Windows 8 and 8.1 Forums

BSOD System Exception and more

  1. #1

    Posts : 14

    BSOD System Exception and more


    I've been experiencing some issues concerning returning blue screens.
    One time it's service exception message, whereas sometimes it's Driver_not_less_or_equal and at last Memory exception.
    I have tried everything, turned in my laptop at the local shop who charged me a lot but now the same problem goes on.

    Anyone helping me would be lovely, I'll attach the dump

    Attachment 53987

    Greetings and thanks in advance,

      My System SpecsSystem Spec

  2. #2

    Posts : 2,480
    Windows 10 Pro x64

    Please run RAM - Test with Memtest86+ - Windows 7 Help Forums for at least seven passes. Test one stick at the time and stop imediatelly if you get any errors.
      My System SpecsSystem Spec

  3. #3

    Posts : 14

    Okay, I've read the thread and will run it once I'm at home.
    I guess I should skip the part of removing RAM as I am no expert?

    Also, what is the average time span the scan takes?
      My System SpecsSystem Spec

  4. #4

    Posts : 2,480
    Windows 10 Pro x64

    I see now that this is a laptop and it may have only one stick of RAM installed. Leave it running over night because it takes a long time. Like 6 hours, maybe more.
      My System SpecsSystem Spec

  5. #5

    Posts : 14

    Thanks a lot.
    I'll keep you updated on this thread after I ran it tonight.
    As I will be asleep will there be a problem running it after detecting an error?

    It may be an annoying question but what makes you think there might be a RAM-error?
      My System SpecsSystem Spec

  6. #6

    Posts : 2,480
    Windows 10 Pro x64

    It would be good to monitor it at first just in case errors appear then you can stop it immediately because you know that RAM is the problem.
    athw8x.sys Thu Jan 17 10:15:39 2013 (50F7C13B) 
    Atheros Wireless LAN  Driver 
    btath_bus.sys Mon Jan 21 10:18:42  2013 (50FD07F2) 
    Atheros BlueTooth driver 
    tapSF0901.sys Mon Feb 11  13:51:36 2013 (5118E958) 
    Spotflux Inc. TAP Device Driver [br]Spotflux  Virtual Network Device Driver (VPN) 
    RadioShim.sys Tue Jul 16  20:58:57 2013 (51E597F1) 
    RadioShim.sys - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed. 
    LMDriver.sys Tue Jul 16 20:58:57 2013 (51E597F1)  
    LMDriver.sys - this  driver hasn't been added to the DRT as of this run. Please search Google/Bing  for the driver if additional information is needed. 
    mfehidk.sys  Fri Aug 2 01:40:33 2013 (51FAF1F1) 
    McAfee Host Intrusion Detection Link  Driver 
    mfewfpk.sys Fri Aug 2 01:40:45  2013 (51FAF1FD) 
    mfeavfk.sys Fri Aug 2 01:41:25  2013 (51FAF225) 
    McAfee Anti-Virus File System Filter Driver 
    mfefirek.sys Fri Aug 2 01:42:47  2013 (51FAF277) 
    iaStorA.sys Fri Aug 2 03:39:52  2013 (51FB0DE8) 
    Intel RST (Rapid Storage Technology) driver 
    dump_iaStorA.sys Fri Aug 2  03:39:52 2013 (51FB0DE8) 
    driver created to provide disk access during crash  dump file generation 
    intelppm.sys Thu Aug 22  10:46:35 2013 (5215CFEB) 
    Intel Processor driver 
    ETD.sys Thu Sep 5 05:16:40 2013  (5227F798) 
    ELAN PS/2 Port Smart Pad 
    SynTP.sys Wed Oct 2 07:09:32 2013  (524BAA8C) 
    Synaptic Touch Pad Driver 
    k57nd60a.sys Wed Oct 30 08:14:03  2013 (5270B1BB) 
    Broadcom NetLink Gigabit Ethernet NDIS6.x Unified Driver 
    pikbd.sys Sat Nov 30 13:32:29  2013 (5299DADD) 
    pikbd.sys  - this driver hasn't been added to the DRT as of this run. Please search  Google/Bing for the driver if additional information is needed.  
    pimou.sys Sat Nov 30 13:42:18 2013 (5299DD2A) 
    Christian Gulden  Pluralinput Mouse 0.8.5 
    iwdbus.sys Thu Mar 13 22:59:14 2014  (53222A32) 
    Intel WIDI Bus Enumerator driver[br]Related to Intel Widi -  Wireless Display 
    Smb_driver_Intel.sys Fri Apr 11  20:49:42 2014 (53483946) 
    Smb_driver_Intel.sys - this driver hasn't been added to the  DRT as of this run. Please search Google/Bing for the driver if additional  information is needed. 
    TeeDriverx64.sys Fri May 9 23:07:35 2014  (536D4397) 
    Intel Management Engine Interface driver 
    RTKVHD64.sys Wed May 14  12:28:52 2014 (53734564) 
    Realtek High Definition Audio Function Driver 
    btcusb.sys Mon Jul 14 05:39:00  2014 (53C350D4) 
    Bluetooth USB Device Driver 
    netfilter2.sys Wed Jul 23 19:46:35  2014 (53CFF4FB) 
    netfilter2.sys - this driver hasn't been added to the DRT  as of this run. Please search Google/Bing for the driver if additional  information is needed. 
    nvvad64v.sys Thu Sep 25 17:39:23 2014  (5424372B) 
    NVIDIA Virtual Audio Driver 
    igdkmd64.sys Fri Sep 26 15:42:04  2014 (54256D2C) 
    Intel Graphics driver 
    NvStreamKms.sys Sat Nov 1 00:04:56 2014 (54541598)  
    nVidia Streaming Kernel service - may cause BSOD in  Win8.1 systems (found in May 2014). Date/TimeStamp: Tue Apr 29 20:59:44 2014  (53604B00) MAY NOT BE A PROBLEM, this is a tenative posting - Appears that  April 29 driver is a problem, July 2014 drivers seem OK 
    nvpciflt.sys Mon Nov 3  21:22:50 2014 (5457E41A) 
    nVidia 3D Vision Display driver 
    nvlddmkm.sys Mon Nov 3 21:40:19  2014 (5457E833) 
    nVidia Video drivers 
    Debug session time: Tue  Nov 18 09:14:53.321 2014 (UTC + 1:00) 
    Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\111814-32328-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 0 days  21:01:28.182 
    Probably caused by : memory_corruption ( nt!MiIdentifyPfn+148 )  
    BugCheck 3B, {c0000005, fffff8009c46ad18, ffffd000f60c2740, 0} 
    BugCheck  Info: SYSTEM_SERVICE_EXCEPTION  (3b) 
    Bugcheck code 0000003B 
    Arg1: 00000000c0000005,  Exception code that caused the bugcheck 
    Arg2: fffff8009c46ad18, Address of  the instruction which caused the bugcheck 
    Arg3: ffffd000f60c2740, Address of  the context record for the exception that caused the bugcheck 
    Arg4:  0000000000000000, zero. 
    PROCESS_NAME: svchost.exe  
    FAILURE_BUCKET_ID: 0x3B_VRF_nt!MiIdentifyPfn 
    MaxSpeed: 2200  
    CurrentSpeed: 2195 
    BiosVersion = V1.13 
    BiosReleaseDate = 10/11/2013  
    SystemManufacturer = Acer 
    SystemProductName = Aspire V3-772G  
    --- E O J --- 2014 Nov 18 11:29:43 AM _88-dbug Copyright  2012 Sysnative Forums 
    --- E O J --- 2014 Nov 18 11:29:43 AM _88-dbug  Copyright 2012 Sysnative Forums 
    --- E O J --- 2014 Nov 18 11:29:43 AM  _88-dbug Copyright 2012 Sysnative Forums
    And this is how I know that there is a problem with RAM.
      My System SpecsSystem Spec

  7. #7

    Posts : 14

    Okay, so the thing in red? Sorry if I'm disturbing you with ignorance of this part of computers. I guess nobody should be familiar to this .
      My System SpecsSystem Spec

  8. #8

    Posts : 2,480
    Windows 10 Pro x64

    Yes, the things in red. You are not disturbing me, Don't worry. I enjoy doing this
      My System SpecsSystem Spec

  9. #9

    Posts : 14

    Great, I don't know if this is of more help but you could analyze the dumps of 3-11-2014 as I ran driver verifier and got into a BSOD loop as I had no USB to restore my system and F8 didn't help to get me into Safe mode. It kept crashing when it tried to boot up. Giving me the error message Driver_verifier_violation, I thought it was clear it was either my drivers or my hardware.

    So after 2 weeks I finally got my laptop back, I feel they didn't do anything at all except for running CCLEANER and still charged me 75 euros.
    I'm sure going to call them...
      My System SpecsSystem Spec

  10. #10

    Posts : 2,480
    Windows 10 Pro x64

    I analysed your dump and loaded drivers. There is not an obvious sign of a driver problem (although there might be a hidden one). For now, please run memtest. We will proceed after that is completed.
      My System SpecsSystem Spec

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