Help please?Crash Dump Analysis provided by OSR Open Systems Resources, Inc. (http://www.osr.com)Online Crash Dump Analysis ServiceSee OSR Online - The Home Page for Windows Driver Developers for more informationWindows 7 Kernel Version 7600 MP (2 procs) Free x64Product: WinNt, suite: TerminalServer SingleUserTSBuilt by: 7600.16385.amd64fre.win7_rtm.090713-1255Machine Name:Kernel base = 0xfffff800`02c05000 PsLoadedModuleList = 0xfffff800`02e42e50Debug session time: Tue Sep 23 19:53:27.337 2014 (UTC - 4:00)System Uptime: 0 days 18:13:03.351******************************************************************************** ** Bugcheck Analysis ** ********************************************************************************SYSTEM_SERVICE_EXCEPTION (3b)An exception happened while executing a system service routine.Arguments:Arg1: 00000000c0000005, Exception code that caused the bugcheckArg2: fffff96000164283, Address of the instruction which caused the bugcheckArg3: fffff88008eb3060, Address of the context record for the exception that caused the bugcheckArg4: 0000000000000000, zero.Debugging Details:------------------TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".FAULTING_IP: win32k!HmgLockEx+a3fffff960`00164283 0fb7430c movzx eax,word ptr [rbx+0Ch]CONTEXT: fffff88008eb3060 -- (.cxr 0xfffff88008eb3060)rax=fffff900c0200000 rbx=0000000000000000 rcx=fffffa800694b060rdx=fffff900c0200000 rsi=0000000000000000 rdi=fffff900c0200000rip=fffff96000164283 rsp=fffff88008eb3a40 rbp=0000000000000000 r8=0000000000000001 r9=0000000000000000 r10=0000000000000000r11=fffff88008eb3aa8 r12=0000000000000000 r13=0000000000000000r14=0000000000000001 r15=0000000000000000iopl=0 nv up ei pl zr na po nccs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010246win32k!HmgLockEx+0xa3:fffff960`00164283 0fb7430c movzx eax,word ptr [rbx+0Ch] ds:002b:00000000`0000000c=????Resetting default scopeCUSTOMER_CRASH_COUNT: 1DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULTBUGCHECK_STR: 0x3BPROCESS_NAME: dwm.exeCURRENT_IRQL: 0LAST_CONTROL_TRANSFER: from fffff9600031c6b0 to fffff96000164283STACK_TEXT: fffff880`08eb3a40 fffff960`0031c6b0 : fffff900`c0694100 00000000`00000001 00000000`7a1214fb fffff900`c01dd530 : win32k!HmgLockEx+0xa3fffff880`08eb3ab0 fffff960`0031bbae : fffff900`c0694100 00000000`00000000 000014fb`624d4653 00000000`0000001d : win32k!SFMLOGICALSURFACE::OwnsSurfaceCleanup+0x40fffff880`08eb3ae0 fffff960`0031cab3 : 00000000`00000000 00000000`7a1214fb fffff900`c0694100 00000000`00000008 : win32k!SFMLOGICALSURFACE:eInitialize+0x4efffff880`08eb3b20 fffff960`002795ff : 00000000`00000000 fffff900`c00bf010 fffff900`c0694100 00000000`00000020 : win32k!bhLSurfDestroyLogicalSurfaceObject+0x4bfffff880`08eb3b60 fffff960`0029a908 : 00000000`00000001 00000000`00000001 fffff880`08eb3ca0 00000000`00000000 : win32k!GreSfmCloseCompositorRef+0x10ffffff880`08eb3ba0 fffff800`02c76153 : fffffa80`0694b060 fffff880`08eb3ca0 00000000`00000000 00000000`00000000 : win32k!NtGdiHLSurfSetInformation+0x1a8fffff880`08eb3c20 000007fe`fe734efa : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x1300000000`0274f1d8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7fe`fe734efaFOLLOWUP_IP: win32k!HmgLockEx+a3fffff960`00164283 0fb7430c movzx eax,word ptr [rbx+0Ch]SYMBOL_STACK_INDEX: 0SYMBOL_NAME: win32k!HmgLockEx+a3FOLLOWUP_NAME: MachineOwnerMODULE_NAME: win32kIMAGE_NAME: win32k.sysDEBUG_FLR_IMAGE_TIMESTAMP: 4a5bc5e0STACK_COMMAND: .cxr 0xfffff88008eb3060 ; kbFAILURE_BUCKET_ID: X64_0x3B_win32k!HmgLockEx+a3BUCKET_ID: X64_0x3B_win32k!HmgLockEx+a3Followup: MachineOwner---------
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