BSOD while connecting to Internet

Kanishk0o07

New Member
Messages
1
Hey guys,
So I just installed windows 8.1 and as soon as I try and connect to my broadband dial-up I get a BSOD kernel_security_check_failure :think:
 

My Computer

System One

  • OS
    Windows 8.1
There are enough signs here that I have to wonder about this installation. Should this be a pirated copy of Windows, please be aware that we may not be able to fix it (as the hacks that were done to activate it will cause the OS to behave differently than we expect it to). If that's the case, our efforts to help may just waste your time. Secondly, the forum rules prohibit assisting with pirated software - so the topic would be closed if that is the case.

Please provide the MGADiag report according to these instructions (from this post: Product Key Number - Uninstall and Deactivate in Windows - Page 3 - Windows 7 Help Forums ):
To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.

Only 28 Windows Updates installed. Most systems have 70 to 90 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

Don't worry about the specific number, it's just important that you have checked and installed any updates that were available (and didn't experience any errors).

Try your broadband dialup device in another computer. It may have hardware issues.

If all of this doesn't stop the BSOD's, please run these free hardware diagnostics: Hardware Diagnostics. Let us know the results and we can move on from there.

Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Wed Sep 10 15:14:16.755 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\091014-19500-01.dmp]
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Windows 8 Kernel Version 9600 MP (2 procs) Free x86 compatible
Built by: [B]9600[/B].16610.x86fre.winblue_s14.140201-1007
System Uptime:[B]0 days 0:01:12.522[/B]
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Probably caused by :[B]raspppoe.sys ( raspppoe!TimerEvent+114 )[/B]
BugCheck [B]139, {3, 8269fd98, 8269fcc0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000139]KERNEL_SECURITY_CHECK_FAILURE (139)[/url]
Arguments: 
Arg1: 00000003, A LIST_ENTRY has been corrupted (i.e. double remove).
Arg2: 8269fd98, Address of the trap frame for the exception that caused the bugcheck
Arg3: 8269fcc0, Address of the exception record for the exception that caused the bugcheck
Arg4: 00000000, Reserved
BUGCHECK_STR:  0x139
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
FAILURE_BUCKET_ID: [B]WRONG_SYMBOLS[/B]
  BIOS Version                  V26.9B2
  BIOS Release Date             08/10/2012
  Manufacturer                  MSI
  Product Name                  MS-7592
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Sep 10 15:12:01.658 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\091014-18515-01.dmp]
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Windows 8 Kernel Version 9600 MP (2 procs) Free x86 compatible
Built by: [B]9600[/B].16610.x86fre.winblue_s14.140201-1007
System Uptime:[B]0 days 0:00:36.425[/B]
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Probably caused by :[B]raspppoe.sys ( raspppoe!TimerEvent+114 )[/B]
BugCheck [B]139, {3, 8269fd98, 8269fcc0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000139]KERNEL_SECURITY_CHECK_FAILURE (139)[/url]
Arguments: 
Arg1: 00000003, A LIST_ENTRY has been corrupted (i.e. double remove).
Arg2: 8269fd98, Address of the trap frame for the exception that caused the bugcheck
Arg3: 8269fcc0, Address of the exception record for the exception that caused the bugcheck
Arg4: 00000000, Reserved
BUGCHECK_STR:  0x139
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
FAILURE_BUCKET_ID: [B]WRONG_SYMBOLS[/B]
  BIOS Version                  V26.9B2
  BIOS Release Date             08/10/2012
  Manufacturer                  MSI
  Product Name                  MS-7592
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Sep 10 15:09:43.470 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\091014-18812-01.dmp]
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Windows 8 Kernel Version 9600 MP (2 procs) Free x86 compatible
Built by: [B]9600[/B].16610.x86fre.winblue_s14.140201-1007
System Uptime:[B]0 days 0:06:45.238[/B]
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Probably caused by :[B]raspppoe.sys ( raspppoe!TimerEvent+114 )[/B]
BugCheck [B]139, {3, 82e9baa8, 82e9b9d0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000139]KERNEL_SECURITY_CHECK_FAILURE (139)[/url]
Arguments: 
Arg1: 00000003, A LIST_ENTRY has been corrupted (i.e. double remove).
Arg2: 82e9baa8, Address of the trap frame for the exception that caused the bugcheck
Arg3: 82e9b9d0, Address of the exception record for the exception that caused the bugcheck
Arg4: 00000000, Reserved
BUGCHECK_STR:  0x139
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
FAILURE_BUCKET_ID: [B]WRONG_SYMBOLS[/B]
  BIOS Version                  V26.9B2
  BIOS Release Date             08/10/2012
  Manufacturer                  MSI
  Product Name                  MS-7592
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Sep  9 23:51:38.482 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\090914-18953-01.dmp]
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Windows 8 Kernel Version 9600 MP (2 procs) Free x86 compatible
Built by: [B]9600[/B].16610.x86fre.winblue_s14.140201-1007
System Uptime:[B]0 days 0:03:25.249[/B]
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Probably caused by :[B]raspppoe.sys ( raspppoe!TimerEvent+114 )[/B]
BugCheck [B]139, {3, 8289baa8, 8289b9d0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000139]KERNEL_SECURITY_CHECK_FAILURE (139)[/url]
Arguments: 
Arg1: 00000003, A LIST_ENTRY has been corrupted (i.e. double remove).
Arg2: 8289baa8, Address of the trap frame for the exception that caused the bugcheck
Arg3: 8289b9d0, Address of the exception record for the exception that caused the bugcheck
Arg4: 00000000, Reserved
BUGCHECK_STR:  0x139
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
FAILURE_BUCKET_ID: [B]WRONG_SYMBOLS[/B]
  BIOS Version                  V26.9B2
  BIOS Release Date             08/10/2012
  Manufacturer                  MSI
  Product Name                  MS-7592
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Sep  9 23:45:51.226 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\090914-12328-01.dmp]
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Windows 8 Kernel Version 9600 MP (2 procs) Free x86 compatible
Built by: [B]9600[/B].16610.x86fre.winblue_s14.140201-1007
System Uptime:[B]1 days 2:59:13.993[/B]
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Probably caused by :[B]raspppoe.sys ( raspppoe!TimerEvent+114 )[/B]
BugCheck [B]139, {3, 82c9fd98, 82c9fcc0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000139]KERNEL_SECURITY_CHECK_FAILURE (139)[/url]
Arguments: 
Arg1: 00000003, A LIST_ENTRY has been corrupted (i.e. double remove).
Arg2: 82c9fd98, Address of the trap frame for the exception that caused the bugcheck
Arg3: 82c9fcc0, Address of the exception record for the exception that caused the bugcheck
Arg4: 00000000, Reserved
BUGCHECK_STR:  0x139
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
FAILURE_BUCKET_ID: [B]WRONG_SYMBOLS[/B]
  BIOS Version                  V26.9B2
  BIOS Release Date             08/10/2012
  Manufacturer                  MSI
  Product Name                  MS-7592
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Sep  3 20:06:04.702 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\090314-17734-01.dmp]
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Windows 8 Kernel Version 9600 MP (2 procs) Free x86 compatible
Built by: [B]9600[/B].16610.x86fre.winblue_s14.140201-1007
System Uptime:[B]0 days 0:05:57.470[/B]
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Probably caused by :[B]raspppoe.sys ( raspppoe!TimerEvent+114 )[/B]
BugCheck [B]139, {3, 82f22aa8, 82f229d0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000139]KERNEL_SECURITY_CHECK_FAILURE (139)[/url]
Arguments: 
Arg1: 00000003, A LIST_ENTRY has been corrupted (i.e. double remove).
Arg2: 82f22aa8, Address of the trap frame for the exception that caused the bugcheck
Arg3: 82f229d0, Address of the exception record for the exception that caused the bugcheck
Arg4: 00000000, Reserved
BUGCHECK_STR:  0x139
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
FAILURE_BUCKET_ID: [B]WRONG_SYMBOLS[/B]
  BIOS Version                  V26.9B2
  BIOS Release Date             08/10/2012
  Manufacturer                  MSI
  Product Name                  MS-7592
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Wed Sep 10 15:14:16.755 2014 (UTC - 4:00)**************************
igdkmd32.sys                Fri Mar 23 14:09:32 2012 (4F6CBC5C)
L1C63x86.sys                Sun Mar 31 23:12:54 2013 (5158FB36)
intelppm.sys                Wed Aug 21 21:58:53 2013 (5215705D)
intelide.sys                Thu Aug 22 00:11:44 2013 (52158F80)
WinDivert.sys               Mon Dec  2 22:46:30 2013 (529D5416)
idmwfp.sys                  Sun Jun  8 18:40:46 2014 (5394E66E)
[/font]
http://www.carrona.org/drivers/driver.php?id=igdkmd32.sys
L1C63x86.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=intelide.sys
http://www.carrona.org/drivers/driver.php?id=WinDivert.sys
http://www.carrona.org/drivers/driver.php?id=idmwfp.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Back
Top