Windows 8 and 8.1 Forums

Bsod when i playing games.0xa0000001,Hp pavilion 15-n008sr

  1. #1

    Posts : 12
    Windows 8.1

    Bsod when i playing games.0xa0000001,Hp pavilion 15-n008sr

    I dont know what should i do... Re: Blue screen - HP Support Forum - 4487836 .im already done this instructions but bsod continue to appear.Please,help me as fast as u can =(
    Attachment 50738
    Last edited by Tenutess; 12 Sep 2014 at 16:51.

      My System SpecsSystem Spec

  2. #2

    Posts : 5,139
    Win8.1Pro - Finally!!!

    There are problems with the digital signature on your Bluetooth drivers. Please:
    - uninstall the current Bluetooth drivers from your system
    - then download and install the latest, Win8.1 compatible version of the Bluetooth drivers available from the manufacturer's website
    - monitor for further BSOD's

    Many, many Windows Update failures in the WER section of MSINFO32. If they are still occurring, please post over in the Windows Updates & Activation forum for assistance with it: Windows Updates & Activation - Windows 8 Forums

    While the memory dump itself doesn't give up a lot of info, the actual bugcheck is a custom one devised by ATI.
    So, we start by suspecting video card issues (either software or hardware are possible).

    Have you:
    - downloaded a fresh copy of the latest, Win8.1 compatible video drivers from the HP site for your system
    - then uninstall the current video drivers
    - then install the freshly downloaded video drivers
    - then monitor for further BSOD's

    Should the BSOD's continue after this, consider removing AMD OverDrive (I'm not certain on how to do this with HP drivers).
    Here's my canned speech about it:
    AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center. This driver is known to cause BSOD's on some Windows systems.
    NOTE: these symptoms were from the previous release of OverDrive. The new release uses the same driver name, but is dated from 4 November 2013.
    Please un-install all AMD/ATI video stuff from Control Panel...Programs...Un-install a program
    Then, download (but DO NOT install) a fresh copy of the ATI drivers from Global Provider of Innovative Graphics, Processors and Media Solutions | AMD (in the upper right corner of the page)
    Use this procedure to install the DRIVER ONLY: ATI video cards - DRIVER ONLY installation procedure - Sysnative Forums

    If the device (AODDriver or AODDriver4.01) remains a problem, open Device Manager, select the "View" item.
    Then select "Show hidden devices" and scroll down to the Non-Plug and Play Drivers section.
    Locate the AODDriver entry, right click on it and select "Un-install". Reboot for changes to take affect.
    Sometimes the driver remains and continues to cause BSOD's. If this is the case for you, post back and we'll give further instructions for safely removing it.

    If overclocking, please stop. Remove the overclock and return the system to stock/standard values while we're troubleshooting. Once the system is stable again, feel free to resume the overclocking.
    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    CLVirtualDrive.sys Mon Dec 26 08:26:47 2011 (4EF87617)
    CyberLink Virtual Device Driver

    Please note the drivers below that date from before the release of Windows 8.1 (17 Oct 2013) - check to see that each and every one is compatible w/Windows 8.1 (at the manufacturer's website). If not, you must either remove the device and it's software - or locate a Windows 8.1 compatible update on the web. Removing some drivers may make the system unstable - so if you're unable to find updates, post back for info on the one's that can/cannot be safely removed.

    Beyond this, as there was only 1 memory dump in the upload, I have these 3 suggestions:
    1. Get ALL available Windows Updates. It may take several trips to get them all
    2. Start with these free hardware diagnostics: Hardware Diagnostics
    3. If all of the hardware tests pass, then run Driver Verifier according to these instructions: Driver Verifier Settings

    Good luck!

    The following is for informational purposes only.
    **************************Fri Sep 12 16:23:19.392 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\091314-38421-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 2:06:47.256
    Probably caused by :Unknown_Image ( ANALYSIS_INCONCLUSIVE )
    BugCheck A0000001, {5, 0, 0, 0}
    BugCheck Info: Unknown bugcheck code (a0000001)
    Arg1: 0000000000000005
    Arg2: 0000000000000000
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    BUGCHECK_STR:  0xA0000001
    PROCESS_NAME:  System
      BIOS Version                  F.15
      BIOS Release Date             06/03/2014
      Manufacturer                  Hewlett-Packard
      Product Name                  HP Pavilion 15 Notebook PC
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    **************************Fri Sep 12 16:23:19.392 2014 (UTC - 4:00)**************************
    CLVirtualDrive.sys           Mon Dec 26 08:26:47 2011 (4EF87617)
    clwvd.sys                    Fri Aug  3 06:49:32 2012 (501BACBC)
    usbfilter.sys                Tue Aug 28 21:27:12 2012 (503D6FF0)
    WirelessButtonDriver64.sys   Wed Aug 29 23:11:29 2012 (503ED9E1)
    Accelerometer.sys            Tue Feb 26 15:08:10 2013 (512D162A)
    hpdskflt.sys                 Tue Feb 26 15:08:12 2013 (512D162C)
    IvtUrbBtFlt.sys              Sun Mar 24 23:00:36 2013 (514FBDD4)
    BtL2caScoIf.sys              Fri Apr 26 06:11:23 2013 (517A52CB)
    RTKVHD64.sys                 Wed Jun 19 08:58:39 2013 (51C1AAFF)
    RtsP2Stor.sys                Thu Jul  4 22:59:40 2013 (51D6369C)
    amdxata.sys                  Mon Jul  8 18:45:00 2013 (51DB40EC)
    amdsata.sys                  Mon Jul  8 18:54:38 2013 (51DB432E)
    SynTP.sys                    Fri Jul 26 14:46:37 2013 (51F2C40D)
    Rt630x64.sys                 Thu Aug 15 02:23:59 2013 (520C73FF)
    AODDriver2.sys               Wed Sep 11 23:36:40 2013 (523136C8)
    rtbth.sys                    Thu Nov 28 22:13:06 2013 (52980642)
    amdkmpfd.sys                 Fri Dec 13 00:33:43 2013 (52AA9C37)
    appexDrv.sys                 Tue Feb 25 04:04:59 2014 (530C5CBB)
    AMDACPKSL.SYS                Tue Mar 11 19:49:44 2014 (531FA118)
    AtihdWB6.sys                 Tue Mar 11 19:50:02 2014 (531FA12A)
    netr28x.sys                  Sat Mar 29 02:14:55 2014 (533664DF)
    atikmpag.sys                 Fri Jul  4 21:26:52 2014 (53B7545C)
    atikmdag.sys                 Fri Jul  4 21:39:13 2014 (53B75741)
    frost.sys                    Mon Aug 18 04:11:48 2014 (53F1B544)
    frost.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
      My System SpecsSystem Spec

Bsod when i playing games.0xa0000001,Hp pavilion 15-n008sr

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