Windows 8 and 8.1 Forums

Multiple BSODs occurring, mainly during startup

  1. #1

    Posts : 1
    Windows 8.1

    Multiple BSODs occurring, mainly during startup

    Hi guys, recently my computer has been crashing multiple times with BSOD errors, quite a few of them are different to each other. Here is a couple of BSODs I've noted down, although I guess they'll be in the dump files:
    - nvlddmkm.sys (pretty sure it was this or similar to)

    There were a few others as well. Like I mentioned in the title, most occur whilst the computer is booting up. The computer mostly crashes just after the boot options are shown or just as the lock screen appears. I've added the diagnostic files so you can view them.

    I'm pretty sure these started happening after my house had a power cut a week ago, and my computer was on at the time (so it was shutdown instantly). I wiped my computer and reinstalled Windows a few days ago, however I'm still getting the BSODs. Also, the computers crashed in other ways - for example, I was on it two days ago and everything connected to the computer died (mouse, keyboard, monitor), as in they stopped connecting to the computer. As well as this, on the same day I tried using it and it went to a darkish brown screen, no idea why.

    As you can see, its in a bit of a state. However, I am generally able to use it after one or two crashes and restarting it. Any help would be welcome!

    Note - Sorry if you couldn't see attachment, wasn't uploading properly!

      My System SpecsSystem Spec

  2. #2

    Posts : 5,139
    Win8.1Pro - Finally!!!

    Different BSOD's are sometimes a sign of a hardware problem.
    A power failure is also a sign of possible hardware problems (if a surge got through - either in the electrical wires, or in the networking/cable wires).

    Start with these free hardware diagnostics: Hardware Diagnostics
    You can follow this with the hardware stripdown (but I'm not sure that you need this step yet): Hardware Stripdown Troubleshooting I had this problem with a power surge that blew out a telephone modem that we didn't even use - but it still caused BSOD's and I didn't find it until I stripped the system down.

    Only 54 Windows Updates installed. Most systems have 70 to 90 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

    Don't worry about the specific number, it's just important that you have checked and installed any updates that were available (and didn't experience any errors).

    There are enough signs here that I have to wonder about this installation. Should this be a pirated copy of Windows, please be aware that we may not be able to fix it (as the hacks that were done to activate it will cause the OS to behave differently than we expect it to). If that's the case, our efforts to help may just waste your time. Secondly, the forum rules prohibit assisting with pirated software - so the topic would be closed if that is the case.

    Please provide the MGADiag report according to these instructions (from this post: Product Key Number - Uninstall and Deactivate in Windows - Page 3 - Windows 7 Help Forums ):
    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
    Out of 4 memory dumps, all but 3 were corrupted. They don't seem to appear in the WER section of MSINFO32 either.

    The lone memory dump is a STOP 0x124. This is an error that the CPU detects and reports to Windows.
    They are usually caused by one of these things:
    - borked (broken) hardware (several different procedures used to isolate the problem device)
    - BIOS issues (check for updates at the motherboard manufacturer's website)
    - overclocking/overheating - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
    - missing Windows Updates
    - compatibility issues (3rd party hardware/drivers), older systems, or even pirated systems
    - low-level driver problems
    - or even malware (scanned for when we ask for hardware diagnostics from Initial Hardware Diagnostics or Hardware Diagnostics ).

    You can get a head start on the hardware diagnostics if you'd like - they are located here: Hardware Diagnostics

    The following is for informational purposes only.
    **************************Mon Sep 15 11:28:03.141 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\091514-41062-01.dmp]
    Windows 8 Kernel Version 9600 MP (6 procs) Free x64
    Built by: 9600.16384.amd64fre.winblue_rtm.130821-1623
    System Uptime:0 days 0:00:10.869
    Probably caused by :AuthenticAMD
    BugCheck 124, {0, ffffe00001ff7398, 0, 0}
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe00001ff7398, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_AuthenticAMD
    PROCESS_NAME:  System
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    **************************Mon Sep 15 11:28:03.141 2014 (UTC - 4:00)**************************
    aswRvrt.sys        Thu Jun 26 07:35:39 2014 (53AC058B)
    aswVmm.sys         Thu Jun 26 07:35:49 2014 (53AC0595)
      My System SpecsSystem Spec

Multiple BSODs occurring, mainly during startup

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