Solved Irql_Gt_Zero_At_System_Service

Death

Death

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Details to start off:


Windows 8.1 Pro x64
R9 270 GPU
600w Corsair PSU
Samsung 840 EVO SSD
8gb corsair vengeance RAM
AMD Phenom 975 3.6ghz CPU

-Clean install of windows 8 on the ssd
-I used DDU to wipe all of amd's drivers, then downloaded the newest gpu drivers and installed them


This all started after using Windows update to download all of the new updates. I also installed an ssd (840 evo) a few days ago and had no problems, but it was fine, until the update. Shouldn't be the ssd anyways since I tried my HDD and my pc froze once as well.
I first experienced a freeze during a match of Dota 2, restarted multiple times and the freeze kept occurring only in-game, after certain big events occurred in the game usually. This problem is especially prominent when I'm playing Dota 2, considering it has only happened twice outside of it, once on my HDD and once on my SSD a few seconds after booting up. Today I got my first BSOD in a long time, on my SSD, while installing more windows updates..

Event viewer's Windows logs contains many errors, which I'm not sure are normal or not. Picture: http://puu.sh/cFqXT/4771a040dd.png

However, some very common errors seem to be as following:
The AODDriver4.3 service failed to start due to the following error:
The system cannot find the file specified. ((I deleted the AODDriver4.3 and 4.2.0 folder in regedit and this error went away))

The Service KMSELDI service terminated unexpectedly. It has done this 1 time(s).

I'd also like to point out that I did check the box in windows update for the AMD driver after I already had installed the AMD driver from the actual website, which could be a reason.. but it doesn't explain the freeze occurring on my HDD as well.



(I'm not sure posting the memory.dmp debug log will help, but I didn't see it in the rar file so I put it here anyways)
Code: 
Microsoft (R) Windows Debugger Version 6.3.9600.17237 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.




Loading Dump File [C:\Windows\MEMORY.DMP]
Kernel Bitmap Dump File: Only kernel address space is available




************* Symbol Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       SRV*C:\Windows\symbol_cache*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*C:\Windows\symbol_cache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 9600.17041.amd64fre.winblue_gdr.140305-1710
Machine Name:
Kernel base = 0xfffff801`76e8e000 PsLoadedModuleList = 0xfffff801`771582d0
Debug session time: Thu Nov  6 19:43:44.007 2014 (UTC - 8:00)
System Uptime: 0 days 0:13:27.784
Loading Kernel Symbols
...............................................................
......................................................Page 13ae5c not present in the dump file. Type ".hh dbgerr004" for details
.........Page 13c3d3 not present in the dump file. Type ".hh dbgerr004" for details
.
.........................
Loading User Symbols
PEB is paged out (Peb.Ldr = 00007ff7`cac03018).  Type ".hh dbgerr001" for details
Loading unloaded module list
..........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************


Use !analyze -v to get detailed debugging information.


BugCheck 4A, {7ffe8ffeb01a, 2, 0, ffffd001adb60cc0}


Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceExit+24b )


Followup: MachineOwner
---------


3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************


IRQL_GT_ZERO_AT_SYSTEM_SERVICE (4a)
Returning to usermode from a system call at an IRQL > PASSIVE_LEVEL.
Arguments:
Arg1: 00007ffe8ffeb01a, Address of system function (system call routine)
Arg2: 0000000000000002, Current IRQL
Arg3: 0000000000000000, 0
Arg4: ffffd001adb60cc0, 0


Debugging Details:
------------------




PROCESS_NAME:  svchost.exe


BUGCHECK_STR:  RAISED_IRQL_FAULT


FAULTING_IP: 
+4240f3c09f68
00007ffe`8ffeb01a ??              ???


DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT


CURRENT_IRQL:  2


ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre


LAST_CONTROL_TRANSFER:  from fffff80176fedae9 to fffff80176fe1fa0


STACK_TEXT:  
ffffd001`adb60a88 fffff801`76fedae9 : 00000000`0000004a 00007ffe`8ffeb01a 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
ffffd001`adb60a90 fffff801`76feda06 : ffffe000`0a4373c0 000000b9`5e12dab8 00000000`00000000 000000b9`00000218 : nt!KiBugCheckDispatch+0x69
ffffd001`adb60bd0 00007ffe`8ffeb01a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceExit+0x24b
000000b9`5e12da98 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffe`8ffeb01a




STACK_COMMAND:  kb


FOLLOWUP_IP: 
nt!KiSystemServiceExit+24b
fffff801`76feda06 4883ec50        sub     rsp,50h


SYMBOL_STACK_INDEX:  2


SYMBOL_NAME:  nt!KiSystemServiceExit+24b


FOLLOWUP_NAME:  MachineOwner


MODULE_NAME: nt


IMAGE_NAME:  ntkrnlmp.exe


DEBUG_FLR_IMAGE_TIMESTAMP:  5318053f


BUCKET_ID_FUNC_OFFSET:  24b


FAILURE_BUCKET_ID:  RAISED_IRQL_FAULT_svchost.exe_nt!KiSystemServiceExit


BUCKET_ID:  RAISED_IRQL_FAULT_svchost.exe_nt!KiSystemServiceExit


ANALYSIS_SOURCE:  KM


FAILURE_ID_HASH_STRING:  km:raised_irql_fault_svchost.exe_nt!kisystemserviceexit


FAILURE_ID_HASH:  {a1a8b129-34ee-4922-e8da-a410dee6b5e4}


Followup: MachineOwner
---------
 

My Computer

System One

  • OS
    Windows 10 Pro 64-Bit & Linux Mint 18
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom built
    CPU
    AMD Phenom X4 975 3.6GHz 64-Bit
    Motherboard
    ASRock 970 Extreme3
    Memory
    Corsair Vengeance 4x2GB 1600 Mhz
    Graphics Card(s)
    MSI R9 380
    Sound Card
    Asus Xonar DG
    Monitor(s) Displays
    Dell S2340M 23" IPS
    Screen Resolution
    1920x1080
    Hard Drives
    SSD: Samsung 840 EVO 120GB

    HDD: 1TB Western Digital WD1002FAEX; 7200 RPM SATA3 64MB cache

    SSD (2): Sandisk 120GB SSD Plus

    HDD (2): WD Blue 1TB, 2017
    PSU
    Corsair CX500
    Case
    Antec 300 LED
    Cooling
    Hyper 212 EVO w/ Noctua
    Keyboard
    AZIO MGK1
    Mouse
    Logitech G700s
    Internet Speed
    2 MB
    Browser
    Firefox & Chrome
    Antivirus
    Learned decision making skills
Sorry for the delay in responding. Do you still need help with this topic?
If so, respond and I'll be notified by email.

AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center. This driver is known to cause BSOD's on some Windows systems.
NOTE: these symptoms were from the previous release of OverDrive. The new release uses the same driver name, but is dated from 4 November 2013.
Please un-install all AMD/ATI video stuff from Control Panel...Programs...Un-install a program
Then, download (but DO NOT install) a fresh copy of the ATI drivers from Global Provider of Innovative Graphics, Processors and Media Solutions | AMD (in the upper right corner of the page)
Use this procedure to install the DRIVER ONLY: ATI video cards - DRIVER ONLY installation procedure - Sysnative Forums

If the device (AODDriver or AODDriver4.01) remains a problem, open Device Manager, select the "View" item.
Then select "Show hidden devices" and scroll down to the Non-Plug and Play Drivers section.
Locate the AODDriver entry, right click on it and select "Un-install". Reboot for changes to take affect.
Click to expand...
Sometimes the driver remains and continues to cause BSOD's. If this is the case for you, post back and we'll give further instructions for safely removing it.

If overclocking, please stop. Remove the overclock and return the system to stock/standard values while we're troubleshooting. Once the system is stable again, feel free to resume the overclocking.
Click to expand...



While waiting for a reply, please try these suggestions:
1. Get ALL available Windows Updates. It may take several trips to get them all
2. Get ALL available, Windows 8.1 compatible updates from the manufacturer's website.
3. Start with these free hardware diagnostics: Hardware Diagnostics
4. If all of the hardware tests pass, then run Driver Verifier according to these instructions: Driver Verifier Settings
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
usasma said:
Sorry for the delay in responding. Do you still need help with this topic?
If so, respond and I'll be notified by email.

AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center. This driver is known to cause BSOD's on some Windows systems.
NOTE: these symptoms were from the previous release of OverDrive. The new release uses the same driver name, but is dated from 4 November 2013.
Please un-install all AMD/ATI video stuff from Control Panel...Programs...Un-install a program
Then, download (but DO NOT install) a fresh copy of the ATI drivers from Global Provider of Innovative Graphics, Processors and Media Solutions | AMD (in the upper right corner of the page)
Use this procedure to install the DRIVER ONLY: ATI video cards - DRIVER ONLY installation procedure - Sysnative Forums

If the device (AODDriver or AODDriver4.01) remains a problem, open Device Manager, select the "View" item.
Then select "Show hidden devices" and scroll down to the Non-Plug and Play Drivers section.
Locate the AODDriver entry, right click on it and select "Un-install". Reboot for changes to take affect.
Click to expand...
Sometimes the driver remains and continues to cause BSOD's. If this is the case for you, post back and we'll give further instructions for safely removing it.

If overclocking, please stop. Remove the overclock and return the system to stock/standard values while we're troubleshooting. Once the system is stable again, feel free to resume the overclocking.
Click to expand...



While waiting for a reply, please try these suggestions:
1. Get ALL available Windows Updates. It may take several trips to get them all
2. Get ALL available, Windows 8.1 compatible updates from the manufacturer's website.
3. Start with these free hardware diagnostics: Hardware Diagnostics
4. If all of the hardware tests pass, then run Driver Verifier according to these instructions: Driver Verifier Settings
Click to expand...
oddly enough, the problem fixed itself.
 

My Computer

System One

  • OS
    Windows 10 Pro 64-Bit & Linux Mint 18
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom built
    CPU
    AMD Phenom X4 975 3.6GHz 64-Bit
    Motherboard
    ASRock 970 Extreme3
    Memory
    Corsair Vengeance 4x2GB 1600 Mhz
    Graphics Card(s)
    MSI R9 380
    Sound Card
    Asus Xonar DG
    Monitor(s) Displays
    Dell S2340M 23" IPS
    Screen Resolution
    1920x1080
    Hard Drives
    SSD: Samsung 840 EVO 120GB

    HDD: 1TB Western Digital WD1002FAEX; 7200 RPM SATA3 64MB cache

    SSD (2): Sandisk 120GB SSD Plus

    HDD (2): WD Blue 1TB, 2017
    PSU
    Corsair CX500
    Case
    Antec 300 LED
    Cooling
    Hyper 212 EVO w/ Noctua
    Keyboard
    AZIO MGK1
    Mouse
    Logitech G700s
    Internet Speed
    2 MB
    Browser
    Firefox & Chrome
    Antivirus
    Learned decision making skills
Sometimes they do that. The original BSOD for XP and later would suggest that you just reboot after the first one and wait and see if there was another. And, funny thing, they often fixed themselves!

Should the problem show up again, I am subscribed to this topic and will get notified (by email) that you have replied.
Good luck!
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
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