Help w/ FLTMGR_FILE_SYSTEM BSOD

mmike

New Member
Messages
5
I can't seem to figure out what's causing my system to get these BSODs... Attached is the dump file. Please help! Thanks
 

My Computer

System One

  • OS
    OS 8.1
Please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum): http://www.eightforums.com/bsod-cra...e-screen-death-bsod-posting-instructions.html Please use Option 1 as it provides Event Viewer logs.

Beyond this, as there was only 1 memory dump in the upload, I have these 3 suggestions:
1. Get ALL available Windows Updates. It may take several trips to get them all
2. Start with these free hardware diagnostics: Hardware Diagnostics
3. If all of the hardware tests pass, then run Driver Verifier according to these instructions: Driver Verifier Settings

Also, Please note the drivers below that date from before the release of Windows 8.1 (17 Oct 2013) - check to see that each and every one is compatible w/Windows 8.1 (at the manufacturer's website). If not, you must either remove the device and it's software - or locate a Windows 8.1 compatible update on the web. Removing some drivers may make the system unstable - so if you're unable to find updates, post back for info on the one's that can/cannot be safely removed.

The drivers that are [DEL]struckout[/DEL] don't have updates available (AFAIK).

Ensure that your Bluetooth drivers are updated, as Win8 versions may have BSOD's w/Win8.1

Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Thu Sep  4 02:02:41.468 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\090314-3609-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].17085.amd64fre.winblue_gdr.140330-1035
System Uptime:[B]1 days 4:20:20.101[/B]
Probably caused by :[B]fileinfo.sys ( fileinfo!FIStreamLogForNL+1f9 )[/B]
BugCheck [B]F5, {68, ffffc0019ba98140, ffffc0019ba98190, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000F5]FLTMGR_FILE_SYSTEM (f5)[/url]
Arguments: 
Arg1: 0000000000000068, The reason for the failure
Arg2: ffffc0019ba98140
Arg3: ffffc0019ba98190
Arg4: 0000000000000000
BUGCHECK_STR:  0xF5
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID: [B]0xF5_fileinfo!FIStreamLogForNL[/B]
CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3500[/B]
  BIOS Version                  F5
  BIOS Release Date             01/26/2014
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z87N-WIFI
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Thu Sep  4 02:02:41.468 2014 (UTC - 4:00)**************************
btmaux.sys                  Tue Apr 23 07:28:02 2013 (51767042)
L1C63x64.sys                Tue Jul 16 02:56:31 2013 (51E4EE9F)
btmhsf.sys                  Mon Aug 19 04:21:07 2013 (5211D573)
intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
exfat.SYS                   Thu Aug 22 07:40:18 2013 (5215F8A2)
e1d64x64.sys                Thu Aug 29 19:55:45 2013 (521FDF81)
TeeDriverx64.sys            Thu Sep  5 14:02:18 2013 (5228C72A)
ibtusb.sys                  Tue Sep 10 14:07:42 2013 (522F5FEE)

nvhda64v.sys                Thu Nov 28 08:38:09 2013 (52974741)
NETwbw02.sys                Tue Feb 18 11:57:40 2014 (53039104)
RTKVHD64.sys                Fri Mar 14 07:03:23 2014 (5322E1FB)
nvvad64v.sys                Fri Mar 28 09:32:06 2014 (533579D6)
[DEL]dump_iaStorA.sys            Thu Apr  3 19:00:05 2014 (533DE7F5)
[/DEL]iaStorA.sys                 Thu Apr  3 19:00:05 2014 (533DE7F5)
nvlddmkm.sys                Wed Jul  2 13:42:02 2014 (53B4446A)
NvStreamKms.sys             Fri Jul 25 07:35:56 2014 (53D2411C)
[/font]
http://www.carrona.org/drivers/driver.php?id=btmaux.sys
http://www.carrona.org/drivers/driver.php?id=L1C63x64.sys
http://www.carrona.org/drivers/driver.php?id=btmhsf.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=exfat.SYS
http://www.carrona.org/drivers/driver.php?id=e1d64x64.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
http://www.carrona.org/drivers/driver.php?id=ibtusb.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=NETwbw02.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
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