- Messages
- 86
Hello, i'm using a new Windows 8.1 Home Premium Acer Desktop. I got it a few weeks ago, and about every week I have another BSOD. I'm getting tired of constantly loosing work because of this. I just had another one about 10 minutes ago. All of the BSOD say "IRQL_NOT_LESS_OR_EQUAL". I used a tool called Blue Screen View and I have posted what it said about the BSOD below.
[h=3]Crash List[/h]
[h=4]Created by using BlueScreenView[/h]
I'd appreciate any help with solving my issue. Other info below:
Programs I use on computer:
Windows Defender
MalwareBytes Pro
CCleaner
Driver Booster
Those are some programs you may need to know about.
Also, I cannot run a chkdsk /f on my computer. When it reboots to run the chkdsk, it gets stuck at the same point every time. I have tried sfc /scannow, and DISM. It fixes errors, then I try to run chkdsk again and it still gets stuck. Maybe the two problems are related.
[h=3]Crash List[/h]
[h=4]Created by using BlueScreenView[/h]
Dump File | 101514-10656-01.dmp |
Crash Time | 10/15/2014 9:39:06 AM |
Bug Check String | IRQL_NOT_LESS_OR_EQUAL |
Bug Check Code | 0x0000000a |
Parameter 1 | ffffc000`daaea868 |
Parameter 2 | 00000000`00000002 |
Parameter 3 | 00000000`00000001 |
Parameter 4 | fffff803`472e9167 |
Caused By Driver | ntoskrnl.exe |
Caused By Address | ntoskrnl.exe+14f1a0 |
File Description | NT Kernel & System |
Product Name | Microsoft® Windows® Operating System |
Company | Microsoft Corporation |
File Version | 6.3.9600.17328 (winblue_r3.140827-1500) |
Processor | x64 |
Crash Address | ntoskrnl.exe+14f1a0 |
Stack Address 1 | |
Stack Address 2 | |
Stack Address 3 | |
Computer Name | |
Full Path | C:\Windows\Minidump\101514-10656-01.dmp |
Processors Count | 4 |
Major Version | 15 |
Minor Version | 9600 |
Dump File Size | 285,008 |
Dump File Time | 10/15/2014 9:39:42 AM |
I'd appreciate any help with solving my issue. Other info below:
Programs I use on computer:
Windows Defender
MalwareBytes Pro
CCleaner
Driver Booster
Those are some programs you may need to know about.
Also, I cannot run a chkdsk /f on my computer. When it reboots to run the chkdsk, it gets stuck at the same point every time. I have tried sfc /scannow, and DISM. It fixes errors, then I try to run chkdsk again and it still gets stuck. Maybe the two problems are related.
My Computer
System One
-
- OS
- Windows 8 Home Premium
- Computer type
- PC/Desktop