Solved BSOD being caused by on-board NIC?

G

goldenegg

New Member
Messages
5
I need a little help and hope someone here can lend a hand.

I'm having very regular BSOD on my system, which appear to be due to the ethernet card on the motherboard. I think this because at the same time the BSOD occurs, , there is a event log entry from e1dexpress saying a network link has been established. I'm not establishing a connection at the time of the crash. When it occurs is completely random. Sometimes this happens within minutes of starting the computer. Other times it can be hours.

I've tried using the drivers which come with Win 8.1, the drivers from the Gigabyte website (I have the GA-Z97X-UD3H motherboard) and the latest drivers directly from Intel. Regardless which driver I use, the BSOD continues to occur. It also doesn't seem to be specific to a certain BIOS update.

I've attached a ZIP file with 3 minidumps. Can someone please take a look to see if it appears to actually be the NIC that's causing me trouble? Also, I'd gladly accept any advice anyone might have regarding how I might resolve this.

Huge thanks in advance to anyone who offers assistance!

EDIT:

I've now added the output from the SF Debug Tool.
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1
Have you updated the UEFI/BIOS on your Gigabyte motherboard? I have seen issues recently with even versions from 2014 being outdated - and the update has fixed the BSOD problems.

This device is disabled. Is this deliberate? If so, why?
Oculus Positonal Tracker USB\VID_2833&PID_0201&MI_00\6&1102C499&0&0000 This device is disabled.
Click to expand...
If not needed, I'd suggest uninstalling the software for this device and physically removing it from the system (if it's a physical device). If it is needed, then please enable it and ensure the software is updated to the latest, Win8.1 compatible version. Then feel free to disable it again (once it's updated).

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
Alternate link: Disk-Tools.com
Manual procedure here: Registry and SPTD problems | DAEMON Pro Help
Click to expand...

Out of 13 memory dumps there were 10 different BSOD error codes. The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things:
- borked (broken) hardware (several different procedures used to isolate the problem device)
- BIOS issues (check for updates at the motherboard manufacturer's website)
- overclocking/overheating - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
- missing Windows Updates
- compatibility issues (3rd party hardware/drivers), older systems, or even pirated systems
- low-level driver problems
- or even malware (scanned for when we ask for hardware diagnostics from Initial Hardware Diagnostics or Hardware Diagnostics ).

You can get a head start on the hardware diagnostics if you'd like - they are located here: Hardware Diagnostics

Please uninstall the Western Digital software from the system. The wdcsam64.sys driver dates from 2008 and is a known BSOD cause on some Windows systems.

Please uninstall Gigabyte Easy Saver (gdrv.sys) and, if installed, Gigabyte EasyTune - they are known to cause BSOD's on some Windows systems.

Please uninstall your XBox USB wireless controller (xusb21.sys ) This driver is known to cause BSOD's on some Windows systems. FYI - there are no updates for this driver, so if it is to blame your only "fix" will be to remove the device from your system.

Uninstall CPUID GPU-Z as it's drivers date from 2010 (GPUZ.sys)

Your Acronis drivers (afcdp.sys) date from 2011, so there's a strong possibility that that program may not be compatible w/Win8.1. Please check at the Acronis site to see if it is.

If all of this doesn't fix it (and if you pass all of the hardware diagnostics), then please run Driver Verifier according to these directions: Driver Verifier Settings

Analysis:
The following is for informational purposes only.
Code: 
[font=lucida console]**************************Wed Sep 24 22:20:27.378 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\092414-4390-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].17238.amd64fre.winblue_gdr.140723-2018
System Uptime:[B]0 days 0:10:22.151[/B]
Probably caused by :[B]WdFilter.sys ( WdFilter!DllInitialize+15efa )[/B]
BugCheck [B]19, {20, ffffc000f3b8e710, ffffc000f3b8e710, 5000271}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000019]BAD_POOL_HEADER (19)[/url]
Arguments: 
Arg1: 0000000000000020, a pool block header size is corrupt.
Arg2: ffffc000f3b8e710, The pool entry we were looking for within the page.
Arg3: ffffc000f3b8e710, The next pool entry.
Arg4: 0000000005000271, (reserved)
BUGCHECK_STR:  0x19_20
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID: [B]0x19_20_WdFilter!DllInitialize[/B]
CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3500[/B]
  BIOS Version                  F7
  BIOS Release Date             06/17/2014
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z97X-UD3H
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Sep 24 22:09:41.210 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\092414-5515-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].17238.amd64fre.winblue_gdr.140723-2018
System Uptime:[B]0 days 21:04:11.586[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+10837 )[/B]
BugCheck [B]1A, {41287, 20000005b, 0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001A]MEMORY_MANAGEMENT (1a)[/url]
Arguments: 
Arg1: 0000000000041287, An illegal page fault occurred while holding working set synchronization.
    Parameter 2 contains the referenced virtual address.
Arg2: 000000020000005b
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR:  0x1a_41287
PROCESS_NAME:  nvstreamsvc.ex
FAILURE_BUCKET_ID: [B]0x1a_41287_nt!_??_::FNODOBFM::_string_[/B]
CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3500[/B]
  BIOS Version                  F7
  BIOS Release Date             06/17/2014
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z97X-UD3H
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Sep 23 22:24:51.948 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\092314-4921-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].17238.amd64fre.winblue_gdr.140723-2018
System Uptime:[B]0 days 0:26:27.716[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!KiPageFault+23a )[/B]
BugCheck [B]D1, {fffff8033b084b36, 2, 8, fffff8033b084b36}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000D1]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/url]
Arguments: 
Arg1: fffff8033b084b36, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000008, value 0 = read operation, 1 = write operation
Arg4: fffff8033b084b36, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  conhost.exe
FAILURE_BUCKET_ID: [B]AV_CODE_AV_BAD_IP_nt!KiPageFault[/B]
CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3500[/B]
  BIOS Version                  F7
  BIOS Release Date             06/17/2014
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z97X-UD3H
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Sep 22 22:49:39.339 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\092214-5109-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].17238.amd64fre.winblue_gdr.140723-2018
System Uptime:[B]6 days 8:37:47.985[/B]
Probably caused by :[B]fileinfo.sys ( fileinfo!FIStreamLogForNL+1f9 )[/B]
BugCheck [B]F5, {68, ffffc00190a338f0, ffffc00190a33940, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000F5]FLTMGR_FILE_SYSTEM (f5)[/url]
Arguments: 
Arg1: 0000000000000068, The reason for the failure
Arg2: ffffc00190a338f0
Arg3: ffffc00190a33940
Arg4: 0000000000000000
BUGCHECK_STR:  0xF5
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID: [B]0xF5_fileinfo!FIStreamLogForNL[/B]
CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3500[/B]
  BIOS Version                  F7
  BIOS Release Date             06/17/2014
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z97X-UD3H
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Sep 16 14:09:29.483 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\091614-5125-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].17238.amd64fre.winblue_gdr.140723-2018
System Uptime:[B]0 days 14:38:52.714[/B]
Probably caused by :[B]fileinfo.sys ( fileinfo!FIStreamLogForNL+1f9 )[/B]
BugCheck [B]C2, {99, ffffc0007b00d3a0, 0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000C2]BAD_POOL_CALLER (c2)[/url]
Arguments: 
Arg1: 0000000000000099, Attempt to free pool with invalid address  (or corruption in pool header)
Arg2: ffffc0007b00d3a0, Address being freed
Arg3: 0000000000000000, 0
Arg4: 0000000000000000, 0
BUGCHECK_STR:  0xc2_99
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID: [B]0xc2_99_fileinfo!FIStreamLogForNL[/B]
CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3500[/B]
  BIOS Version                  F7
  BIOS Release Date             06/17/2014
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z97X-UD3H
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Sep 15 21:52:38.070 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\091514-5765-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].17238.amd64fre.winblue_gdr.140723-2018
System Uptime:[B]2 days 21:39:22.715[/B]
*** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
Probably caused by :[B]Ntfs.sys ( Ntfs+e3a9e )[/B]
BugCheck [B]24, {b500190637, ffffd0006c5218f8, ffffd0006c521100, fffff80074b69a9e}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000024]NTFS_FILE_SYSTEM (24)[/url]
Arguments: 
Arg1: 000000b500190637
Arg2: ffffd0006c5218f8
Arg3: ffffd0006c521100
Arg4: fffff80074b69a9e
PROCESS_NAME:  Windlands.exe
BUGCHECK_STR:  0x24
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
FAILURE_BUCKET_ID: [B]0x24_Ntfs+e3a9e[/B]
CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3500[/B]
  BIOS Version                  F7
  BIOS Release Date             06/17/2014
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z97X-UD3H
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Sep 13 00:11:56.412 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\091314-4593-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].17238.amd64fre.winblue_gdr.140723-2018
System Uptime:[B]0 days 0:51:30.058[/B]
Probably caused by :[B]win32k.sys ( win32k!EngAcquireSemaphore+c159 )[/B]
BugCheck [B]3B, {c0000005, fffff96000208189, ffffd001681edec0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff96000208189, Address of the instruction which caused the bugcheck
Arg3: ffffd001681edec0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  csrss.exe
FAILURE_BUCKET_ID: [B]0x3B_win32k!EngAcquireSemaphore[/B]
CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3500[/B]
  BIOS Version                  F7
  BIOS Release Date             06/17/2014
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z97X-UD3H
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Sep 10 17:27:08.905 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\091014-5062-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].17085.amd64fre.winblue_gdr.140330-1035
System Uptime:[B]0 days 0:01:18.551[/B]
*** WARNING: Unable to verify timestamp for RiftEnabler.sys
*** ERROR: Module load completed but symbols could not be loaded for RiftEnabler.sys
Probably caused by :[B]RiftEnabler.sys ( RiftEnabler+b7be )[/B]
BugCheck [B]3B, {c0000005, fffff800e76597be, ffffd000241fdd80, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff800e76597be, Address of the instruction which caused the bugcheck
Arg3: ffffd000241fdd80, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  3DMark.exe
FAILURE_BUCKET_ID: [B]0x3B_RiftEnabler+b7be[/B]
CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3500[/B]
  BIOS Version                  F7
  BIOS Release Date             06/17/2014
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z97X-UD3H
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Sep 10 16:41:15.107 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\091014-4562-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].17085.amd64fre.winblue_gdr.140330-1035
System Uptime:[B]0 days 0:04:47.756[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!KiPageFault+23a )[/B]
BugCheck [B]D1, {fffff802e5413d1e, 2, 8, fffff802e5413d1e}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000D1]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/url]
Arguments: 
Arg1: fffff802e5413d1e, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000008, value 0 = read operation, 1 = write operation
Arg4: fffff802e5413d1e, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID: [B]AV_CODE_AV_BAD_IP_nt!KiPageFault[/B]
CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3500[/B]
  BIOS Version                  F7
  BIOS Release Date             06/17/2014
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z97X-UD3H
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Sep 10 16:35:59.015 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\091014-4453-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].17085.amd64fre.winblue_gdr.140330-1035
System Uptime:[B]0 days 3:29:11.665[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!KxWaitForLockOwnerShipWithIrql+14 )[/B]
BugCheck [B]24, {b500190637, ffffd0016f6afef8, ffffd0016f6af700, fffff8021a95ac1c}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000024]NTFS_FILE_SYSTEM (24)[/url]
Arguments: 
Arg1: 000000b500190637
Arg2: ffffd0016f6afef8
Arg3: ffffd0016f6af700
Arg4: fffff8021a95ac1c
PROCESS_NAME:  svchost.exe
BUGCHECK_STR:  0x24
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
FAILURE_BUCKET_ID: [B]0x24_nt!KxWaitForLockOwnerShipWithIrql[/B]
CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3500[/B]
  BIOS Version                  F7
  BIOS Release Date             06/17/2014
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z97X-UD3H
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Sep 10 13:00:39.040 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\091014-4796-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].17085.amd64fre.winblue_gdr.140330-1035
System Uptime:[B]0 days 0:11:53.685[/B]
Probably caused by :[B]GenuineIntel[/B]
BugCheck [B]124, {0, ffffe000386e4028, be000000, 800400}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000124]WHEA_UNCORRECTABLE_ERROR (124)[/url]
Arguments: 
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffffe000386e4028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000be000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000800400, Low order 32-bits of the MCi_STATUS value.
BUGCHECK_STR:  0x124_GenuineIntel
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x124_GenuineIntel_PROCESSOR_MAE[/B]
CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3500[/B]
  BIOS Version                  F7
  BIOS Release Date             06/17/2014
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z97X-UD3H
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Sep 10 12:38:57.851 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\091014-4953-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].17085.amd64fre.winblue_gdr.140330-1035
System Uptime:[B]2 days 21:51:42.494[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::NNGAKEGL::`string'+3b669 )[/B]
BugCheck [B]18, {0, ffffc001e0008440, 21, e000c861140804bf}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000018]REFERENCE_BY_POINTER (18)[/url]
Arguments: 
Arg1: 0000000000000000, Object type of the object whose reference count is being lowered
Arg2: ffffc001e0008440, Object whose reference count is being lowered
Arg3: 0000000000000021, Reserved
Arg4: e000c861140804bf, Reserved
    The reference count of an object is illegal for the current state of the object.
    Each time a driver uses a pointer to an object the driver calls a kernel routine
    to increment the reference count of the object. When the driver is done with the
    pointer the driver calls another kernel routine to decrement the reference count.
    Drivers must match calls to the increment and decrement routines. This bugcheck
    can occur because an object's reference count goes to zero while there are still
    open handles to the object, in which case the fourth parameter indicates the number
    of opened handles. It may also occur when the object?s reference count drops below zero
    whether or not there are open handles to the object, and in that case the fourth parameter
    contains the actual value of the pointer references count.
BUGCHECK_STR:  0x18
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID: [B]0x18_nt!_??_::NNGAKEGL::_string_[/B]
CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3500[/B]
  BIOS Version                  F7
  BIOS Release Date             06/17/2014
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z97X-UD3H
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Sep  7 14:05:28.264 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\090714-5906-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].17085.amd64fre.winblue_gdr.140330-1035
System Uptime:[B]0 days 16:34:45.907[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!SwapContext_PatchXRstor+0 )[/B]
BugCheck [B]1E, {ffffffffc0000005, fffff800fe3cf26a, 0, ffffffffffffffff}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001E]KMODE_EXCEPTION_NOT_HANDLED (1e)[/url]
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff800fe3cf26a, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: ffffffffffffffff, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_c0000005_R
PROCESS_NAME:  MOM.exe
FAILURE_BUCKET_ID: [B]0x1E_c0000005_R_nt!SwapContext_PatchXRstor[/B]
CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3500[/B]
  BIOS Version                  F7
  BIOS Release Date             06/17/2014
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z97X-UD3H
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code: 
[font=lucida console]**************************Wed Sep 24 22:20:27.378 2014 (UTC - 4:00)**************************
[COLOR=RED][B]gdrv.sys                    Thu Mar 12 23:22:29 2009 (49B9D175)[/B][/COLOR]
[COLOR=RED][B]xusb21.sys                  Thu Aug 13 18:10:17 2009 (4A848F49)[/B][/COLOR]
[COLOR=RED][B]afcdp.sys                   Wed Jul 20 10:46:03 2011 (4E26EA2B)[/B][/COLOR]
ElbyCDIO.sys                Mon Mar  4 04:21:51 2013 (513467AF)
tib.sys                     Wed Mar 20 05:00:38 2013 (51497AB6)
fltsrv.sys                  Mon May 13 05:40:09 2013 (5190B4F9)
snapman.sys                 Wed Aug 14 08:17:26 2013 (520B7556)
intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
tib_mounter.sys             Mon Sep 30 09:04:20 2013 (524976D4)
000.fcl                     Fri Oct 18 03:16:31 2013 (5260E04F)
dc3d.sys                    Thu Dec 12 08:16:35 2013 (52A9B733)
iwdbus.sys                  Tue Dec 17 17:47:38 2013 (52B0D48A)
[COLOR=RED][B]dtsoftbus01.sys             Fri Feb 21 04:49:36 2014 (53072130)[/B][/COLOR]
TeeDriverx64.sys            Thu Mar 13 14:21:52 2014 (5321F740)
iaStorA.sys                 Thu Apr  3 19:00:05 2014 (533DE7F5)
dump_iaStorA.sys            Thu Apr  3 19:00:05 2014 (533DE7F5)
AnyDVD.sys                  Thu Apr 24 17:13:59 2014 (53597E97)
e1d64x64.sys                Thu Jun 12 06:10:32 2014 (53997C98)
nvhda64v.sys                Mon Jul 21 10:17:53 2014 (53CD2111)
RiftEnabler.sys             Sat Aug 23 11:46:18 2014 (53F8B74A)
nvvad64v.sys                Thu Sep  4 13:10:48 2014 (54089D18)
NvStreamKms.sys             Sat Sep  6 00:37:11 2014 (540A8F77)
nvlddmkm.sys                Thu Sep 18 23:49:22 2014 (541BA7C2)
nvvadarm.sys                Fri Sep 19 00:05:52 2014 (541BABA0)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Sep 24 22:09:41.210 2014 (UTC - 4:00)**************************
[COLOR=RED][B]GPUZ.sys                    Wed Oct  6 12:14:37 2010 (4CACA06D)[/B][/COLOR]
cpuz137_x64.sys             Mon Aug 11 09:27:34 2014 (53E8C4C6)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Sep 23 22:24:51.948 2014 (UTC - 4:00)**************************
dump_storahci.sys           Thu Aug 22 07:40:39 2013 (5215F8B7)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Sep 22 22:49:39.339 2014 (UTC - 4:00)**************************
e1i63x64.sys                Wed Mar 20 03:37:29 2013 (51496739)
AMDACPKSL.SYS               Tue Mar 11 19:49:44 2014 (531FA118)
AtihdWB6.sys                Tue Mar 11 19:50:02 2014 (531FA12A)
atikmpag.sys                Thu Apr 17 21:07:07 2014 (53507ABB)
amdacpksd.sys               Thu Apr 17 21:54:17 2014 (535085C9)
atikmdag.sys                Thu Apr 17 22:13:16 2014 (53508A3C)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Sep 16 14:09:29.483 2014 (UTC - 4:00)**************************
OCUSBVID.sys                Thu Jul 17 23:44:22 2014 (53C89816)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Sep 10 17:27:08.905 2014 (UTC - 4:00)**************************
[COLOR=RED][B]wdcsam64.sys                Wed Apr 16 04:39:08 2008 (4805BB2C)[/B][/COLOR]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Sep 10 16:41:15.107 2014 (UTC - 4:00)**************************
atikmpag.sys                Fri Jul  4 21:26:52 2014 (53B7545C)
atikmdag.sys                Fri Jul  4 21:39:13 2014 (53B75741)
[/font]
http://www.carrona.org/drivers/driver.php?id=gdrv.sys
http://www.carrona.org/drivers/driver.php?id=xusb21.sys
http://www.carrona.org/drivers/driver.php?id=afcdp.sys
http://www.carrona.org/drivers/driver.php?id=ElbyCDIO.sys
http://www.carrona.org/drivers/driver.php?id=tib.sys
http://www.carrona.org/drivers/driver.php?id=fltsrv.sys
http://www.carrona.org/drivers/driver.php?id=snapman.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=tib_mounter.sys
http://www.carrona.org/drivers/driver.php?id=000.fcl
http://www.carrona.org/drivers/driver.php?id=dc3d.sys
http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=AnyDVD.sys
http://www.carrona.org/drivers/driver.php?id=e1d64x64.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
RiftEnabler.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
nvvadarm.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=GPUZ.sys
http://www.carrona.org/drivers/driver.php?id=cpuz137_x64.sys
http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
http://www.carrona.org/drivers/driver.php?id=e1i63x64.sys
http://www.carrona.org/drivers/driver.php?id=AMDACPKSL.SYS
http://www.carrona.org/drivers/driver.php?id=AtihdWB6.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=amdacpksd.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
OCUSBVID.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=wdcsam64.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Sorry for the delay. I had a last minute business trip come up, so I can't do much debugging remotely.

Don't worry about the Oculus Positonal Tracker. It's for the Oculus Rift and I enable\disable it for development purposes.

Daemon Tools was installed after the BSODs started on the system, so it can't be that.

The version of Acronis I'm running is True Image 2014, which fully supports Win 8.1. It's strange the driver is so old though.

There's a possibility the crashes are due to RiftEnabler.sys, which is also part of the Oculus Rift package. I say this because I ran WhoCrashed on my system while waiting for a response here and it pointed out that driver as a potential issue. I've since sent my crash reports to Oculus for analysis. They're currently bogged down at the moment, so I'm not expecting a response for at least another week.

I'll be back later next week and I'll give the driver verifier a try.
 

My Computer

System One

  • OS
    Windows 8.1
Hi GoldenEgg ^_^,

Unfortunately, Usasma is very busy with work and is having system problems as well. Are you having any issue after implementing Usasma's suggestions?

If yes, I would ask you to remove the Oculus Rift from the system. I mean please detach it physically. If all of this does not solve your problem, then please run the Driver Verifier according to Usasma's advice and then re run the SF Diagnostic Tool and upload it so that it can be analysed ^_^.
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
I've been extremely ill and am just getting back on my feet now.

Since my original post, I have done a clean install of my OS and removed the majority of the items Usasma mentioned. I'm still getting regular and random BSODs. I'm starting to wonder if my motherboard is defective and might try to do an RMA. I'd still like to know for sure, so this evening I will try to post recent minidumps along with a complete memory dump with driver verifier. I'll only try driver verifier tonight if I'm able to make a backup of my system first, otherwise it'll have to wait a day or two.

Thank you very much for the assistance here. Hopefully the cause can be tracked down and I can finally have a stable system.
 

My Computer

System One

  • OS
    Windows 8.1
goldenegg said:
I've been extremely ill and am just getting back on my feet now.

Since my original post, I have done a clean install of my OS and removed the majority of the items Usasma mentioned. I'm still getting regular and random BSODs. I'm starting to wonder if my motherboard is defective and might try to do an RMA. I'd still like to know for sure, so this evening I will try to post recent minidumps along with a complete memory dump with driver verifier. I'll only try driver verifier tonight if I'm able to make a backup of my system first, otherwise it'll have to wait a day or two.

Thank you very much for the assistance here. Hopefully the cause can be tracked down and I can finally have a stable system.
Click to expand...

Hi Goldenegg ^_^,

I hope your health is fine now :) . If you are still receiving BSODs after doing clean install of the system, I think that we might be dealing with a low level driver/hardware problem here. Kindly report back with the diagnostics of the Hardware (thanks Usasma) -
Hardware Diagnostics

Also, make sure that you have updated your Windows using Windows Update. Note that it might take several trips to the Windows Update.

Let us know how it goes ^_^
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
Thanks. I'm definitely feeling better.

As per the suggestion of someone on another forum, I ran Memtest86 again. This time, I only ran the test with one DIMM at a time. This time, is returned errors. One of the chips gets 1 error every few passes, while the other had 8536 errors by pass 2.

Needless to say, my RAM is definitely bad. It's really odd how I never had a single error when testing both chips together. I'm going to contact Mushkin tomorrow to get these replaced. I'm going to replace both, as I don't think even a single error should be acceptable.
 

My Computer

System One

  • OS
    Windows 8.1
goldenegg said:
Thanks. I'm definitely feeling better.

As per the suggestion of someone on another forum, I ran Memtest86 again. This time, I only ran the test with one DIMM at a time. This time, is returned errors. One of the chips gets 1 error every few passes, while the other had 8536 errors by pass 2.

Needless to say, my RAM is definitely bad. It's really odd how I never had a single error when testing both chips together. I'm going to contact Mushkin tomorrow to get these replaced. I'm going to replace both, as I don't think even a single error should be acceptable.
Click to expand...

Hi Goldenegg ^_^,

Can you borrow RAM from a friend or some other place? I would like you to make sure that the DIMM Slots are not bad since the way you are describing the problem, it seems that there is a possibility of the RAM Slots not working properly.
I hope that it doesn't turn out the latter though since it is a pain in replacing the motherboard :)

Let me know how it goes ^_^

Regards,
Pranav
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
I got my RAM replaced and it looks like all's well.

It turns out that one of the 2 sticks I had borrowed to test with was also bad, which is why trying the swap RAM previously didn't help.

Thanks so much for the help! I really appreciate all the time people took to track down the issue.
 

My Computer

System One

  • OS
    Windows 8.1
goldenegg said:
I got my RAM replaced and it looks like all's well.

It turns out that one of the 2 sticks I had borrowed to test with was also bad, which is why trying the swap RAM previously didn't help.

Thanks so much for the help! I really appreciate all the time people took to track down the issue.
Click to expand...

Glad to hear that the issue has been solved ^_^

In case of any further problem, do not hesitate to post back ^_^
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
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