Windows 8 and 8.1 Forums


  1. #1

    Posts : 1
    Win 8.1



    I'm running Win 8.1 on my Toshiba Laptop, upon restarting I frequently get a "DRIVER STATE POWER FAILURE" BSOD.
    I tried to disable the Bluetooth but that did not resolve the issue. I've uploaded the logs needed in the zip. Please help me out

      My System SpecsSystem Spec

  2. #2

    Posts : 2,097
    Windows 8.1 Industry Pro B-)

    Hi Boeder & Welcome to the forums ^_^,

    I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-
    1: kd> !irp ffffe001b99b28c0 1
    Irp is active with 2 stacks 2 is current (= 0xffffe001b99b29d8)
     No Mdl: No System Buffer: Thread ffffe001c1a94040:  Irp stack trace.  
    Flags = 00000000
    ThreadListEntry.Flink = ffffe001c1a94698
    ThreadListEntry.Blink = ffffe001c1a94698
    IoStatus.Status = c00000bb
    IoStatus.Information = 00000000
    RequestorMode = 00000000
    Cancel = 00
    CancelIrql = 0
    ApcEnvironment = 00
    UserIosb = ffffd0002443f730
    UserEvent = ffffd0002443f740
    Overlay.AsynchronousParameters.UserApcRoutine = 00000000
    Overlay.AsynchronousParameters.UserApcContext = 00000000
    Overlay.AllocationSize = 00000000 - 00000000
    CancelRoutine = 00000000   
    UserBuffer = 00000000
    &Tail.Overlay.DeviceQueueEntry = ffffe001b99b2938
    Tail.Overlay.Thread = ffffe001c1a94040
    Tail.Overlay.AuxiliaryBuffer = 00000000
    Tail.Overlay.ListEntry.Flink = 00000000
    Tail.Overlay.ListEntry.Blink = 00000000
    Tail.Overlay.CurrentStackLocation = ffffe001b99b29d8
    Tail.Overlay.OriginalFileObject = 00000000
    Tail.Apc = 00000000
    Tail.CompletionKey = 00000000
         cmd  flg cl Device   File     Completion-Context
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
       Args: 00000000 00000000 00000000 00000000
    >[ 1b, 2]   0  0 ffffe001c319a050 00000000 00000000-00000000    
           Unable to load image \SystemRoot\system32\DRIVERS\vpnva64-6.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for vpnva64-6.sys
    *** ERROR: Module load completed but symbols could not be loaded for vpnva64-6.sys
       Args: 00000000 00000000 00000000 00000000
    So, the driver named "vpnva64-6.sys" is causing the problem. Let's check the date of this driver -
    1: kd> lmvm vpn*
    start             end                 module name
    fffff800`1005d000 fffff800`1006d000   vpnva64_6 T (no symbols)           
        Loaded symbol image file: vpnva64-6.sys
        Image path: \SystemRoot\system32\DRIVERS\vpnva64-6.sys
        Image name: vpnva64-6.sys
        Timestamp:        Fri Nov 30 22:06:10 2012 (50B8E07A)
        CheckSum:         00019ACE
        ImageSize:        00010000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Hmm, old enough for Windows 8.1. Most of the Networking drivers went obsolete when the Windows 8.1 was launched.
    This driver is related to your Cisco AnyConnect Secure Mobility Client. I would suggest you to find an updated software and if no update is present then kindly remove this software and see if you are still getting the BSOD's or not.

    If you are still facing problems after this, kindly follow this advice by usasma (Thanks!)

    - the presence of sptd.sys implies that DaemonTools is present. And DaemonTools has been causing BSOD's since the early Vista days. So kindly remove Daemon Tools.

    - Truecrypt needs removing - the app is vulnerable, and this may contribute to attacks on the system from the outside. As these BSOD's seem to have networking issues at the core, this is a concern.

    - the outdated tap0901.sys driver has been showing up more and more in different memory dumps across EightForums. As such I suspect that this driver has recently become incompatible w/8.1 and I always suggest that they update it to the latest, Windows 8.1 compatible version.

    - finally, the Kaspersky can be causing problems due to corruptions (this is based on my past experiences with Internet Security apps, not because of anything that I saw in the dumps). The easiest way to solve this is to uninstall Kaspersky and then reinstall a fresh copy from the Kaspersky website. Why? It'll take us longer to troubleshoot and rule out Kaspersky than it will to uninstall/reinstall/update it. I'd do this last (after updating/removing everything else).
    Let me know how it goes ^_^
    Last edited by blueelvis; 27 Oct 2014 at 20:31. Reason: Added More Information
      My System SpecsSystem Spec


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