme PRO 240GB (also tried with the Samsung EVO Pro SSD and problem persisted)

Graphics: EVGA EVGA GeForce GTX 970 Superclocked

Processor: AMD FD8350FRHKBOX FX-8350 FX-Series 8-Core Black Edition

16GB RAM.

Network Adapter: TP-LINK TL-WDN4800 Dual Band Wireless N900



*Also -- when Windows 7 was loaded (I'm now running a fresh install of 8.1), I got the following error *one* of the times: "The instruction at at 0x0000000076D336EA referenced memory at 0x00000000076D336EA. The required data was not placed into memory because of an I/O error status of 0xc000000e."

I've yet to see this again.

Thank you, everyone! I look forward to your responses!
smile.gif
 

My Computer

System One

  • OS
    Windows 8.1
Please follow the BSOD posting instructions. For now, run Check disk and System file checker.
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0
I have Windows configured to create dmp files. However, the PC restarts before Windows is able to collect the information/form a dmp file.
 

My Computer

System One

  • OS
    Windows 8.1
Could you please post a camera shot of the Blue Screen when you encounter a Blue Screen? Also, if you are not able to take the screenshot because the blue screen is going away very fast, try reading the driver which might come up in the brackets after the BugCheck Code.
Also check that you have at least 20 % of disk space free. Zip up your event viewer and post it here: https://kb.acronis.com/content/8859. Check whether a Complete Dump is being generated or not at the location "C:\Windows\Memory.DMP
If you are using CCleaner or Tune Up Utilities Monitoring software for cleaning automatically, please stop. Report back after doing all of the above.
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0
Back
Top