Windows 8 and 8.1 Forums

Random restarts, Kernal-Power, Event ID 41, Catagory 61

  1. #1

    Posts : 2
    Winjdows 8

    Random restarts, Kernal-Power, Event ID 41, Task Cat 63

    Hello everyone,

    I've recently built a new system using the X99 platform and have been experiencing a problem. Every once and a while, my PC will just randomly restart with no BSOD screen. I have ran Prime95 on Blend mode for 8 hours with no errors and haven't been able to replicate the restarts.

    Any tips are welcome! Thanks!
    Last edited by KetchupNinja; 12 Sep 2014 at 05:12.

      My System SpecsSystem Spec

  2. #2

    Posts : 2,097
    Windows 8.1 Industry Pro B-)

    Hi KetchupNinja & Welcome to the forums ^_^,

    I have analyzed your dump files and below has been provided an analysis of the same for informative purposes :-
    ********************************************************************************                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    The user manually initiated this crash dump.
    Arg1: 0000000000000000
    Arg2: 0000000000000000
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    Debugging Details:
      Kernel Generated Triage Dump
    PROCESS_NAME:  System
    ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre
    LAST_CONTROL_TRANSFER:  from fffff800042544a4 to fffff8010cfbdca0
    ffffd000`209ff0b8 fffff800`042544a4 : 00000000`000000e2 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
    ffffd000`209ff0c0 fffff800`04253ed8 : ffffe000`00000001 ffffd000`00000000 ffffe000`061be000 00000000`43627355 : kbdhid!KbdHidProcessCrashDump+0x1e0
    ffffd000`209ff100 fffff800`04081632 : ffffe000`061e8cd0 00000000`00000001 ffffe000`00000000 fffff800`04082628 : kbdhid!KbdHid_InsertCodesIntoQueue+0xb0
    ffffd000`209ff160 fffff800`040819f2 : ffffe000`000000c6 fffff800`0407fc81 ffffe000`0644deb4 ffffe000`0644dcf0 : HIDPARSE!HidP_KbdPutKey+0x3e
    ffffd000`209ff190 fffff800`0408186f : ffffe000`0644dd28 ffffe000`061e8cd0 00000000`0000000e 00000000`00000001 : HIDPARSE!HidP_ModifierCode+0xbe
    ffffd000`209ff1c0 fffff800`040817c9 : 00000000`00000000 fffff800`0407f9be ffffe000`0644f010 00000000`00000000 : HIDPARSE!HidP_TranslateUsage+0x6b
    ffffd000`209ff200 fffff800`04253c40 : 00000000`00000000 00000000`00000000 ffffe000`0644dc10 ffffe000`06183010 : HIDPARSE!HidP_TranslateUsageAndPagesToI8042ScanCodes+0xdd
    ffffd000`209ff260 fffff801`0ceb13a8 : ffffe000`0644f010 ffffe000`00000001 fffff800`00000000 ffffe000`06193890 : kbdhid!KbdHid_ReadComplete+0x2e4
    ffffd000`209ff2e0 fffff800`0406410f : ffffe000`066d03c0 ffffe000`00000006 ffffd000`209ff450 00000000`00000009 : nt!IopfCompleteRequest+0x438
    ffffd000`209ff3f0 fffff800`04063ae2 : ffffe000`00000000 ffffe000`061f81d0 00000000`00000008 ffffe000`061f8000 : HIDCLASS!HidpDistributeInterruptReport+0x12f
    ffffd000`209ff490 fffff801`0ceb13a8 : ffffe000`06462010 ffffe000`06462010 ffffd000`209ff501 ffffe000`064625f3 : HIDCLASS!HidpInterruptReadComplete+0x2ae
    ffffd000`209ff520 fffff800`0025c8fc : 00000000`ffffffff 00000000`00000000 00000000`00000004 ffffe000`0355da70 : nt!IopfCompleteRequest+0x438
    ffffd000`209ff630 fffff800`00269364 : ffffe000`030f1950 00000000`00000000 ffffd000`00000001 ffffe000`030f1702 : Wdf01000!FxRequest::CompleteInternal+0x23c
    ffffd000`209ff6f0 fffff800`029c4e4a : ffffe000`030f1950 ffffd000`209f0000 ffffe000`030f17b0 ffffe000`030f17b0 : Wdf01000!imp_WdfRequestComplete+0x8c
    ffffd000`209ff760 fffff800`029c5dc0 : ffffe000`030f1950 00000000`00000001 ffffe000`030f19d0 ffffd000`209ff8e0 : USBXHCI!Bulk_Transfer_CompleteCancelable+0x15a
    ffffd000`209ff7c0 fffff800`029b3043 : 00000000`00000780 ffffe000`037dcf20 00000000`00000000 ffffe000`03609590 : USBXHCI!Bulk_ProcessTransferEventWithED1+0x3a8
    ffffd000`209ff870 fffff800`002f4c81 : 00000000`00000000 ffffffff`00000003 00001fff`fc8232c8 00000000`ffffffff : USBXHCI!Interrupter_WdfEvtInterruptDpc+0x427
    ffffd000`209ff970 fffff801`0ceef840 : ffffd000`209d7f00 ffffd000`209ffb20 ffffe000`037dcd30 ffffe000`0360e570 : Wdf01000!FxInterrupt::DpcHandler+0xc1
    ffffd000`209ff9a0 fffff801`0ceef520 : ffffe000`0360e570 00000000`00000001 ffffd000`209ffc10 fffff801`0ceeaaec : nt!KiExecuteAllDpcs+0x1b0
    ffffd000`209ffaf0 fffff801`0cfc17ea : ffffd000`209d5180 ffffd000`209d5180 00000000`00000000 ffffd000`209e1440 : nt!KiRetireDpcList+0xd0
    ffffd000`209ffc60 00000000`00000000 : ffffd000`20a00000 ffffd000`209fa000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x5a
    fffff800`042544a4 cc              int     3
    SYMBOL_NAME:  kbdhid!KbdHidProcessCrashDump+1e0
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: kbdhid
    IMAGE_NAME:  kbdhid.sys
    IMAGE_VERSION:  6.3.9600.16384
    BUCKET_ID:  MANUALLY_INITIATED_CRASH_kbdhid!KbdHidProcessCrashDump
    FAILURE_ID_HASH_STRING:  km:manually_initiated_crash_kbdhid!kbdhidprocesscrashdump
    FAILURE_ID_HASH:  {a90fbd35-7a19-bced-0f76-fa89d249d332}
    Followup: MachineOwner
    It appears that you initiated the crash manually. You pressed the key Combo mistakenly. The below registry keys must be set in order to enable the manual crash. Please follow the below steps in the QUOTE.
    1. With PS/2 keyboards, you must enable the keyboard-initiated crash in the registry. In the registry keyHKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\i8042prt\Parameters, Delete the value named CrashOnCtrlScroll.
    2. With USB keyboards, you must enable the keyboard-initiated crash in the registry. In the registry keyHKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\kbdhid\Parameters, Delete the value named CrashOnCtrlScroll.
    Let me know how it goes ^_^.
      My System SpecsSystem Spec

  3. #3

    Posts : 2
    Winjdows 8

    Hello and thanks for your reply!

    The manual crash was intended as the memory dump was never generated for the random reboots. Still having the same issue with no memory dump being generated.
      My System SpecsSystem Spec

  4. #4

    Posts : 2,097
    Windows 8.1 Industry Pro B-)

    Quote Originally Posted by KetchupNinja View Post
    Hello and thanks for your reply!

    The manual crash was intended as the memory dump was never generated for the random reboots. Still having the same issue with no memory dump being generated.
    Hello KetchupNinja ^_^,

    Dump files are only generated in the case of Blue Screens. A random restart won't make the system create a Dump file.

    Kernel Power Event ID 41 is related to Power Events.

    Could you please download Core Temp from this **LINK** and note the temperature readings when idle, under load?
      My System SpecsSystem Spec

Random restarts, Kernal-Power, Event ID 41, Catagory 61

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