Windows 8 and 8.1 Forums

Windows 8.1 Crashing while playing online games

  1. #1

    Posts : 3
    windows 8.1

    Windows 8.1 Crashing while playing online games

    My computer has been crashing mostly while playing Guild Wars 2 and Archeage. It will crash, go to a weird colored screen, and I have to manually shut it off. I did a memtest and everything checked out, and I also tried switching the power supply out with one that wasn't having any problems and that didn't work either. I've also tried playing the games on the lowest settings and it still doesn't really help. Any help would be appreciated.

      My System SpecsSystem Spec

  2. #2

    Posts : 2,214
    Windows 10 Pro 64bit

    How is your video card for playing these games, drivers up to date ? Does it meet the specs of the games and PSU ?
    Any problems with software or do you play any other games not online ? Network adapter drivers up to date ?
      My System SpecsSystem Spec

  3. #3

    Posts : 3
    windows 8.1

    My video card is pretty good and my specs meet the requirements for everything I play. I haven't had any problems with offline games (I beat crysis 3 the other day). All of my drivers seem to be up to date as well. I'm not quite sure about it, but even though the fps doesn't drop, it seems to crash more when I'm around players, even when it's only a few.
      My System SpecsSystem Spec

  4. #4

    Posts : 2,214
    Windows 10 Pro 64bit

    o.k. i am not really qualified to answer in BSOD thread i realized. But when you say drivers seem to be up to date, does not sound positive. Check you Video card manufacturer's web page for most up to date, won't hurt. Either AMD or NVIDIA.
      My System SpecsSystem Spec

  5. #5

    Posts : 3
    windows 8.1

    The video card's driver is up to date, I just installed it a couple days ago
      My System SpecsSystem Spec

  6. #6

    Posts : 2,214
    Windows 10 Pro 64bit

    Quote Originally Posted by iVirus View Post
    The video card's driver is up to date, I just installed it a couple days ago

    o.k. good.
      My System SpecsSystem Spec

  7. #7

    Posts : 5,139
    Win8.1Pro - Finally!!!

    jds63 - everyone is welcome to help out here. If you'd like to learn about BSOD's, then helping here is the way to get the experience! Welcome!

    iVirus - there's only 1 memory dump (from 25 Aug) in the uploaded files.

    Your BIOS dates from 2010. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard. If possible, use the "inside Windows" flash mechanism (if your OEM provides one).

    Beyond this, as there was only 1 memory dump in the upload, I have these 3 suggestions:
    1. Get ALL available Windows Updates. It may take several trips to get them all
    2. Start with these free hardware diagnostics: Hardware Diagnostics
    3. If all of the hardware tests pass, then run Driver Verifier according to these instructions: Driver Verifier Settings

    The following is for informational purposes only.
    **************************Tue Aug 26 00:08:06.888 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\082514-21265-01.dmp]
    Windows 8 Kernel Version 9600 MP (2 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:1 days 15:52:21.672
    Probably caused by :memory_corruption ( nt!MiAgeWorkingSet+2cb )
    BugCheck 50, {fffff68010010f58, 0, fffff8028a0f858b, 2}
    Arg1: fffff68010010f58, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff8028a0f858b, If non-zero, the instruction address which referenced the bad memory
    Arg4: 0000000000000002, (reserved)
    PROCESS_NAME:  League of Lege
    FAILURE_BUCKET_ID: AV_nt!MiAgeWorkingSet
      BIOS Version                  1703   
      BIOS Release Date             11/16/2010
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    **************************Tue Aug 26 00:08:06.888 2014 (UTC - 4:00)**************************
    ASACPI.sys                  Thu Nov  1 21:54:34 2012 (509327DA)
    amdsbs.sys                  Tue Dec 11 16:21:44 2012 (50C7A3E8)
    athwnx.sys                  Mon Apr  1 01:32:05 2013 (51591BD5)
    Rt630x64.sys                Fri May 10 05:59:08 2013 (518CC4EC)
    nvhda64v.sys                Sun Jun 16 08:38:07 2013 (51BDB1AF)
    enqkhk.sys                  Mon Aug  5 18:33:54 2013 (52002852)
    mbam.sys                    Wed Oct 30 12:11:45 2013 (52712FC1)
    nvlddmkm.sys                Mon Nov 11 08:24:05 2013 (5280DA75)
    mcaudrv_x64.sys             Wed Dec  4 02:12:31 2013 (529ED5DF)
    nvvad64v.sys                Fri Mar 28 09:32:06 2014 (533579D6)
    mcvidrv.sys                 Fri Jul 25 06:02:28 2014 (53D22B34)
    NvStreamKms.sys             Fri Jul 25 07:35:56 2014 (53D2411C)
    enqkhk.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
      My System SpecsSystem Spec

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