Random Crashes

[ecol]

Hi,

My computer has recently been randomly crashing (last 2 days). It could happen when I'm just browsing the web or playing games. It doesn't seem to matter if it's under load or not. Sometimes my computer stays on for 8 hours, sometimes 2 or under 1.

I used "DM Log Collector": View attachment 52643

EDIT: I don't get a BSOD, my monitor just goes black and my computer restarts.

EDIT2: Checked Event Viewer and found this error:

Event Type: Critical
Event ID: 41
Source: Kernel-Power
Log: System
Keywords: 0x8000000000000002

This one has happened 8 times in 24 hours

 

[blueelvis]

Hi Ecol & Welcome to the forums ^_^,

I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-

**************************Sat Oct  4 07:36:00.434 2014 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\100414-9437-01.dmp]
 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
 
Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
 
System Uptime: 2 days 8:59:54.091
 
*** WARNING: Unable to verify timestamp for ffusb2audio.sys
 
*** ERROR: Module load completed but symbols could not be loaded for ffusb2audio.sys
 
[B][U]Probably caused by : ffusb2audio.sys ( ffusb2audio+3f56 )
[/U][/B] 
BugCheck 1000007E, {ffffffffc0000005, fffff8007f25f0ff, ffffd000250fa868, ffffd000250fa070}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x1000007E]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/url]
 
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8007f25f0ff, The address that the exception occurred at
Arg3: ffffd000250fa868, Exception Record Address
Arg4: ffffd000250fa070, Context Record Address
PROCESS_NAME:  System
 
BUGCHECK_STR:  AV
 
FAILURE_BUCKET_ID:  AV_ffusb2audio+3f56
 
CPUID:        "Intel(R) Core(TM) i7 CPU         950  @ 3.07GHz"
 
MaxSpeed:     3070
 
CurrentSpeed: 4009
 
 
[U][B]Processor may be overclocked!
Expected Frequency:   3070
Actual Frequency:     4009
Overclock Ratio:      1.30586
[/B][/U] 
  BIOS Version                  0303   
 
[B][U]  BIOS Release Date             05/25/2010
[/U][/B] 
  Manufacturer                  System manufacturer
 
  Product Name                  System Product Name
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

This BSOD was caused by your Focuswrite USB Audio Device. I would suggest you to find an updated set of drivers for this one or if the problems still occur, kindly remove it till the time we are troubleshooting your system.

Also, it appears that you are overclocking your system which justifies the Event 41 which is related to Kernel Power. I would suggest you to immediately reset your BIOS settings to STOCK settings to clear the Overclock.

Also, kindly see if there is any BIOS Update for your system. Do note that updating BIOS can be a very unforgiving task as even a minute mistake of failing to flash the BIOS properly would result in your motherboard being bricked or permanently damaged.

Let me know how it goes ^_^