BSOD when playing crossfire

denaxe1 · Oct 1, 2014

when i play crossfire my pc shuts down randomly
what can i do?

usasma · Oct 5, 2014

Sorry for the delay in responding. There just aren't that many people who do BSOD analysis, so at times we get a bit overwhelmed!

These devices are disabled. Is this deliberate? If so, why?

Intel(R) Display Audio HDAUDIO\FUNC_01&VEN_8086&DEV_2807&SUBSYS_80860101&REV_1000\4&3AB4E5A4&0&0001 This device is disabled.

NVIDIA Virtual Audio Device (Wave Extensible) (WDM) ROOT\UNNAMED_DEVICE\0000 This device is disabled.

Please uninstall Razer Game Booster. It is known to cause BSOD's on some Windows systems.

The memory dumps blame X6va027. I'm having difficult identifying it. Can you search your system for it and see what you find?
It's located here: C:\WINDOWS\SysWOW64\Drivers\X6va027
Also, if you could right click on it and select Properties, then select Details and see if that reveals anything about where this driver comes from.

I'm trying to install the game on my VM - but am having problems and am late for work.
Will reply back soon .....

Analysis:
The following is for informational purposes only.

Code:

[font=lucida console]**************************Wed Oct  1 13:45:47.366 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\100114-46625-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17085.amd64fre.winblue_gdr.140330-1035
System Uptime:[B]0 days 5:24:20.190[/B]
*** WARNING: Unable to verify timestamp for X6va027
*** ERROR: Module load completed but symbols could not be loaded for X6va027
Probably caused by :[B]X6va027 ( X6va027+27de )[/B]
BugCheck [B]3B, {c0000005, fffff80091beb7de, ffffd00022f826f0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80091beb7de, Address of the instruction which caused the bugcheck
Arg3: ffffd00022f826f0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  crossfire.exe
FAILURE_BUCKET_ID: [B]0x3B_X6va027+27de[/B]
CPUID:        "Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz"
MaxSpeed:     1800
CurrentSpeed: [B]2394[/B]
 
Processor may be overclocked!
Expected Frequency:   1800
Actual Frequency:     2394
Overclock Ratio:      [color=red]1.33[/color]
 
  BIOS Version                  X550LC.402
  BIOS Release Date             11/19/2013
  Manufacturer                  ASUSTeK COMPUTER INC.
  Product Name                  X550LC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Sep 30 15:36:16.483 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\093014-45609-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17085.amd64fre.winblue_gdr.140330-1035
System Uptime:[B]0 days 4:50:33.308[/B]
*** WARNING: Unable to verify timestamp for X6va027
*** ERROR: Module load completed but symbols could not be loaded for X6va027
Probably caused by :[B]X6va027 ( X6va027+27de )[/B]
BugCheck [B]3B, {c0000005, fffff80128ff77de, ffffd00037cdc6f0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80128ff77de, Address of the instruction which caused the bugcheck
Arg3: ffffd00037cdc6f0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  crossfire.exe
FAILURE_BUCKET_ID: [B]0x3B_X6va027+27de[/B]
CPUID:        "Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz"
MaxSpeed:     1800
CurrentSpeed: [B]2394[/B]
 
Processor may be overclocked!
Expected Frequency:   1800
Actual Frequency:     2394
Overclock Ratio:      [color=red]1.33[/color]
 
  BIOS Version                  X550LC.402
  BIOS Release Date             11/19/2013
  Manufacturer                  ASUSTeK COMPUTER INC.
  Product Name                  X550LC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Sep 29 15:34:11.352 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\092914-41562-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17085.amd64fre.winblue_gdr.140330-1035
System Uptime:[B]0 days 4:47:35.177[/B]
*** WARNING: Unable to verify timestamp for X6va027
*** ERROR: Module load completed but symbols could not be loaded for X6va027
Probably caused by :[B]X6va027 ( X6va027+27de )[/B]
BugCheck [B]3B, {c0000005, fffff8017ba517de, ffffd0003abcc6f0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8017ba517de, Address of the instruction which caused the bugcheck
Arg3: ffffd0003abcc6f0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  crossfire.exe
FAILURE_BUCKET_ID: [B]0x3B_X6va027+27de[/B]
CPUID:        "Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz"
MaxSpeed:     1800
CurrentSpeed: [B]2394[/B]
 
Processor may be overclocked!
Expected Frequency:   1800
Actual Frequency:     2394
Overclock Ratio:      [color=red]1.33[/color]
 
  BIOS Version                  X550LC.402
  BIOS Release Date             11/19/2013
  Manufacturer                  ASUSTeK COMPUTER INC.
  Product Name                  X550LC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Sep 28 13:20:06.385 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\092814-39390-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17085.amd64fre.winblue_gdr.140330-1035
System Uptime:[B]0 days 5:48:07.209[/B]
*** WARNING: Unable to verify timestamp for X6va027
*** ERROR: Module load completed but symbols could not be loaded for X6va027
Probably caused by :[B]X6va027 ( X6va027+27de )[/B]
BugCheck [B]3B, {c0000005, fffff80071e287de, ffffd00038acc6f0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80071e287de, Address of the instruction which caused the bugcheck
Arg3: ffffd00038acc6f0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  crossfire.exe
FAILURE_BUCKET_ID: [B]0x3B_X6va027+27de[/B]
CPUID:        "Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz"
MaxSpeed:     1800
CurrentSpeed: [B]2394[/B]
 
Processor may be overclocked!
Expected Frequency:   1800
Actual Frequency:     2394
Overclock Ratio:      [color=red]1.33[/color]
 
  BIOS Version                  X550LC.402
  BIOS Release Date             11/19/2013
  Manufacturer                  ASUSTeK COMPUTER INC.
  Product Name                  X550LC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Sep 28 07:31:34.464 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\092814-33484-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17085.amd64fre.winblue_gdr.140330-1035
System Uptime:[B]0 days 1:35:57.288[/B]
*** WARNING: Unable to verify timestamp for X6va027
*** ERROR: Module load completed but symbols could not be loaded for X6va027
Probably caused by :[B]X6va027 ( X6va027+27de )[/B]
BugCheck [B]3B, {c0000005, fffff801a3e5c7de, ffffd000350f86f0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff801a3e5c7de, Address of the instruction which caused the bugcheck
Arg3: ffffd000350f86f0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  crossfire.exe
FAILURE_BUCKET_ID: [B]0x3B_X6va027+27de[/B]
CPUID:        "Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz"
MaxSpeed:     1800
CurrentSpeed: [B]2394[/B]
 
Processor may be overclocked!
Expected Frequency:   1800
Actual Frequency:     2394
Overclock Ratio:      [color=red]1.33[/color]
 
  BIOS Version                  X550LC.402
  BIOS Release Date             11/19/2013
  Manufacturer                  ASUSTeK COMPUTER INC.
  Product Name                  X550LC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Sep 27 16:34:17.564 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\092714-23390-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17085.amd64fre.winblue_gdr.140330-1035
System Uptime:[B]0 days 1:24:20.388[/B]
*** WARNING: Unable to verify timestamp for X6va027
*** ERROR: Module load completed but symbols could not be loaded for X6va027
Probably caused by :[B]X6va027 ( X6va027+27de )[/B]
BugCheck [B]3B, {c0000005, fffff801fb6027de, ffffd00021fcd6f0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff801fb6027de, Address of the instruction which caused the bugcheck
Arg3: ffffd00021fcd6f0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  crossfire.exe
FAILURE_BUCKET_ID: [B]0x3B_X6va027+27de[/B]
CPUID:        "Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz"
MaxSpeed:     1800
CurrentSpeed: [B]2394[/B]
 
Processor may be overclocked!
Expected Frequency:   1800
Actual Frequency:     2394
Overclock Ratio:      [color=red]1.33[/color]
 
  BIOS Version                  X550LC.402
  BIOS Release Date             11/19/2013
  Manufacturer                  ASUSTeK COMPUTER INC.
  Product Name                  X550LC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Sep 27 15:09:20.939 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\092714-36656-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17085.amd64fre.winblue_gdr.140330-1035
System Uptime:[B]0 days 9:34:00.761[/B]
*** WARNING: Unable to verify timestamp for X6va027
*** ERROR: Module load completed but symbols could not be loaded for X6va027
Probably caused by :[B]X6va027 ( X6va027+27de )[/B]
BugCheck [B]3B, {c0000005, fffff8008adb77de, ffffd0003d9ec6f0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8008adb77de, Address of the instruction which caused the bugcheck
Arg3: ffffd0003d9ec6f0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  crossfire.exe
FAILURE_BUCKET_ID: [B]0x3B_X6va027+27de[/B]
CPUID:        "Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz"
MaxSpeed:     1800
CurrentSpeed: [B]2394[/B]
 
Processor may be overclocked!
Expected Frequency:   1800
Actual Frequency:     2394
Overclock Ratio:      [color=red]1.33[/color]
 
  BIOS Version                  X550LC.402
  BIOS Release Date             11/19/2013
  Manufacturer                  ASUSTeK COMPUTER INC.
  Product Name                  X550LC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Sep 27 05:34:54.716 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\092714-44468-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17085.amd64fre.winblue_gdr.140330-1035
System Uptime:[B]0 days 0:44:20.540[/B]
*** WARNING: Unable to verify timestamp for X6va027
*** ERROR: Module load completed but symbols could not be loaded for X6va027
Probably caused by :[B]X6va027 ( X6va027+27de )[/B]
BugCheck [B]3B, {c0000005, fffff8002b0127de, ffffd000254ea6f0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8002b0127de, Address of the instruction which caused the bugcheck
Arg3: ffffd000254ea6f0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  crossfire.exe
FAILURE_BUCKET_ID: [B]0x3B_X6va027+27de[/B]
CPUID:        "Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz"
MaxSpeed:     1800
CurrentSpeed: [B]2394[/B]
 
Processor may be overclocked!
Expected Frequency:   1800
Actual Frequency:     2394
Overclock Ratio:      [color=red]1.33[/color]
 
  BIOS Version                  X550LC.402
  BIOS Release Date             11/19/2013
  Manufacturer                  ASUSTeK COMPUTER INC.
  Product Name                  X550LC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

[font=lucida console]**************************Wed Oct  1 13:45:47.366 2014 (UTC - 4:00)**************************
[COLOR=RED][B]ASMMAP64.sys                Thu Jul  2 05:13:26 2009 (4A4C7A36)[/B][/COLOR]
[COLOR=RED][B]atkwmiacpi64.sys            Tue Sep  6 21:44:52 2011 (4E66CC94)[/B][/COLOR]
[COLOR=RED][B]AiCharger.sys               Thu Sep 22 22:04:40 2011 (4E7BE938)[/B][/COLOR]
TurboB.sys                  Wed May 30 16:10:44 2012 (4FC67EC4)
AsHIDSwitch64.sys           Wed May 30 22:38:32 2012 (4FC6D9A8)
kbfiltr.sys                 Wed Aug  1 23:22:22 2012 (5019F26E)
athw8x.sys                  Thu Jan 17 04:15:39 2013 (50F7C13B)
RtsPer.sys                  Fri Mar  8 04:07:42 2013 (5139AA5E)
DptfDevPch.sys              Mon Apr  8 19:25:04 2013 (516351D0)
DptfDevProc.sys             Mon Apr  8 19:25:10 2013 (516351D6)
DptfManager.sys             Mon Apr  8 19:25:21 2013 (516351E1)
iaStorA.sys                 Mon Apr 22 15:38:05 2013 (5175919D)
dump_iaStorA.sys            Mon Apr 22 15:38:05 2013 (5175919D)
TeeDriverx64.sys            Tue Apr 23 13:36:39 2013 (5176C6A7)
AsusTP.sys                  Thu May  9 05:23:42 2013 (518B6B1E)
RTKVHD64.sys                Tue Jun  4 09:33:09 2013 (51ADEC95)
Rt630x64.sys                Fri Jun 14 04:13:30 2013 (51BAD0AA)
iwdbus.sys                  Wed Jul 24 21:06:12 2013 (51F07A04)
intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
igdkmd64.sys                Mon Sep 16 20:08:54 2013 (52379D96)
avgrkx64.sys                Tue Jun 17 10:06:04 2014 (53A04B4C)
avgidsha.sys                Tue Jun 17 10:06:20 2014 (53A04B5C)
avgloga.sys                 Tue Jun 17 10:06:42 2014 (53A04B72)
avgldx64.sys                Tue Jun 17 10:21:28 2014 (53A04EE8)
avgdiska.sys                Mon Jun 30 06:42:59 2014 (53B13F33)
avgwfpa.sys                 Mon Jun 30 06:43:11 2014 (53B13F3F)
avgidsdrivera.sys           Mon Jul 21 15:03:08 2014 (53CD63EC)
avgmfx64.sys                Wed Aug  6 04:49:59 2014 (53E1EC37)
X6va027                     Thu Sep  4 02:15:01 2014 (54080365)
Hamdrv.sys                  Thu Sep  4 05:44:21 2014 (54083475)
NvStreamKms.sys             Sat Sep  6 00:37:11 2014 (540A8F77)
nvlddmkm.sys                Sat Sep 13 15:59:50 2014 (5414A236)
nvpciflt.sys                Sat Sep 13 16:02:34 2014 (5414A2DA)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Sep 29 15:34:11.352 2014 (UTC - 4:00)**************************
nvvad64v.sys                Thu Sep  4 13:10:48 2014 (54089D18)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Sep 28 13:20:06.385 2014 (UTC - 4:00)**************************
IntcDAud.sys                Fri Jan 11 08:55:16 2013 (50F019C4)
[/font]

BSOD when playing crossfire

denaxe1

New Member

My Computer

System One

usasma

Mr. Cranky Pants

My Computer

System One