BSOD while playing games

chee006

New Member
Messages
26
I have experienced BSOD while trying to play games like titanfall and CoH 2, the game keeps crashing and tells me there is not enough memory, Google chrome will also crash with the game sometimes.

View attachment 52993
 

My Computer

System One

  • OS
    8.1
You have a Realtek RTL8192CU Wireless LAN 802.11n USB 2.0 Network Adapter:
I do not recommend using wireless USB network devices. Especially in Win8/8.1 systems.
These wireless USB devices have many issues with Win7 and later - using Vista drivers with them is almost sure to cause a BSOD.
Should you want to keep using these devices, be sure to have Win8/8.1 drivers - DO NOT use Vista drivers!!!
An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.

Lot's of Windows Updates failures in the WER section of the MSINFO32 report. If the problems continue, please post over in the Windows Updates & Activation - Windows 8 Forums for further expert assistance with this issue.

Please uninstall the Western Digital software. It's driver (wdcsam64.sys) dates from 2008 and is a known cause of BSOD's in some Windows systems.

Please uninstall the Virtual Remote Video driver (vrvd5.sys) from RSupport. It dates from 2009 and is likely not compatible with Win8.1

Please note the drivers below that date from before the release of Windows 8.1 (17 Oct 2013) - check to see that each and every one is compatible w/Windows 8.1 (at the manufacturer's website). If not, you must either remove the device and it's software - or locate a Windows 8.1 compatible update on the web. Removing some drivers may make the system unstable - so if you're unable to find updates, post back for info on the one's that can/cannot be safely removed.

The drivers that are [DEL]struckout[/DEL] don't have updates available (AFAIK).
DO NOT delete them, just leave them be.

If all of this doesn't stop the BSOD's, please run these free hardware diagnostics: Hardware Diagnostics. Let us know the results and we can move on from there.



Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Sat Oct 25 09:22:05.689 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\102514-4343-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].17238.amd64fre.winblue_gdr.140723-2018
System Uptime:[B]0 days 0:25:05.359[/B]
*** ERROR: Module load completed but symbols could not be loaded for cdd.dll
Probably caused by :[B]cdd.dll ( cdd+9c20 )[/B]
BugCheck [B]3B, {c0000005, fffff8014b108ade, ffffd0002123cb10, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8014b108ade, Address of the instruction which caused the bugcheck
Arg3: ffffd0002123cb10, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  WerFault.exe
FAILURE_BUCKET_ID: [B]0x3B_cdd+9c20[/B]
CPUID:        "Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: [B]3410[/B]
  BIOS Version                  1402
  BIOS Release Date             03/21/2014
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Oct 23 21:35:09.551 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\102414-5609-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].17238.amd64fre.winblue_gdr.140723-2018
System Uptime:[B]0 days 10:35:46.221[/B]
*** ERROR: Module load completed but symbols could not be loaded for cdd.dll
Probably caused by :[B]cdd.dll ( cdd+8bdb )[/B]
BugCheck [B]50, {fffff90140124b08, 0, fffff960008fbbdb, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000050]PAGE_FAULT_IN_NONPAGED_AREA (50)[/url]
Arguments: 
Arg1: fffff90140124b08, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff960008fbbdb, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000000, (reserved)
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  RelicCoH2.exe
FAILURE_BUCKET_ID: [B]AV_cdd+8bdb[/B]
CPUID:        "Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: [B]3410[/B]
  BIOS Version                  1402
  BIOS Release Date             03/21/2014
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Oct  3 21:55:54.078 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\100414-4250-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].17238.amd64fre.winblue_gdr.140723-2018
System Uptime:[B]0 days 1:37:21.747[/B]
Probably caused by :[B]GenuineIntel[/B]
BugCheck [B]124, {0, ffffe000d0e4b028, be000000, 800400}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000124]WHEA_UNCORRECTABLE_ERROR (124)[/url]
Arguments: 
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffffe000d0e4b028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000be000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000800400, Low order 32-bits of the MCi_STATUS value.
BUGCHECK_STR:  0x124_GenuineIntel
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x124_GenuineIntel_PROCESSOR_MAE[/B]
CPUID:        "Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: [B]3410[/B]
  BIOS Version                  1402
  BIOS Release Date             03/21/2014
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Sat Oct 25 09:22:05.689 2014 (UTC - 4:00)**************************
[COLOR=RED][B]wdcsam64.sys         Wed Apr 16 04:39:08 2008 (4805BB2C)[/B][/COLOR]
[COLOR=RED][B]vrvd5.sys            Mon Sep  7 14:41:24 2009 (4AA553D4)[/B][/COLOR]
[DEL]GEARAspiWDM.sys      Thu May  3 15:56:17 2012 (4FA2E2E1)
[/DEL]HECIx64.sys          Mon Jul  2 18:14:58 2012 (4FF21D62)
lvbflt64.sys         Mon Oct 22 22:10:38 2012 (5085FC9E)
lvrs64.sys           Mon Oct 22 22:11:24 2012 (5085FCCC)
lvuvc64.sys          Mon Oct 22 22:12:08 2012 (5085FCF8)
Rt630x64.sys         Fri May 10 05:59:08 2013 (518CC4EC)
rtwlanu.sys          Wed Jul 10 10:48:31 2013 (51DD743F)
eamonm.sys           Thu Aug 15 10:53:50 2013 (520CEB7E)
ehdrv.sys            Thu Aug 15 10:54:11 2013 (520CEB93)
epfwwfpr.sys         Thu Aug 15 10:55:17 2013 (520CEBD5)
edevmon.sys          Mon Aug 19 09:00:54 2013 (52121706)
[DEL]intelppm.sys         Thu Aug 22 04:46:35 2013 (5215CFEB)
dump_storahci.sys    Thu Aug 22 07:40:39 2013 (5215F8B7)
[/DEL]


idmwfp.sys           Sun Jun  8 18:40:54 2014 (5394E676)
nvhda64v.sys         Mon Jul 21 10:17:53 2014 (53CD2111)
nvvad64v.sys         Thu Sep  4 13:10:48 2014 (54089D18)
NvStreamKms.sys      Thu Oct  2 21:39:09 2014 (542DFE3D)
nvlddmkm.sys         Thu Oct 16 08:31:28 2014 (543FBAA0)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Oct 23 21:35:09.551 2014 (UTC - 4:00)**************************
nvhda64v.sys         Thu Nov 28 08:38:09 2013 (52974741)
nvvad64v.sys         Fri Mar 28 09:32:06 2014 (533579D6)
nvlddmkm.sys         Wed Jul  2 13:42:02 2014 (53B4446A)
NvStreamKms.sys      Fri Jul 25 07:35:56 2014 (53D2411C)
[/font]
http://www.carrona.org/drivers/driver.php?id=wdcsam64.sys
vrvd5.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=lvbflt64.sys
http://www.carrona.org/drivers/driver.php?id=lvrs64.sys
http://www.carrona.org/drivers/driver.php?id=lvuvc64.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=rtwlanu.sys
http://www.carrona.org/drivers/driver.php?id=eamonm.sys
http://www.carrona.org/drivers/driver.php?id=ehdrv.sys
http://www.carrona.org/drivers/driver.php?id=epfwwfpr.sys
http://www.carrona.org/drivers/driver.php?id=edevmon.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
http://www.carrona.org/drivers/driver.php?id=idmwfp.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Go to the Start Screen and type in Control Panel - double click on that
Open up Programs and Features, down towards the bottom of the list should be the Western Digital entry.
Right click on it and select "Uninstall"

On the off chance that the driver remains, open up Device Manager and search through it for any Western Digital entries.
When you find them, right click on them and select "Uninstall"
If there is a checkbox to remove the driver files, select it first, then click on OK to remove the drivers


The other driver in red is a Virtual Remote Video Driver from RSupport. It is outdated and needs to be removed also.
If you need the functionality that the driver offers, then you'll have to find an updated driver that is compatible w/Win8/8.1

Here's a link to more info on the driver: http://www.rsupport.com/upload/download/VRVD5.0-en-US.pdf
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Back
Top