Windows 8 and 8.1 Forums

BSOD "Unexpected Kernel Mode Trap" without errorNo (W8.1)

  1. #1

    Posts : 3
    Windows 8.1

    BSOD "Unexpected Kernel Mode Trap" without errorNo (W8.1)

    I'm on Windows 8.1 and I had this BSOD a lot of times for a few days. I have removed any hardware I added (just a bluetooth dongle) and it still happens. If I do a restoration to a previous state, it works again only if I go in safe mode first. It usually happens when my computer is starting to freeze bit by bit (task manager, explorer...)

    So let's just put it this way :
    1) I try to reboot or shutdown my computer, but it doesn't work, so I use the hardware button
    2) When it tries to boot, it gives me the BSOD just after the OS booting menu
    3) 2nd boot, I restore the computer to a previous state, then reboot
    4) the reboot ends up in BSOD so I enable safe mode
    5) I can boot in safe mode and I have the message "your computer was successfully restored blahblah"
    6) I reboot in normal mode but it still doesn't work (i'm in safe mode right now)

    The only software that is deleted by the restoration point is a redistributable provided with the installation of a game, Elite Dangerous.

    There wasn't any error code each time.

    I did my research and it appeared that Avast might have been part of the problem, but thing is I uninstalled it a few days ago (with the clean uninstall) so it shouldn't be the case. I have redone the clean uninstall just in case.

    I uploaded the files gathered by your Log collector (oh and it creates the zip file in c:\...\desktop no matter what, except that my desktop is in D: )

    Thanks a lot!

    EDIT : I successfully rebooted but my taskmanager and my explorer are already freezing. Might be a hardware problem? I certainly hope not.

    I suspect my newly installed Thrustmaster wheel to cause the problem, though I used it only once, last week.
    EDIT 2 : I've done some things but it didn't help much so I finally restored another restoration point, an earlier one, and for now it seems to be OK. I managed to uninstall both Comodo Firewall and Spybot (which failed the first so it got some files everywhere, anyway it's cool now)
    Attached Files
    Last edited by Doezer; 15 Nov 2014 at 16:27.

      My System SpecsSystem Spec

  2. #2

    Posts : 2,480
    Windows 10 Pro x64

    LGBusEnum.sys Tue Nov 24 02:36:48 2009  (4B0B38B0) 
    Logitech Keyboard 
    PxHlpa64.sys  Mon Oct 17 16:29:34 2011 (4E9C3BCE) 
    Sonic CD/DVD driver (used by  many different CD/DVD programs) 
    truecrypt.sys Tue Feb 7 10:09:36  2012 (4F30EA50) 
    TrueCrypt driver 
    ASACPI.sys  Fri Nov 2 02:54:34 2012 (509327DA) 
    Asus ATK0110 ACPI Utility (a  known BSOD maker in Win7 and Win8). Also a part of many  Asus utilities (Win8 versions available from Windows Update as an Optional  Update - but check Asus first!) 
    RTL8192su.sys Thu Mar 28 08:41:32  2013 (5153F42C) 
    Realtek RTL8192SU Wireless LAN 802.11n USB 2.0 Network  Adapter Driver 
    LGSUsbFilt.Sys Thu May 30  17:15:44 2013 (51A76D20) 
    LGSUsbFilt.Sys - this driver hasn't been added to the DRT  as of this run. Please search Google/Bing for the driver if additional  information is needed. 
    LGSHidFilt.Sys Thu May 30 17:16:33 2013  (51A76D51) 
    Logitech Gaming KMDF HID driver[br]KB or mouse 
    intelppm.sys Thu Aug 22  10:46:35 2013 (5215CFEB) 
    Intel Processor driver 
    dtscsidrv.SYS Tue Sep 10 15:56:12  2013 (522F24FC) 
    dtscsidrv.SYS - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed. 
    dump_iaStorA.sys Mon Oct 28 22:15:26 2013 (526ED3EE)  
    driver created to provide disk access during crash dump file generation 
    iaStorA.sys Mon Oct 28  22:15:26 2013 (526ED3EE) 
    Intel RST (Rapid Storage Technology) driver 
    sptd.sys Thu  Oct 31 16:26:53 2013 (527276BD) 
    SCSI Pass Through Direct Host -  Daemon Tools (known BSOD issues with Win7) 
    AMDACPKSL.SYS Wed Mar 12 00:49:44  2014 (531FA118) 
    included in the AMD/ATI Catalyst WDM drivers package 
    AtihdWB6.sys Wed Mar 12 00:50:02  2014 (531FA12A) 
    AMD High Definition Audio Function Driver 
    inspect.sys Wed Apr 16 22:31:47  2014 (534EE8B3) 
    COMODO Firewall Pro Firewall Driver 
    cmdhlp.sys Wed Apr 16 22:31:47  2014 (534EE8B3) 
    COMODO Firewall Pro Helper Driver 
    cmderd.sys Wed Apr 16 22:31:57 2014  (534EE8BD) 
    COMODO Internet Security Eradication Driver 
    cmdguard.sys Wed Apr 16 22:32:12  2014 (534EE8CC) 
    COMODO Firewall Pro Sandbox Driver 
    veracrypt.sys Tue Jun 3 09:14:48  2014 (538D75E8) 
    veracrypt.sys - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed. 
    Rt630x64.sys Wed Jul 16 04:56:14 2014 (53C5E9CE)  
    Realtek PCI/PCIe Adapters 
    FLxHCIc.sys Fri Aug 8 08:44:53  2014 (53E471E5) 
    Fresco Logic xHCI (USB3) Device Driver 
    FLxHCIh.sys Fri Aug 8 08:44:58  2014 (53E471EA) 
    Fresco Logic xHCI USB 3.0 Hub Device Driver - OEM ONLY; none  at - FRESCO LOGIC INC.===Leap into SuperSpeed=== 
    atikmpag.sys Mon Sep 15 23:59:06  2014 (5417612A) 
    ATI Video driver (remove the Catalyst Control Center and  only install the Display Driver) 
    atikmdag.sys Tue Sep 16 00:21:08  2014 (54176654) 
    ATI Video driver (remove the Catalyst Control Center and  only install the Display Driver) 
    VBoxNetFlt.sys Sat Oct 11  13:26:22 2014 (543913DE) 
    VirtualBox network driver 
    VBoxUSBMon.sys Sat Oct 11  13:26:22 2014 (543913DE) 
    VirtualBox USB driver 
    VBoxNetAdp.sys Sat Oct 11  13:26:22 2014 (543913DE) 
    VirtualBox network driver 
    VBoxDrv.sys Sat Oct 11 13:28:48  2014 (54391470) 
    Debug session time: Sat  Nov 15 16:23:42.334 2014 (UTC + 1:00) 
    Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\111514-20515-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 0 days 0:00:18.041  
    *** WARNING: Unable to verify timestamp for cmdguard.sys 
    *** ERROR:  Module load completed but symbols could not be loaded for cmdguard.sys  
    Probably caused by : USBSTOR.SYS ( USBSTOR!USBSTOR_CbwTransfer+362 )  
    BugCheck 7F, {8, ffffd000c8450130, ffffd000ca172000, fffff802c1e0dfda}  
    Bugcheck code 0000007F 
    Arg1: 0000000000000008,  EXCEPTION_DOUBLE_FAULT 
    Arg2: ffffd000c8450130 
    Arg3: ffffd000ca172000  
    Arg4: fffff802c1e0dfda 
    BUGCHECK_STR: 0x7f_8 
    PROCESS_NAME:  svchost.exe 
    MaxSpeed: 2800 
    CurrentSpeed: 2809 
    BiosVersion = 2101  
    BiosReleaseDate = 10/20/2011 
    SystemManufacturer = System manufacturer  
    SystemProductName = System Product Name  
    --- E O J --- 2014 Nov 16 11:52:56 AM _88-dbug Copyright  2012 Sysnative Forums 
    --- E O J --- 2014 Nov 16 11:52:56 AM _88-dbug  Copyright 2012 Sysnative Forums 
    --- E O J --- 2014 Nov 16 11:52:56 AM  _88-dbug Copyright 2012 Sysnative Forums
    Please remove or update the drivers highlighted in red.
    Nevermind the USBSTOR.SYS was causing it, and I see that you handled it already.
      My System SpecsSystem Spec

  3. #3

    Posts : 3
    Windows 8.1

    Hi and thanks for your answer.
    Problem is, I have a logitech keybord with special functions I use (supplementary buttons) so I think I shouldn't uninstall it, isn't it?
    Same for sptd.sys, it's used by Daemon Tools which I frequently use (but I know we can choose to not install it, I just don't know what's its precise use)
    I don't know where the other come from, I don't have any programs from the list for the CD/DVD one (I've uninstalled CDex and ISO Recorder in doubt) and no ASUS program, although I have a ASUS motherboard.
      My System SpecsSystem Spec

  4. #4

    Posts : 2,480
    Windows 10 Pro x64

    Uninstall them for the time being or at least try to find an update for them. Our goal is to find the cause of your crash and try to eliminate it. Regarding Asus, try searching for that driver and remove it manually.
      My System SpecsSystem Spec

  5. #5

    Posts : 3
    Windows 8.1

    Well like I said I didn't had any BSOD since my last restoration yesterday. I'll look for an update
      My System SpecsSystem Spec

  6. #6

    Posts : 9
    Windows 8.1 OEM SL

    I have same issue, recently I had formatted my system due to my new PC build and new hardware upgrades. But recently I am facing same blue screen error. it happens randomly and I dont know what is causing it ? I have attached complete DxDiag report, any help would be appreciated ! thanks

    Attached Files
      My System SpecsSystem Spec

  7. #7

    Posts : 2,480
    Windows 10 Pro x64

    prashant9700, please start your own topic, and follow the instructions posted here: Blue Screen of Death (BSOD) Posting Instructions
      My System SpecsSystem Spec

BSOD "Unexpected Kernel Mode Trap" without errorNo (W8.1)

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