Windows 8 and 8.1 Forums

BSOD after update from Windows 8.0 to 8.1

  1. #1

    Posts : 2
    Windows 8.1

    BSOD after update from Windows 8.0 to 8.1

    Any help would be greatly appreciated.

    Kind regards

      My System SpecsSystem Spec

  2. #2

    Posts : 2,097
    Windows 8.1 Industry Pro B-)

    Hi Dylin & Welcome to the forums ^_^,

    I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-
    1: kd> k
    Child-SP          RetAddr           Call Site
    ffffd000`43fd3f98 fffff803`7dc04be2 nt!KeBugCheckEx
    ffffd000`43fd3fa0 fffff803`7dad4869 nt! ?? ::FNODOBFM::`string'+0x1ca32
    ffffd000`43fd4040 fffff803`7dbe1f2f nt!MmAccessFault+0x7a9
    ffffd000`43fd4180 fffff801`b1891d11 nt!KiPageFault+0x12f
    ffffd000`43fd4310 00000000`00000000 xchalx64+0x11d11
    As we can see from the analysis, the "xchalx64.sys" is causing the problems. It is related to your VixS XCODE AvStream. Let's check the driver date of this driver -
    1: kd> lmvm xchalx64
    start             end                 module name
    fffff801`b1880000 fffff801`b1df4000   xchalx64 T (no symbols)           
        Loaded symbol image file: xchalx64.sys
        Image path: \SystemRoot\system32\DRIVERS\xchalx64.sys
        Image name: xchalx64.sys
        Timestamp:        Sat Sep 08 00:11:01 2007 (46E19B3D)
        CheckSum:         00577032
        ImageSize:        00574000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    As we can see from the time stamp, it is extremely old to work with Windows 8.1 . I would suggest you to find an updated driver for this one or remove the software.

    Let me know how it goes ^_^
      My System SpecsSystem Spec

  3. #3

    Posts : 2
    Windows 8.1

    Removal of the driver has resolved my problem. Many thanks for your assistance!
      My System SpecsSystem Spec

BSOD after update from Windows 8.0 to 8.1

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