Windows 8 and 8.1 Forums

Random restarts

  1. #11

    Posts : 14
    Windows 8.1

    So I did some more research.

    I have three extra hard drives connected, Samsung F3 (hd103sj), Seagate Barracuda 2TB (st2000dm001), and a new SSD Crucial MX100 256GB. Both HDD's fail to run "Data Lifeguard Diagnostic for Windows" within a few seconds, with error code = 7 (failed read test elements) failure checkpoint = 00. The MX100 passes. According to HD Tune there are no damaged sectors on any of the HDD's, but there seems to be some issues under the health bar. I don't have any software installed on either HDD.

    Looked into Bugcheck 124, and ended up checking Event Viewer -> custom views -> administrative events. Seeing the kernel-power 41 (63), critical error 16 times over the last 4 days. The log goes back to 20.11, the night before my PSU died. I actually re-installed Windows 8.1 on my Intel SSD's then. No critical errors until 26.11 though, but it seems to have started before I did any overclocking. There's also a bunch of errors of different sorts. I'll add the .evtx in attachments.

    Edit: I tried running Driver Verifier as well, and it kept giving me BSOD's. Had to boot to safe mode to turn it off, but I'm not sure where the log files are. Guess that means there is still a driver problem?
    Last edited by Cash; 30 Nov 2014 at 00:08.

      My System SpecsSystem Spec

  2. #12

    Posts : 2,480
    Windows 10 Pro x64

    One of your HDD could be damaged. and yes, driver verifier crashing means that there is a driver problem. Minidumps should be located at C:/ Windows/ Minidumps. If you are using CCleaner plesase remove it for the time we are throubleshooting.
      My System SpecsSystem Spec

  3. #13

    Posts : 14
    Windows 8.1

    Thank you, added the files inside that fold to attachments. Ran Memory86+ throughout the night, no errors.
      My System SpecsSystem Spec

  4. #14

    Posts : 2,480
    Windows 10 Pro x64

    Do you have any Razer HW connected to PC? If so, disconnect it and remove the drivers.
      My System SpecsSystem Spec

  5. #15

    Posts : 14
    Windows 8.1

    I had a Razer BlackWidow Stealth 2014 connected, removed it and uninstalled Razer Synapse. It didn't give me any problems on my previous computer though. I also have a Blue Snowball mic connected.
      My System SpecsSystem Spec

  6. #16

    Posts : 2,480
    Windows 10 Pro x64

    Driver Verifier identified it as the cause of one of the crashes. Try using the PC now and see if the BSODs reccur.
      My System SpecsSystem Spec

  7. #17

    Posts : 14
    Windows 8.1

    Just got another sudden restart, while playing a game. Around 1 and a half hour into it. Ran Driver Verifier again, and as last time I kept getting BSODs, files in attachments.

    Considering re-installing Windows on the new SSD, and removing the raid from the Intel disks.
      My System SpecsSystem Spec

  8. #18

    Posts : 2,480
    Windows 10 Pro x64

    Panda Cloud AV caused the crash
    LGBusEnum.sys Tue Nov 24 02:36:48 2009  (4B0B38B0) 
    Logitech Keyboard 
    AsUpIO.sys  Tue Aug 3 04:47:59 2010 (4C57835F) 
    ASUS hardware monitoring  software related 
    AsIO.sys Wed Aug 22 11:54:47 2012  (5034AC67) 
    Asus PCProbe Utility 
    iocbios2.sys Mon Jan 7 18:53:11 2013  (50EB0B87) 
    Intel Extreme Tuning Utility Performance Tuning Driver 
    ICCWDT.sys Wed Jan 23 09:46:01  2013 (50FFA349) 
    IIntel(R) Watchdog Timer Driver 
    LGSHidFilt.Sys Thu May 30 17:16:33  2013 (51A76D51) 
    Logitech Gaming KMDF HID driver[br]KB or mouse 
    intelppm.sys Thu Aug 22  10:46:35 2013 (5215CFEB) 
    Intel Processor driver 
    iqvw64e.sys Thu Nov 14 16:22:43  2013 (5284EAC3) 
    iqvw64e.sys - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed. 
    asmtxhci.sys Thu Jan 9 10:16:37 2014 (52CE68F5)  
    Asmedia USB 3.0 driver 
    asmthub3.sys Thu Jan 9 10:16:42  2014 (52CE68FA) 
    ASMedia USB 3.0 Hub driver 
    NNSNAHSL.sys Thu Jan 16 18:27:55  2014 (52D8169B) 
    Panda Security Network Activity Hook Server LWF 
    TeeDriverx64.sys Thu Mar 13  19:21:52 2014 (5321F740) 
    Intel Management Engine Interface driver 
    asstor64.sys Fri Mar 14  04:38:20 2014 (532279AC) 
    Asmedia ASM-106x Sata 6G controller 
    e1d64x64.sys Fri Mar 14 19:10:25  2014 (53234611) 
    Intel(R) Gigabit Adapter NDIS 6.x driver 
    PSKMAD.sys Tue Mar 25 13:55:02  2014 (53317CA6) 
    Panda Kernel Memory Access Driver (x64) 
    dump_iaStorA.sys Sat May 3 01:06:56  2014 (53642510) 
    driver created to provide disk access during crash dump file  generation 
    iaStorA.sys Sat May 3  01:06:56 2014 (53642510) 
    Intel RST (Rapid Storage Technology) driver 
    RTKVHD64.sys Wed May 14 12:28:52  2014 (53734564) 
    Realtek High Definition Audio Function Driver 
    NNSPrv.sys Wed Jun 4 16:27:34  2014 (538F2CD6) 
    Panda Network Provider 
    NNSAlpc.sys Wed Jun 4 16:31:10 2014  (538F2DAE) 
    Panda Security Application Layer Protocol Colorizer 
    NNSTlsc.sys Wed Jun 4 16:33:39  2014 (538F2E43) 
    Panda Security Transport Layer Session Colorizer 
    NNSStrm.sys Wed Jun 4 16:37:37  2014 (538F2F31) 
    Panda Streamer Streamer 
    NNSPicc.sys Wed Jun 4 17:26:42  2014 (538F3AB2) 
    Panda Security Process Info Colorizer Client 
    NNSProt.sys Wed Jun 4 17:30:03  2014 (538F3B7B) 
    Panda Security Network Protector 
    NNSIds.sys Wed Jun 4 17:37:05 2014  (538F3D21) 
    Panda Security Intrusion Detection System 
    NNSPop3.sys Wed Jun 4 17:43:40 2014  (538F3EAC) 
    Panda Security Pop3 Parser 
    NNSSmtp.sys Wed Jun 4 17:52:12  2014 (538F40AC) 
    Panda Security SMTP Parser 
    NNSPihsw.sys Wed Jun 4 17:54:24  2014 (538F4130) 
    Panda Security Process Info Hook Server WFP 
    NNSHttps.sys Wed Jun 4 17:57:09  2014 (538F41D5) 
    Panda Security Https Parser 
    NNSHttp.sys Wed Jun 18 12:13:53  2014 (53A16661) 
    Panda Security Http Parser 
    nvhda64v.sys Mon Jul 21 16:17:53  2014 (53CD2111) 
    nVidia HDMI Audio Device (nForce chipset driver) 
    psinknc.sys Thu Jul 24 20:07:41  2014 (53D14B6D) 
    Panda Cloud Antivirus - SINKNC Kernel Controller for Vista32 
    PSINProc.sys Thu Jul 24 20:11:18  2014 (53D14C46) 
    Panda Cloud Antivirus - PSINProc Filter Driver 
    PSINProt.sys Thu Jul 24 20:12:11  2014 (53D14C7B) 
    Panda Cloud Antivirus - PSINProt for XP32 
    nvvad64v.sys Thu Sep 25 17:39:23  2014 (5424372B) 
    NVIDIA Virtual Audio Driver 
    PSINAflt.sys Mon Oct 13 21:41:52  2014 (543C2B00) 
    Panda Cloud Antivirus - PSINAflt Filter Driver 
    PSINFile.sys Mon Oct 13 21:44:42  2014 (543C2BAA) 
    Panda Cloud Antivirus - PSINFile Filter Driver for XP32 
    PSINReg.sys Mon Oct 13 21:47:12  2014 (543C2C40) 
    Panda Cloud Antivirus Filter Driver 
    NvStreamKms.sys  Sat Nov 1 00:04:56 2014 (54541598) 
    nVidia Streaming Kernel  service - may cause BSOD in Win8.1 systems (found in May  2014). Date/TimeStamp: Tue Apr 29 20:59:44 2014 (53604B00) MAY NOT BE A  PROBLEM, this is a tenative posting - Appears that April 29 driver is a problem,  July 2014 drivers seem OK 
    nvlddmkm.sys Wed Nov 12  21:51:31 2014 (5463C853) 
    nVidia Video drivers 
    nvvadarm.sys Wed Nov 12 22:15:19  2014 (5463CDE7) 
    nvvadarm.sys - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed. 
    Debug session time: Sun Nov 30 18:05:39.300  2014 (UTC + 1:00) 
    Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\113014-67046-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 0 days 0:00:54.967  
    *** WARNING: Unable to verify timestamp for psinknc.sys 
    *** ERROR:  Module load completed but symbols could not be loaded for psinknc.sys  
    Probably caused by : psinknc.sys ( psinknc+199b1 ) 
    BugCheck C4, {2001f,  fffff800a0affd50, 0, 0} 
    Bugcheck code 000000c4 
    Arg1: 000000000002001f, ID of the 'IrqlZwPassive' rule that  was violated. 
    Arg2: fffff800a0affd50, A pointer to the string describing the  violated rule condition. 
    Arg3: 0000000000000000, Reserved (unused).  
    Arg4: 0000000000000000, Reserved (unused). 
    BUGCHECK_STR:  0xc4_IrqlZwPassive_XDV 
    PROCESS_NAME: System 
    FAILURE_BUCKET_ID:  0xc4_IrqlZwPassive_XDV_VRF_psinknc+199b1  
    --- E O J --- 2014 Nov 30 18:41:31 PM _88-dbug Copyright  2012 Sysnative Forums 
    --- E O J --- 2014 Nov 30 18:41:31 PM _88-dbug  Copyright 2012 Sysnative Forums 
    --- E O J --- 2014 Nov 30 18:41:31 PM  _88-dbug Copyright 2012 Sysnative Forums
      My System SpecsSystem Spec

  9. #19

    Posts : 14
    Windows 8.1

    Thank you. Decided to reinstall windows, and disconnect every hard drive except the newest SSD. It went fine reinstalling, drivers should be updated. Went with BitDefender Antivirus Free Edition this time.

    Added a fresh SF debug File to attachments.
      My System SpecsSystem Spec

  10. #20

    Posts : 2,480
    Windows 10 Pro x64

    OK, notify me if BSODs start to happen again and we'll troubleshoot further.
      My System SpecsSystem Spec

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