Solved BSODs After reinstalling windows three times

Soft · Nov 21, 2014

BSODs after reinstalling windows. Multiple error codes

Hi!

I have had many, many bluescreens during a couple of days. I have reinstalled windows several times, on different hard drives. I've tested the RAM for errors with Memtest 86 and it had no errors.

sfc /scannow always finds corrupts files, but is never able to repair them. The Dism /Online /Cleanup-Image /Restore command has no effect and after running it the sfc /scannow says the same thing.

Any help would be greatly appreciated!

EDIT: Added more minidumps after the recent bluescreens.

blueelvis · Nov 22, 2014

Hi Soft & Welcome to the forums ^_^,

I have analysed your dump files and below has been provided an analysis of the same for informative purposes -

Code:

**************************Fri Nov 21 02:06:24.468 2014 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\112014-22437-01.dmp]
 
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
 
Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
 
System Uptime: 0 days 0:22:14.754
 
Probably caused by : ntkrnlmp.exe ( nt!ObpCreateHandle+3e8 )
 
BugCheck 3B, {c0000005, fffff800feba4e18, ffffd00022a42b00, 0}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
 
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff800feba4e18, Address of the instruction which caused the bugcheck
Arg3: ffffd00022a42b00, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  chrome.exe
 
FAILURE_BUCKET_ID:  0x3B_nt!ObpCreateHandle
 
CPUID:        "Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz"
 
MaxSpeed:     3400
 
CurrentSpeed: 3418
 
  BIOS Version                  1903
 
  BIOS Release Date             08/19/2013
 
  Manufacturer                  System manufacturer
 
  Product Name                  System Product Name
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Nov 21 01:36:44.313 2014 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\112014-28500-01.dmp]
 
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
 
Built by: 9600.16384.amd64fre.winblue_rtm.130821-1623
 
System Uptime: 0 days 2:25:04.930
 
Probably caused by : usbehci.sys ( usbehci!EHCI_sMode_PollEndpointSlot+68 )
 
BugCheck FE, {5, ffffe0000029c1a0, 80861e26, ffffe0000210ec38}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000FE]BUGCODE_USB_DRIVER (fe)[/url]
 
Arguments: 
Arg1: 0000000000000005, USBBUGCODE_INVALID_PHYSICAL_ADDRESS The host controller is
 using a physical memory address that was not allocated by
 the USBport driver.
Arg2: ffffe0000029c1a0, Device extension pointer of the host controller
Arg3: 0000000080861e26, PCI Vendor,Product id for the controller
Arg4: ffffe0000210ec38, Pointer to Endpoint data structure
BUGCHECK_STR:  0xFE
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  0xFE_INVALID_PHYSICAL_ADDR_usbehci!EHCI_sMode_PollEndpointSlot
 
CPUID:        "Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz"
 
MaxSpeed:     3400
 
CurrentSpeed: 3418
 
  BIOS Version                  1903
 
  BIOS Release Date             08/19/2013
 
  Manufacturer                  System manufacturer
 
  Product Name                  System Product Name
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Nov 20 23:11:07.274 2014 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\112014-20250-01.dmp]
 
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
 
Built by: 9600.16384.amd64fre.winblue_rtm.130821-1623
 
System Uptime: 0 days 0:33:51.379
 
*** WARNING: Unable to verify checksum for win32k.sys
 
Probably caused by : intelppm.sys ( intelppm!MWaitIdle+18 )
 
BugCheck 1E, {ffffffffc0000005, fffff8000295a214, 0, ffffffffffffffff}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001E]KMODE_EXCEPTION_NOT_HANDLED (1e)[/url]
 
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8000295a214, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: ffffffffffffffff, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_c0000005_R
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  0x1E_c0000005_R_intelppm!MWaitIdle
 
CPUID:        "Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz"
 
MaxSpeed:     3400
 
CurrentSpeed: 3418
 
  BIOS Version                  1903
 
  BIOS Release Date             08/19/2013
 
  Manufacturer                  System manufacturer
 
  Product Name                  System Product Name
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Nov 20 16:46:29.302 2014 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\112014-15968-01.dmp]
 
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
 
Built by: 9600.16384.amd64fre.winblue_rtm.130821-1623
 
System Uptime: 0 days 0:01:46.964
 
Probably caused by : fltmgr.sys ( fltmgr!FltpPassThrough+1f2 )
 
BugCheck 3B, {c0000005, fffff802217cbd29, ffffd00023e4ecd0, 0}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
 
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff802217cbd29, Address of the instruction which caused the bugcheck
Arg3: ffffd00023e4ecd0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
 
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
 
PROCESS_NAME:  SearchIndexer.
 
FAILURE_BUCKET_ID:  0x3B_VRF_fltmgr!FltpPassThrough
 
CPUID:        "Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz"
 
MaxSpeed:     3400
 
CurrentSpeed: 3418
 
  BIOS Version                  1903
 
  BIOS Release Date             08/19/2013
 
  Manufacturer                  System manufacturer
 
  Product Name                  System Product Name
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Nov 20 16:28:41.829 2014 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\112014-17531-01.dmp]
 
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
 
Built by: 9600.16384.amd64fre.winblue_rtm.130821-1623
 
System Uptime: 0 days 0:17:41.763
 
*** WARNING: Unable to verify timestamp for igdkmd64.sys
 
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
 
Probably caused by : igdkmd64.sys ( igdkmd64+1b33f4 )
 
BugCheck 1000007E, {ffffffffc0000005, fffff80001de03f4, ffffd000228266f8, ffffd00022825f00}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x1000007E]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/url]
 
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff80001de03f4, The address that the exception occurred at
Arg3: ffffd000228266f8, Exception Record Address
Arg4: ffffd00022825f00, Context Record Address
PROCESS_NAME:  System
 
BUGCHECK_STR:  AV
 
DEFAULT_BUCKET_ID:  NULL_DEREFERENCE
 
FAILURE_BUCKET_ID:  AV_VRF_igdkmd64+1b33f4
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

Below is a list of 3rd party drivers present on your system :-

Code:

**************************Fri Nov 21 02:06:24.468 2014 (UTC + 5:30)**************************
HECIx64.sys                 Tue Jul  3 03:44:58 2012 (4FF21D62)
e1c64x64.sys                Fri Jun 21 03:29:00 2013 (51C37B24)
intelppm.sys                Thu Aug 22 14:16:35 2013 (5215CFEB)
dump_storahci.sys           Thu Aug 22 17:10:39 2013 (5215F8B7)
RTKVHD64.sys                Tue Apr  8 16:20:36 2014 (5343D47C)
[B][U]rzpmgrk.sys                 Fri Apr 18 01:06:12 2014 (53502D2C)
CMUSBDAC.sys                Mon Jul 21 11:52:22 2014 (53CCB19E)
[/U][/B]nvhda64v.sys                Mon Jul 21 19:47:53 2014 (53CD2111)
[B][U]rzendpt.sys                 Fri Sep  5 08:52:07 2014 (54092C5F)
rzudd.sys                   Fri Sep  5 08:52:11 2014 (54092C63)
[/U][/B]nvvad64v.sys                Thu Sep 25 21:09:23 2014 (5424372B)
[B][U]rzpnk.sys                   Sat Oct 18 01:08:10 2014 (54417022)
[/U][/B]NvStreamKms.sys             Sat Nov  1 04:34:56 2014 (54541598)
nvlddmkm.sys                Thu Nov 13 02:21:31 2014 (5463C853)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Nov 20 16:28:41.829 2014 (UTC + 5:30)**************************
iwdbus.sys                  Fri Mar 14 03:29:14 2014 (53222A32)
igdkmd64.sys                Fri Sep 26 19:12:04 2014 (54256D2C)

Soft · Nov 22, 2014

Thanks for the reply!

I haven't gotten any bluescreens today but I uninstalled all the razer drivers and switched the mouse to another one.

Will see how it goes.

blueelvis · Nov 23, 2014

Soft said:
Thanks for the reply!

I haven't gotten any bluescreens today but I uninstalled all the razer drivers and switched the mouse to another one.

Will see how it goes.

Sure thing.

Let me know how it goes ^_^

Soft · Nov 23, 2014

There was just another bluescreen.

The mouse was detached and the PC was on for about half an hour.

Attached the file to the main post.

Edit: aaand there was another one

blueelvis · Nov 25, 2014

Hi Soft ^_^,

I have analysed your dump files and below has been provided an analysis of the same for informative purposes -

Code:

**************************Sun Nov 23 21:15:47.131 2014 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\112314-24421-01.dmp]
 
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
 
Built by: 9600.17328.amd64fre.winblue_r3.140827-1500
 
System Uptime: 0 days 6:07:47.129
 
Probably caused by : ntkrnlmp.exe ( nt!_report_gsfailure+25 )
 
BugCheck F7, {200ad82372d0d19, ad82372d0d19, ffff527dc8d2f2e6, 0}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000F7]DRIVER_OVERRAN_STACK_BUFFER (f7)[/url]
 
Arguments: 
Arg1: 0200ad82372d0d19, Actual security check cookie from the stack
Arg2: 0000ad82372d0d19, Expected security check cookie
Arg3: ffff527dc8d2f2e6, Complement of the expected security check cookie
Arg4: 0000000000000000, zero
BUGCHECK_STR:  0xF7_ONE_BIT
 
DEFAULT_BUCKET_ID:  GS_FALSE_POSITIVE_MISSING_GSFRAME
 
PROCESS_NAME:  jp2launcher.ex
 
FAILURE_BUCKET_ID:  0xF7_ONE_BIT_MISSING_GSFRAME_nt!_report_gsfailure
 
CPUID:        "Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz"
 
MaxSpeed:     3400
 
CurrentSpeed: 3418
 
  BIOS Version                  1903
 
  BIOS Release Date             08/19/2013
 
  Manufacturer                  System manufacturer
 
  Product Name                  System Product Name
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Nov 23 15:07:22.494 2014 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\112314-43437-01.dmp]
 
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
 
Built by: 9600.17328.amd64fre.winblue_r3.140827-1500
 
System Uptime: 0 days 16:29:00.905
 
Probably caused by : ntkrnlmp.exe ( nt!KiSwapThread+385 )
 
BugCheck 3B, {c0000005, fffff801b930bac5, ffffd001f5ec5eb0, 0}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
 
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff801b930bac5, Address of the instruction which caused the bugcheck
Arg3: ffffd001f5ec5eb0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  chrome.exe
 
FAILURE_BUCKET_ID:  0x3B_nt!KiSwapThread
 
CPUID:        "Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz"
 
MaxSpeed:     3400
 
CurrentSpeed: 3418
 
  BIOS Version                  1903
 
  BIOS Release Date             08/19/2013
 
  Manufacturer                  System manufacturer
 
  Product Name                  System Product Name
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

Below is a list of 3rd party drivers present on your system -

Code:

**************************Sun Nov 23 21:15:47.131 2014 (UTC + 5:30)**************************
HECIx64.sys                 Tue Jul  3 03:44:58 2012 (4FF21D62)
e1c64x64.sys                Fri Jun 21 03:29:00 2013 (51C37B24)
intelppm.sys                Thu Aug 22 14:16:35 2013 (5215CFEB)
dump_storahci.sys           Thu Aug 22 17:10:39 2013 (5215F8B7)
xusb22.sys                  Tue Mar 18 13:48:41 2014 (53280161)
RTKVHD64.sys                Tue Apr  8 16:20:36 2014 (5343D47C)
CMUSBDAC.sys                Mon Jul 21 11:52:22 2014 (53CCB19E)
nvhda64v.sys                Mon Jul 21 19:47:53 2014 (53CD2111)
nvvad64v.sys                Thu Sep 25 21:09:23 2014 (5424372B)[B][U]
NvStreamKms.sys             Sat Nov  1 04:34:56 2014 (54541598)[/U][/B]
nvlddmkm.sys                Thu Nov 13 02:21:31 2014 (5463C853)

Open up the Run prompt by pressing Windows (Start Button) + R.
Once the RUN prompt opens up, type in "services.msc" and press enter.
The Service Control Center would open up in a short while. Once this is opened, located the NVIDIA Streaming Service.
Right click on the service and click on PROPERTIES.
Now, the properties dialog box would open up. Press STOP button.
Once it is stopped, under the Startup Type drop down, select DISABLED.
Hit OK and then restart the system.

If the problem is still not solved, kindly turn on Driver Verifier according to the following guide and make sure that you let it crash for few times before uploading a freshly generated SF Diagnostic ZIP File -
Driver Verifier - Enable and Disable - Windows 7 Help Forums

Let me know how it goes ^_^

Pranav

Soft · Nov 25, 2014

Thank you for responding!

The NVIDIA Streamer service was already stopped for some reason, but I set the startup type to disabled.

Oddly, today has been a BSOD free day. :think:

blueelvis · Nov 25, 2014

Soft said:
Thank you for responding!

The NVIDIA Streamer service was already stopped for some reason, but I set the startup type to disabled.

Oddly, today has been a BSOD free day.

In case of any further BSOD, kindly upload a freshly generated SF Diagnostic ZIP File so that it could be analysed ^_^

Soft · Nov 26, 2014

Removing the nvidia streaming service did not seem to help. I turned on driver verifier and let it crash a few times, some of which oddly didn't cause a bluescreen but a couple of times the screen froze and I was only able to move the mouse.

One of the minidumps suggested the fault was in the nvidia driver, which I think is unlikely since I have already reinstalled the most recent drivers. I've also tried to run my PC with the integrated intel graphics which also caused bluescreens the same way.

I added the sf diagnostic tool zip file to the starting post.

blueelvis · Nov 28, 2014

Soft said:
Removing the nvidia streaming service did not seem to help. I turned on driver verifier and let it crash a few times, some of which oddly didn't cause a bluescreen but a couple of times the screen froze and I was only able to move the mouse.

One of the minidumps suggested the fault was in the nvidia driver, which I think is unlikely since I have already reinstalled the most recent drivers. I've also tried to run my PC with the integrated intel graphics which also caused bluescreens the same way.

I added the sf diagnostic tool zip file to the starting post.

Kindly attach the ZIP file with your latest post as it becomes confusing in identifying which dumps have already been analysed

Kindly perform the Hardware Diagnostics (Thanks usasma) below -
Hardware Diagnostics

Let me know how it goes ^_^

Soft · Nov 28, 2014

Sorry if that was confusing.

I'll attach the Diagnostic ZIP file here including the last 3 minidumps.

The latest bluescreen from today was oddly enough pointing towards the Intel network card. :huh:

blueelvis · Dec 1, 2014

Hi Soft ^_^,

What was the result of the Hardware Diagnostics suggested by me in my previous post?

-Pranav

Soft · Dec 1, 2014

Hi.

I ran Prime95 for a couple of hours without any crashes, I had also ran memtest for 7 passes a couple of days ago and it showed no errors. I'm not a really big fan of furmark but I have recently run intensive games for long periods of time without any issues.

Other than that, I've had only one bluescreen a day. Both of which pointed to the Intel Gigabit network adapter. The intel drivers are up to date but I still removed them and installed again and have had bluescreens since.

Thank you for your help

-Soft

alexanderthomas · Dec 2, 2014

Solution for your BSOD

Hey,

Thanks for posting your query. I'm glad to help you regarding your Blue Screen of Death which appears even after you reinstalled the Windows for three times. I’ll appreciate if you could provide me details about your computer specifications- both hardware and software. That will be really helpful.

In regards to your issue, I would like you to clean and reset the Windows Store cache. Corruption of the cache is one of the important causes.

1. Press Windows Key + X simultaneously.
2. Select Search option.
3. Type “WSReset.exe” in the Search Box, click Apps icon.
4. WSReset.exe will be displayed in the search results. Right click that, and then click the “Run as administrator” icon at the bottom of the Start Screen.

Check for conflicting device drivers using Device Manager. Use the PCFresher tool to resolve problems with the ActiveX/ DLL file registration. Then follow the other steps discussed:

1. Press Windows Key + X simultaneously.
2. Select Device Manager.
3. Click the View menu, and check-up the sub menu named “Show hidden devices”.
4. Expand the root level entry, i.e. your computer’s name.
5. Do you see any hardware devices with a yellow color exclamation mark? These are the malfunctioning devices that have to be either updated to the latest versions or uninstalled, as the case may be.
6. To update a device driver, right click the device name and select “Update driver software”. To remove a device driver, right click the device name and select “Uninstall” option.
7. When you’re done, please restart your computer for the changes to take effects.

I hope this answer helps.

Thanks & Regards,
Alexander Thomas

blueelvis · Dec 4, 2014

Hi Soft ^_^,

I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-
The First bugcheck is the 0x3B which means an exception was triggered when the system was doing it's work.

Code:

3: kd> .cxr 0xffffd00067924740
rax=0200000000000060 rbx=ffffe001a6cc0068 rcx=0200000000000000
rdx=fffff80303ce8fe1 rsi=fffffa80045e7540 rdi=ffffc001abc48831
rip=fffff80303ce8d18 rsp=ffffd00067925170 rbp=0000000000000000
 r8=0000000000174d1c  r9=02200000001bead2 r10=9b00ce0001460001
r11=fffff80303c85000 r12=0000000000002e82 r13=ffffe001a6cbf008
r14=ffffe001a80e3e38 r15=fdffe001a80e3dc0
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
[COLOR=#0000FF]nt!MiIdentifyPfn+0x148[/COLOR]:
fffff803`03ce8d18 f0410fba6f481f  lock bts dword ptr [r15+48h],1Fh ds:002b:[COLOR=#FF0000]fdffe001`a80e3e08[/COLOR]=????????

Let's check the PTE in RED -

Code:

3: kd> !pte [COLOR=#FF0000]fdffe001`a80e3e08[/COLOR]
                                           VA fdffe001a80e3e08
PXE at FFFFF6FB7DBEDE00    PPE at FFFFF6FB7DBC0030    PDE at FFFFF6FB78006A00    PTE at FFFFF6F000D40718
Unable to get PXE FFFFF6FB7DBEDE00
[B][U]WARNING: noncanonical VA, accesses will fault ![/U][/B]

So, something is trying to access memory locations which it is not allowed to.
The next dump file of 0x109 did not save enough information

The last dump file is the KMODE_EXCEPTION_NOT_HANDLED which means that there was an exception in the Kernel Mode which could not be handled/processed by the Exception Catcher. Let's take a look at the stack here -

Code:

1: kd> k
Child-SP          RetAddr           Call Site
ffffd001`caf4b958 fffff803`61466bef nt!KeBugCheckEx
ffffd001`caf4b960 fffff803`613e7016 nt!KiFatalFilter+0x1f
ffffd001`caf4b9a0 fffff803`613c5296 nt! ?? ::FNODOBFM::`string'+0x966
ffffd001`caf4b9e0 fffff803`613dd6ed nt!_C_specific_handler+0x86
ffffd001`caf4ba50 fffff803`61351531 nt!RtlpExecuteHandlerForException+0xd
ffffd001`caf4ba80 fffff803`613556ea nt!RtlDispatchException+0x1a5
ffffd001`caf4c150 fffff803`613e1dc2 nt!KiDispatchException+0x646
ffffd001`caf4c840 fffff803`613e02fe nt!KiExceptionDispatch+0xc2
ffffd001`caf4ca20 fffff800`0c626bc6 nt!KiGeneralProtectionFault+0xfe
ffffd001`caf4cbb0 ffffe001`00000000 [COLOR=#FF0000]e1c64x64[/COLOR]+0x26bc6
ffffd001`caf4cbb8 ffffe001`00000000 0xffffe001`00000000
ffffd001`caf4cbc0 ffffd001`ffffffff 0xffffe001`00000000
ffffd001`caf4cbc8 00000000`00000000 0xffffd001`ffffffff

There we have the Intel Gigabit Adapter Driver in the Stack which caused a General Protection Fault. I would advise you to update this Driver ASAP since it dates to 2013.

If you are still encountering problems, then kindly turn on Driver Verifier and make sure that you let it crash for few times before re-running the SF Diagnostic Tool to collect the dump files. Kindly follow the below guide -
Driver Verifier - Enable and Disable - Windows 7 Help Forums

Let me know how it goes ^_^

-Pranav

Soft · Dec 19, 2014

There hasn't been any bluescreens since updating the network driver

Thank you blueelvis for helping me with the issue!

blueelvis · Dec 20, 2014

Soft said:
There hasn't been any bluescreens since updating the network driver

Thank you blueelvis for helping me with the issue!

Glad to hear that the issue has been solved ^_^

-Pranav

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