These comments are from the last reports that you submitted and from the memory dumps on 9 and 11 November.
This device is disabled in Device Manager. Is this deliberate? If so, why?:
Audio_Device USB\VID_03F0&PID_8007&MI_02\6&34C72D39&0&0002 This device is disabled.
Please remove the device from your system if it's not needed (and uninstall it's software). If needed, then re-enable the device and update it's drivers to the latest, Win8.1 compatible version. Feel free to disable it again AFTER updating it.
There are only a few entries in the WER section of the MSINFO32 file - have you been using a cleaning program (such as CCleaner)? If so, please don't use it again until we're finished troubleshooting
Please be sure that you have ALL available Windows Updates.
MSI Afterburner (along with Riva Tuner and EVGA Precision) are known to cause BSOD's in some Windows systems (it's driver is usually RTCore64.sys). Please un-install them immediately!
If you're overclocking, please stop the overclock while we're troubleshooting. Feel free to resume the overclock once the system has been stabilized.
AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center. This driver is known to cause BSOD's on some Windows systems.
NOTE: these symptoms were from the previous release of OverDrive. The new release uses the same driver name, but is dated from 4 November 2013.
Please un-install all AMD/ATI video stuff from Control Panel...Programs...Un-install a program
Then, download (but DO NOT install) a fresh copy of the ATI drivers from
Global Provider of Innovative Graphics, Processors and Media Solutions | AMD (in the upper right corner of the page)
Use this procedure to install the
DRIVER ONLY:
ATI video cards - DRIVER ONLY installation procedure - Sysnative Forums
If the device (AODDriver or AODDriver4.01) remains a problem, open Device Manager, select the "View" item.
Then select "Show hidden devices" and scroll down to the Non-Plug and Play Drivers section.
Locate the AODDriver entry, right click on it and select "Un-install". Reboot for changes to take affect.
Sometimes the driver remains and continues to cause BSOD's. If this is the case for you, post back and we'll give further instructions for safely removing it.
If overclocking, please stop. Remove the overclock and return the system to stock/standard values while we're troubleshooting. Once the system is stable again, feel free to resume the overclocking.
Remove the Western Digital software from your system - the wdcsam64.sys driver dates from 2008 and is known to cause BSOD's.
Post back if unable to remove it and I'll provide other suggestions.
You have both Windows Defender and MalwareBytes running on the system. Please uninstall MalwareBytes.
Should you choose to use MalwareBytes in the future - DO NOT ENABLE the trial for the Premium version (that's what causes it to load).
Remove the Arcsoft program - it's driver dates from 2008 and is likely not compatible w/Win8.1
Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :
ArcSoftKsUFilter.sys Thu Apr 3 06:09:14 2008 (47F4ACCA)
ArcSoft Magic-i Visual Effect
http://www.carrona.org/drivers/driver.php?id=ArcSoftKsUFilter.sys
wdcsam64.sys Wed Apr 16 04:39:08 2008 (4805BB2C)
wdcsam64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
AsUpIO.sys Mon Aug 2 22:47:59 2010 (4C57835F)
ASUS hardware monitoring software related
http://www.carrona.org/drivers/driver.php?id=AsUpIO.sys
ASUSFILTER.sys Tue Sep 20 11:46:33 2011 (4E78B559)
ASUS USB Hub filter driver
http://www.carrona.org/drivers/driver.php?id=ASUSFILTER.sys
PxHlpa64.sys Mon Oct 17 10:29:34 2011 (4E9C3BCE)
Sonic CD/DVD driver (used by many different CD/DVD programs)
http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys
RTCore64.sys Mon Mar 11 01:32:06 2013 (513D6C56)
RivaTuner/EVGA Precision/MSI Afterburner (known
BSOD issues w/Win7)
http://www.carrona.org/drivers/driver.php?id=RTCore64.sys
AODDriver2.sys Tue Feb 11 06:06:52 2014 (52FA044C)
AMD Overdrive; also in EasyTune6 for Gigabyte motherboard [br] Known
BSOD issues in Win7[br][br]Part of AMD Fuel[br][br]Location: C:\Program Files\ATI Technologies\ATI.ACE\Fuel\amd64\AODDriver2.sys
http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys
Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Tue Nov 11 19:33:17.980 2014 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\111114-18843-01.dmp]
Windows 8 Kernel Version 9600 MP (6 procs) Free x64
Built by: [B]9600[/B].17328.amd64fre.winblue_r3.140827-1500
System Uptime:[B]1 days 5:57:25.735[/B]
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :[B]win32k.sys ( win32k+715a0 )[/B]
BugCheck [B]50, {fffff90140201000, 0, fffff960000c15a0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000050]PAGE_FAULT_IN_NONPAGED_AREA (50)[/url]
Arguments:
Arg1: fffff90140201000, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff960000c15a0, If non-zero, the instruction address which referenced the bad memory
address.
Arg4: 0000000000000000, (reserved)
BUGCHECK_STR: AV
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: Steam.exe
FAILURE_BUCKET_ID: [B]AV_win32k+715a0[/B]
BIOS Version 2501
BIOS Release Date 04/07/2014
Manufacturer To be filled by O.E.M.
Product Name To be filled by O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Nov 9 01:44:43.162 2014 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\110914-21531-01.dmp]
Windows 8 Kernel Version 9600 MP (6 procs) Free x64
Built by: [B]9600[/B].17328.amd64fre.winblue_r3.140827-1500
System Uptime:[B]0 days 12:22:34.918[/B]
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :[B]win32k.sys ( win32k+715a5 )[/B]
BugCheck [B]50, {fffff90140201000, 0, fffff960001265a5, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000050]PAGE_FAULT_IN_NONPAGED_AREA (50)[/url]
Arguments:
Arg1: fffff90140201000, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff960001265a5, If non-zero, the instruction address which referenced the bad memory
address.
Arg4: 0000000000000000, (reserved)
BUGCHECK_STR: AV
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: Skype.exe
FAILURE_BUCKET_ID: [B]AV_win32k+715a5[/B]
BIOS Version 2501
BIOS Release Date 04/07/2014
Manufacturer To be filled by O.E.M.
Product Name To be filled by O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]
3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Tue Nov 11 19:33:17.980 2014 (UTC - 5:00)**************************
[COLOR=RED][B]ArcSoftKsUFilter.sys Thu Apr 3 06:09:14 2008 (47F4ACCA)[/B][/COLOR]
[COLOR=RED][B]wdcsam64.sys Wed Apr 16 04:39:08 2008 (4805BB2C)[/B][/COLOR]
[COLOR=RED][B]AsUpIO.sys Mon Aug 2 22:47:59 2010 (4C57835F)[/B][/COLOR]
[COLOR=RED][B]PxHlpa64.sys Mon Oct 17 10:29:34 2011 (4E9C3BCE)[/B][/COLOR]
GEARAspiWDM.sys Thu May 3 15:56:17 2012 (4FA2E2E1)
AsIO.sys Wed Aug 22 05:54:47 2012 (5034AC67)
[COLOR=RED][B]RTCore64.sys Mon Mar 11 01:32:06 2013 (513D6C56)[/B][/COLOR]
Rt630x64.sys Fri Jun 21 05:29:10 2013 (51C41CE6)
cthda.sys Wed Jul 3 03:45:44 2013 (51D3D6A8)
asmtxhci.sys Fri Aug 16 15:28:42 2013 (520E7D6A)
asmthub3.sys Fri Aug 16 15:28:54 2013 (520E7D76)
MpKsl791f05e4.sys Wed Aug 21 18:51:16 2013 (52154464)
000.fcl Fri Oct 18 03:16:31 2013 (5260E04F)
cthdb.sys Mon Dec 9 00:40:06 2013 (52A557B6)
asstor64.sys Mon Jan 27 04:30:34 2014 (52E6273A)
dump_asstor64.sys Mon Jan 27 04:30:34 2014 (52E6273A)
[COLOR=RED][B]AODDriver2.sys Tue Feb 11 06:06:52 2014 (52FA044C)[/B][/COLOR]
usbfilter.sys Mon Feb 17 01:23:43 2014 (5301AAEF)
xusb22.sys Tue Mar 18 04:18:41 2014 (53280161)
mwac.sys Tue Jun 17 22:07:00 2014 (53A0F444)
mbam.sys Wed Sep 3 13:50:25 2014 (540754E1)
MBAMSwissArmy.sys Fri Sep 19 18:14:07 2014 (541CAAAF)
atikmpag.sys Thu Oct 9 10:52:54 2014 (5436A146)
atikmdag.sys Thu Oct 9 12:05:05 2014 (5436B231)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Nov 9 01:44:43.162 2014 (UTC - 5:00)**************************
[COLOR=RED][B]ASUSFILTER.sys Tue Sep 20 11:46:33 2011 (4E78B559)[/B][/COLOR]
ndisrd.sys Wed Feb 20 21:40:15 2013 (5125890F)
MpKslc1cf7151.sys Wed Aug 21 18:51:16 2013 (52154464)
MpKsl7879c22d.sys Wed Aug 21 18:51:16 2013 (52154464)
[/font]
http://www.carrona.org/drivers/driver.php?id=ArcSoftKsUFilter.sys
http://www.carrona.org/drivers/driver.php?id=wdcsam64.sys
http://www.carrona.org/drivers/driver.php?id=AsUpIO.sys
http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=AsIO.sys
http://www.carrona.org/drivers/driver.php?id=RTCore64.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=cthda.sys
http://www.carrona.org/drivers/driver.php?id=asmtxhci.sys
http://www.carrona.org/drivers/driver.php?id=asmthub3.sys
MpKsl791f05e4.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=000.fcl
http://www.carrona.org/drivers/driver.php?id=cthdb.sys
http://www.carrona.org/drivers/driver.php?id=asstor64.sys
dump_asstor64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys
http://www.carrona.org/drivers/driver.php?id=usbfilter.sys
http://www.carrona.org/drivers/driver.php?id=xusb22.sys
http://www.carrona.org/drivers/driver.php?id=mwac.sys
http://www.carrona.org/drivers/driver.php?id=mbam.sys
http://www.carrona.org/drivers/driver.php?id=MBAMSwissArmy.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=ASUSFILTER.sys
http://www.carrona.org/drivers/driver.php?id=ndisrd.sys
MpKslc1cf7151.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
MpKsl7879c22d.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.