Solved Win 8.1 Asus Laptop Powers Off With No Notice

windows8asus · Nov 16, 2014

System appears to power off (sleep?) without notice.

I found this same problem in many posts about Asus laptops running Windows 8/8.1 and was not able to identify a solution. It does not appear to be an overheating problem, as it sometimes happens shortly after power on or waking from sleep mode.

It almost seems like an unplanned sleep mode because most of the time not much information is lost.

Logs in ZIP file and memory dumps in ZIP file - both attached, per forum instructions.

Thanks in advance for your assistance.

softwaremaniac · Nov 17, 2014

Update drivers highlighted in red and your Atheros Wi-Fi driver since that is the most likely the cause of the crash.

Code:

[COLOR=red][B]ASMMAP64.sys Thu Jul 2 11:13:26 2009  (4A4C7A36)[/B][/COLOR] 
LENOVO ATK Hotkey ATK0101 ACPI UTILITY (also found in  Asus systems) 
[URL="http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]ASMMAP64.sys[/COLOR][/B][/URL] 

[COLOR=red][B]atkwmiacpi64.sys Wed Sep 7 03:44:52 2011 (4E66CC94)[/B][/COLOR]  
ATK WMIACPI Utility 
[URL="http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]atkwmiacpi64.sys[/COLOR][/B][/URL] 

[COLOR=red][B]AiCharger.sys Fri Sep 23 04:04:40 2011 (4E7BE938)[/B][/COLOR]  
Asus Charger Driver [br] Likely [COLOR=red]BSOD[/COLOR] cause - haven't  seen recently (15Jan2013) 
[URL="http://www.carrona.org/drivers/driver.php?id=AiCharger.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]AiCharger.sys[/COLOR][/B][/URL] 

excsd.sys Fri Mar 30 21:52:41  2012 (4F760F09) 
Diskeeper/ExpressCache (OEM) driver 
[URL="http://www.carrona.org/drivers/driver.php?id=excsd.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]excsd.sys[/COLOR][/B][/URL] 

excfs.sys Fri Mar 30 21:53:05 2012  (4F760F21) 
Diskeeper/ExpressCache (OEM) driver 
[URL="http://www.carrona.org/drivers/driver.php?id=excfs.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]excfs.sys[/COLOR][/B][/URL] 

HECIx64.sys Tue Jul 3 00:14:58 2012  (4FF21D62) 
Intel Management Engine Interface 
[URL="http://www.carrona.org/drivers/driver.php?id=HECIx64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]HECIx64.sys[/COLOR][/B][/URL] 

iaStorA.sys Mon Jul 9 22:42:33  2012 (4FFB4239) 
Intel RST (Rapid Storage Technology) driver 
[URL="http://www.carrona.org/drivers/driver.php?id=iaStorA.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]iaStorA.sys[/COLOR][/B][/URL] 

dump_iaStorA.sys Mon Jul 9  22:42:33 2012 (4FFB4239) 
driver created to provide disk access during crash  dump file generation 
[URL="http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]dump_iaStorA.sys[/COLOR][/B][/URL] 

kbfiltr.sys Thu Aug 2  05:22:22 2012 (5019F26E) 

[COLOR=#777777][COLOR=#4b0082]kbfiltr.sys[/COLOR] - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed.[/COLOR] 

DptfManager.sys Fri Sep 7 03:16:19 2012 (50494AE3)  
Intel(R) Dynamic Platform and Thermal Framework Manager Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=DptfManager.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]DptfManager.sys[/COLOR][/B][/URL] 

DptfDevDram.sys Fri Sep 7  03:16:57 2012 (50494B09) 
Intel(R) Dynamic Platform and Thermal Framework  Memory Participant Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=DptfDevDram.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]DptfDevDram.sys[/COLOR][/B][/URL] 

DptfDevGen.sys Fri Sep 7  03:17:21 2012 (50494B21) 
Intel(R) Dynamic Platform and Thermal Framework  Generic Participant Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=DptfDevGen.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]DptfDevGen.sys[/COLOR][/B][/URL] 

DptfDevFan.sys Fri Sep 7  03:17:43 2012 (50494B37) 
Intel Dynamic Platform & Thermal Framework Fan  Participant Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=DptfDevFan.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]DptfDevFan.sys[/COLOR][/B][/URL] 

DptfDevPch.sys Fri Sep 7  03:18:23 2012 (50494B5F) 
Intel(R) Dynamic Platform and Thermal Framework PCH  Participant Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=DptfDevPch.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]DptfDevPch.sys[/COLOR][/B][/URL] 

DptfDevProc.sys Fri Sep 7  03:19:30 2012 (50494BA2) 
Intel(R) Dynamic Platform & Thermal Framework  Processor Participant Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=DptfDevProc.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]DptfDevProc.sys[/COLOR][/B][/URL] 

viahduaa.sys Mon Oct 22  10:11:15 2012 (5084FFA3) 
VIA High Definition Audio Function Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=viahduaa.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]viahduaa.sys[/COLOR][/B][/URL] 

btath_bus.sys Mon Jan 21 10:18:42  2013 (50FD07F2) 
Atheros BlueTooth driver 
[URL="http://www.carrona.org/drivers/driver.php?id=btath_bus.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]btath_bus.sys[/COLOR][/B][/URL] 

SRTSPX64.SYS Fri Jan 25 22:30:05  2013 (5102F95D) 

[COLOR=#777777][COLOR=#4b0082]SRTSPX64.SYS[/COLOR] - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed.[/COLOR] 

SYMDS64.SYS Fri Apr 26 01:19:47 2013 (5179BA13)  
Symantec/ Norton NIS/ N360 driver 
[URL="http://www.carrona.org/drivers/driver.php?id=SYMDS64.SYS"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]SYMDS64.SYS[/COLOR][/B][/URL] 

L1C63x64.sys Tue Jul 16 08:56:31  2013 (51E4EE9F) 
Qualcomm Atheros AR8151 PCI-E Gigabit Ethernet Controller  (NDIS 6.30) 
[URL="http://www.carrona.org/drivers/driver.php?id=L1C63x64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]L1C63x64.sys[/COLOR][/B][/URL] 

Teefer.sys Tue Jul 16 22:40:41  2013 (51E5AFC9) 
Probably used by Norton Symantec 
[URL="http://www.carrona.org/drivers/driver.php?id=Teefer.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]Teefer.sys[/COLOR][/B][/URL] 

iwdbus.sys Thu Jul 25 03:06:12 2013  (51F07A04) 
Intel WIDI Bus Enumerator driver[br]Related to Intel Widi -  Wireless Display 
[URL="http://www.carrona.org/drivers/driver.php?id=iwdbus.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]iwdbus.sys[/COLOR][/B][/URL] 

SYMEVENT64x86.SYS Sat Jul 27  04:26:58 2013 (51F32FF2) 
Norton Internet Security 
[URL="http://www.carrona.org/drivers/driver.php?id=SYMEVENT64x86.SYS"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]SYMEVENT64x86.SYS[/COLOR][/B][/URL] 

Ironx64.SYS Fri Aug 2  04:25:14 2013 (51FB188A) 
Symantec/ Norton NIS/ N360 driver 
[URL="http://www.carrona.org/drivers/driver.php?id=Ironx64.SYS"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]Ironx64.SYS[/COLOR][/B][/URL] 

ccSetx64.sys Thu Aug 15 05:20:37  2013 (520C4905) 
Symantec/ Norton Common Client Settings Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=ccSetx64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]ccSetx64.sys[/COLOR][/B][/URL] 

athwbx.sys Fri Aug 16 05:13:28  2013 (520D98D8) 
Qualcomm Atheros AR9485WB-EG Wireless Network Adapter  (Version: 10.0.0.274 is the first one after the release of Win8.1) [br] [br]  Although I do not recommend drivers from places other than the manufacturer's  website - this is the exception to that rule. Please scan with an anti-virus  before opening any file that you download from the internet.[br][br]Also the  driver for Qualcomm Atheros AR9002WB-1NG Wireless Network Adapter & likely  others as well. 
[URL="http://www.carrona.org/drivers/driver.php?id=athwbx.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]athwbx.sys[/COLOR][/B][/URL] 

intelppm.sys Thu Aug 22 10:46:35  2013 (5215CFEB) 
Intel Processor driver 
[URL="http://www.carrona.org/drivers/driver.php?id=intelppm.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]intelppm.sys[/COLOR][/B][/URL] 

SynTP.sys Fri Aug 23 12:24:51  2013 (52173873) 
Synaptic Touch Pad Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=SynTP.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]SynTP.sys[/COLOR][/B][/URL] 

Smb_driver_Intel.sys Fri Aug 23  12:27:07 2013 (521738FB) 

[COLOR=#777777][COLOR=#4b0082]Smb_driver_Intel.sys[/COLOR] - this driver hasn't been added to the  DRT as of this run. Please search Google/Bing for the driver if additional  information is needed.[/COLOR] 

IntcDAud.sys Thu Aug 29 16:42:53 2013  (521F5DED) 
Intel Graphics Media Accelerator HD Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]IntcDAud.sys[/COLOR][/B][/URL] 

SRTSP64.SYS Fri Aug 30 01:04:49  2013 (521FD391) 
Symantec Real Time Storage Protection 
[URL="http://www.carrona.org/drivers/driver.php?id=SRTSP64.SYS"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]SRTSP64.SYS[/COLOR][/B][/URL] 

SYMNETS.SYS Fri Aug 30 22:58:13  2013 (52210765) 
Symantec/ Norton NIS/ N360 driver 
[URL="http://www.carrona.org/drivers/driver.php?id=SYMNETS.SYS"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]SYMNETS.SYS[/COLOR][/B][/URL] 

SYMEFA64.SYS Sat Aug 31 06:02:36  2013 (52216ADC) 
Symantec Extended File Attributes 
[URL="http://www.carrona.org/drivers/driver.php?id=SYMEFA64.SYS"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]SYMEFA64.SYS[/COLOR][/B][/URL] 

igdkmd64.sys Tue Sep 17 02:08:54  2013 (52379D96) 
Intel Graphics driver 
[URL="http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]igdkmd64.sys[/COLOR][/B][/URL] 

AsHIDSwitch64.sys Tue Oct 8  03:45:17 2013 (525363AD) 
HID driver for ASUS Wireless Radio Control 
[URL="http://www.carrona.org/drivers/driver.php?id=AsHIDSwitch64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]AsHIDSwitch64.sys[/COLOR][/B][/URL] 

SysPlant.sys Mon Oct 21  03:14:37 2013 (52647FFD) 
Symantec firewall 
[URL="http://www.carrona.org/drivers/driver.php?id=SysPlant.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]SysPlant.sys[/COLOR][/B][/URL] 

IDSvia64.sys Thu Mar 20 23:55:56  2014 (532B71FC) 
Norton Internet Security 
[URL="http://www.carrona.org/drivers/driver.php?id=IDSvia64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]IDSvia64.sys[/COLOR][/B][/URL] 

BHDrvx64.sys Tue May 6 09:04:20  2014 (53688974) 
Symantec Heuristics Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=BHDrvx64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]BHDrvx64.sys[/COLOR][/B][/URL] 

EX64.SYS Mon Aug 11 12:19:41 2014  (53E898BD) 
Norton Anti-Virus 
[URL="http://www.carrona.org/drivers/driver.php?id=EX64.SYS"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]EX64.SYS[/COLOR][/B][/URL] 

ENG64.SYS Mon Aug 11 12:25:04 2014  (53E89A00) 
Norton Anti-Virus 
[URL="http://www.carrona.org/drivers/driver.php?id=ENG64.SYS"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]ENG64.SYS[/COLOR][/B][/URL] 

eeCtrl64.sys Tue Aug 26 20:21:20  2014 (53FCD020) 
Symantec Eraser Control driver 
[URL="http://www.carrona.org/drivers/driver.php?id=eeCtrl64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]eeCtrl64.sys[/COLOR][/B][/URL] 

EraserUtilRebootDrv.sys Tue Aug  26 20:21:21 2014 (53FCD021) 
Symantec /Norton 
[URL="http://www.carrona.org/drivers/driver.php?id=EraserUtilRebootDrv.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]EraserUtilRebootDrv.sys[/COLOR][/B][/URL] 



Debug session  time: Sat Sep 13 20:40:53.916 2014 (UTC + 1:00) 
Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\091314-48343-01.dmp] 
Built by:  9600.17085.amd64fre.winblue_gdr.140330-1035 
System Uptime: 2 days  5:06:19.823 
*** WARNING: Unable to verify timestamp for athwbx.sys 
***  ERROR: Module load completed but symbols could not be loaded for athwbx.sys  
Probably caused by : athwbx.sys ( athwbx+9671f ) 
BugCheck D1, {4, 2, 0,  fffff80076f4f71f} 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x000000D1"]DRIVER_IRQL_NOT_LESS_OR_EQUAL  (d1)[/URL] 
Bugcheck code 000000d1 
Arguments: 
Arg1: 0000000000000004,  memory referenced 
Arg2: 0000000000000002, IRQL 
Arg3: 0000000000000000,  value 0 = read operation, 1 = write operation 
Arg4: fffff80076f4f71f,  address which referenced memory 
BUGCHECK_STR: AV 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT 
PROCESS_NAME: System 
FAILURE_BUCKET_ID:  AV_athwbx+9671f 
MaxSpeed: 1700 
CurrentSpeed: 1696 
BiosVersion =  S400CA.206 
BiosReleaseDate = 11/28/2012 
SystemManufacturer = ASUSTeK  COMPUTER INC. 
SystemProductName = S400CA  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  




--- E O J --- 2014 Nov 17 17:20:22 PM _88-dbug Copyright  2012 Sysnative Forums 
--- E O J --- 2014 Nov 17 17:20:22 PM _88-dbug  Copyright 2012 Sysnative Forums 
--- E O J --- 2014 Nov 17 17:20:22 PM  _88-dbug Copyright 2012 Sysnative Forums

windows8asus · Nov 18, 2014

softwaremaniac,

Thanks for the quick and detailed assessment.

I updated the Atheros Wi-Fi driver.

I updated the entire ATK package - which appears to resolve the two ATK outdated drivers.

And, I uninstalled the Asus Charger utility - which appears to resolve the charger outdated driver.

Hopefully, this will do it!

I'll follow-up in several days with the final success story...

Thanks!

windows8asus · Nov 22, 2014

softwaremaniac,

Completely resolved. Thank you very much!

Solved Win 8.1 Asus Laptop Powers Off With No Notice

windows8asus

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My Computer

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softwaremaniac

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windows8asus

New Member

My Computer

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windows8asus

New Member

My Computer

System One