BSOD Multiple crahses today - NETIO.SYS

[dockramer]

I've had multiple BSODs today. Nothing has changed with my system. When the BSOD happens, it also crashes my entire home network until I reboot the machine. I've disabled both Marvell Yukon adapters and inserted a wifi usb stick and it seems to be working temporarily.

Seems to be network card related but I don't know how to confirm and how to fix.

Guidance would be greatly appreciated

 

[blueelvis]

Hi dockramer & Welcome to the forums ^_^,

I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-

1: kd> k
Child-SP          RetAddr           Call Site
ffffd001`34b3bff8 fffff802`90b627e9 nt!KeBugCheckEx
ffffd001`34b3c000 fffff802`90b62b10 nt!KiBugCheckDispatch+0x69
ffffd001`34b3c140 fffff802`90b61d34 nt!KiFastFailDispatch+0xd0
ffffd001`34b3c320 fffff800`576da36a nt!KiRaiseSecurityCheckFailure+0xf4
ffffd001`34b3c4b0 fffff800`5740a5e2 [U][COLOR=#0000FF][B]ndis!ndisNsiGetAllInterfaceInformation+0x1fa9a[/B][/COLOR]
[/U]ffffd001`34b3c5b0 fffff800`571ef141 [COLOR=#FF0000]NETIO!NsiEnumerateObjectsAllParametersEx+0x5c7[/COLOR]
ffffd001`34b3c790 fffff800`571eed6a [COLOR=#FF0000]nsiproxy!NsippEnumerateObjectsAllParameters+0x201[/COLOR]
ffffd001`34b3c980 fffff802`90de2872 [COLOR=#FF0000]nsiproxy!NsippDispatch+0x5a[/COLOR]
ffffd001`34b3c9c0 fffff802`90de3146 nt!IopXxxControlFile+0x8d2
ffffd001`34b3cb60 fffff802`90b624b3 nt!NtDeviceIoControlFile+0x56
ffffd001`34b3cbd0 00000000`77922772 nt!KiSystemServiceCopyEnd+0x13
00000000`03b2f128 00000000`00000000 0x77922772

So, we have lots of calls to the Windows Networking Driver. The instruction at which the system faulted/crashed is the one highlighted in Blue. According to it, it was asking for information of all the Network Interfaces available on the system. We also see calls to the NSI Proxy driver of Microsoft.

Below is a list of 3rd party drivers present on the system -

**************************Wed Nov 12 16:15:42.791 2014 (UTC + 5:30)**************************
[COLOR=#FF0000][B][U]vncmirror.sys        Fri Mar 14 23:13:05 2008 (47DAB929)
covpnv64.sys         Fri Mar 23 02:03:58 2012 (4F6B8CB6)
[/U][/B][/COLOR]PxHlpa64.sys         Tue Apr 24 22:56:29 2012 (4F96E245)
GEARAspiWDM.sys      Fri May  4 01:26:17 2012 (4FA2E2E1)
ASACPI.sys           Fri Nov  2 07:24:34 2012 (509327DA)
fileopen64.sys       Wed Mar 13 19:56:23 2013 (51408C8F)
intelppm.sys         Thu Aug 22 14:16:35 2013 (5215CFEB)
nvlddmkm.sys         Wed Oct 23 11:51:50 2013 (52676AFE)
LHidEqd.Sys          Wed Mar 19 05:50:53 2014 (5328E2E5)
LEqdUsb.Sys          Wed Mar 19 05:50:55 2014 (5328E2E7)
LHidFilt.Sys         Wed Mar 19 05:51:03 2014 (5328E2EF)
LMouFilt.Sys         Wed Mar 19 05:51:03 2014 (5328E2EF)

http://www.carrona.org/drivers/driver.php?id=vncmirror.sys
http://www.carrona.org/drivers/driver.php?id=covpnv64.sys
http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=ASACPI.sys
fileopen64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=LHidEqd.Sys
http://www.carrona.org/drivers/driver.php?id=LEqdUsb.Sys
http://www.carrona.org/drivers/driver.php?id=LHidFilt.Sys
http://www.carrona.org/drivers/driver.php?id=LMouFilt.Sys

I have highlighted two drivers in RED. I would suggest you to find update for them. The drivers correspond to the below software -

• Real VNC Server
• F5 Networks VPN Adapter

I would suggest you to first find an update for the F5 Networks VPN Adapter. If no update is found then kindly remove these software from the system.

Check the system for stability by using your Marvell Network Adapters.

Let me know how it goes ^_^

 

[dockramer]

Thank you very much for the suggestions. The f5 vpn is built in to Windows 8.1. I don't see a new driver and it is not being used. I have disabled my network adapters for 2 days and have not had another BSOD while using the wifi adapter as an alternate. I'll try to find an update for the vnc driver and see if that helps.

Will report back

 

[blueelvis]

Thank you very much for the suggestions. The f5 vpn is built in to Windows 8.1. I don't see a new driver and it is not being used. I have disabled my network adapters for 2 days and have not had another BSOD while using the wifi adapter as an alternate. I'll try to find an update for the vnc driver and see if that helps.

Will report back

I don't think that there is any VPN which comes built in Windows 8.1. I checked my system but was not successful on finding it.

Let me know how it goes ^_^