Solved BOSD happenning frequently recently

LucasXu

New Member
Messages
3
BSOD happenning frequently recently

Hi,

It's a new laptop and all drivers are up to date.
The BSOD occurred many times this month when I was launching games and watching videos online.
I downloaded some tools, trying to fix this, but it didn't work at all.

Please help me resolve this issue with BSOD, thanks in advance!:D
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Razer Blade Pro
    CPU
    Intel(R) Core(TM) i7-4700HQ CPU @ 2.40GHz(8 CPUs), ~2.4GHz
    Memory
    16384MB RAM
    Graphics Card(s)
    NVIDIA GeForce GTX 860M
    Sound Card
    Speakers (Realtek High Definition Audio)
Sorry for the delay in responding. Do you still need help with this topic?
If so, respond and I'll be notified by email.

While waiting for a reply, please try these suggestions:
1. Get ALL available Windows Updates. It may take several trips to get them all
2. Get ALL available, Windows 8.1 compatible updates from the manufacturer's website.
3. Start with these free hardware diagnostics: Hardware Diagnostics
4. If all of the hardware tests pass, then run Driver Verifier according to these instructions: Driver Verifier Settings
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Thanks for your time, the BSOD happened a few times again yesterday.
I just uploaded the latest file, any help would be appreciated.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Razer Blade Pro
    CPU
    Intel(R) Core(TM) i7-4700HQ CPU @ 2.40GHz(8 CPUs), ~2.4GHz
    Memory
    16384MB RAM
    Graphics Card(s)
    NVIDIA GeForce GTX 860M
    Sound Card
    Speakers (Realtek High Definition Audio)
These devices don't have drivers installed:
Not Available ROOT\NET\0000 The drivers for this device are not installed.
Not Available ROOT\NET\0001 The drivers for this device are not installed.
Most likely they are involved with some sort of networking device on your system. Please either remove the device, or install the drivers for it.

Please update your touchpad drivers to the latest, Win8.1 version

Please update your bluetooth drivers as they may date from Win8 - and some 8.1 systems have problems with bluetooth drivers from Win8

If this doesn't stop the BSOD's, then please run Driver Verifier according to these instructions: Driver Verifier Settings



Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Fri Nov  7 19:19:49.073 2014 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\110714-5906-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].17328.amd64fre.winblue_r3.140827-1500
System Uptime:[B]0 days 2:32:53.786[/B]
*** ERROR: Module load completed but symbols could not be loaded for pci.sys
Probably caused by :[B]pci.sys[/B]
BugCheck [B]9F, {3, ffffe000d15ca880, fffff8021798dcb0, ffffe000d15f5860}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
Arguments: 
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffe000d15ca880, Physical Device Object of the stack
Arg3: fffff8021798dcb0, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffe000d15f5860, The blocked IRP
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  TiWorker.exe
FAILURE_BUCKET_ID: [B]0x9F_3_ACPI_IMAGE_pci.sys[/B]
CPUID:        "Intel(R) Core(TM) i7-4700HQ CPU @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  4.6.5
  BIOS Release Date             02/25/2014
  Manufacturer                  Razer
  Product Name                  Blade Pro
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Nov  7 16:46:23.813 2014 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\110714-5093-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].17328.amd64fre.winblue_r3.140827-1500
System Uptime:[B]0 days 3:01:15.525[/B]
*** ERROR: Module load completed but symbols could not be loaded for pci.sys
Probably caused by :[B]pci.sys[/B]
BugCheck [B]9F, {3, ffffe0010ffca880, ffffd0018ab24cb0, ffffe0010fff2920}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
Arguments: 
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffe0010ffca880, Physical Device Object of the stack
Arg3: ffffd0018ab24cb0, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffe0010fff2920, The blocked IRP
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID: [B]0x9F_3_ACPI_IMAGE_pci.sys[/B]
CPUID:        "Intel(R) Core(TM) i7-4700HQ CPU @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  4.6.5
  BIOS Release Date             02/25/2014
  Manufacturer                  Razer
  Product Name                  Blade Pro
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Fri Nov  7 19:19:49.073 2014 (UTC - 5:00)**************************
SynTP.sys                   Wed Oct  3 23:24:55 2012 (506D0187)
intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
btmaux.sys                  Wed Nov  6 23:24:38 2013 (527B1606)
ETDSMBus.sys                Mon Jan 20 03:40:01 2014 (52DCE0E1)
ibtsdp.sys                  Wed Feb 26 13:15:32 2014 (530E2F44)
TeeDriverx64.sys            Thu Mar 13 14:21:52 2014 (5321F740)
RzFilter.sys                Thu Apr  3 11:39:47 2014 (533D80C3)
RzDxgk.sys                  Thu Apr  3 11:39:50 2014 (533D80C6)
RTKVHD64.sys                Fri May 30 09:42:01 2014 (53888AA9)
Rt630x64.sys                Tue Jun 17 07:56:46 2014 (53A02CFE)
iwdbus.sys                  Tue Jun 17 17:54:22 2014 (53A0B90E)
ibtusb.sys                  Wed Jul  9 13:23:20 2014 (53BD7A88)
Netwbw02.sys                Tue Jul 22 06:29:40 2014 (53CE3D14)
iaStorA.sys                 Fri Jul 25 18:09:44 2014 (53D2D5A8)
dump_iaStorA.sys            Fri Jul 25 18:09:44 2014 (53D2D5A8)
nvvad64v.sys                Thu Sep  4 13:10:48 2014 (54089D18)
rzhnet.sys                  Thu Sep  4 23:22:07 2014 (54092C5F)
rzendpt.sys                 Thu Sep  4 23:22:07 2014 (54092C5F)
rzudd.sys                   Thu Sep  4 23:22:11 2014 (54092C63)
rzjstk.sys                  Thu Sep  4 23:22:30 2014 (54092C76)
igdkmd64.sys                Mon Sep 29 13:51:21 2014 (54299C19)
NvStreamKms.sys             Thu Oct  2 21:39:09 2014 (542DFE3D)
nvlddmkm.sys                Wed Oct 29 21:01:05 2014 (54518DD1)
[/font]
http://www.carrona.org/drivers/driver.php?id=SynTP.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=btmaux.sys
http://www.carrona.org/drivers/driver.php?id=ETDSMBus.sys
ibtsdp.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
http://www.carrona.org/drivers/driver.php?id=RzFilter.sys
http://www.carrona.org/drivers/driver.php?id=RzDxgk.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
http://www.carrona.org/drivers/driver.php?id=ibtusb.sys
http://www.carrona.org/drivers/driver.php?id=Netwbw02.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
rzhnet.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=rzendpt.sys
http://www.carrona.org/drivers/driver.php?id=rzudd.sys
http://www.carrona.org/drivers/driver.php?id=rzjstk.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
The BSOD hasn't happened since I rolled back the NVIDIA driver. I guess it's a compatibility issue.
Thanks anyway
:p
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Razer Blade Pro
    CPU
    Intel(R) Core(TM) i7-4700HQ CPU @ 2.40GHz(8 CPUs), ~2.4GHz
    Memory
    16384MB RAM
    Graphics Card(s)
    NVIDIA GeForce GTX 860M
    Sound Card
    Speakers (Realtek High Definition Audio)
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