BSOD playing Age of Mythology (Steam), error 0xc0000409

Zankatsuki

New Member
Messages
3
Hi, I've been having various bsod issues with varying degrees of severity while doing various tasks. This time a friend bought 'Age of Mythology' for me and within 15 minutes of playing it my computer blue screened. Ironically, this game is ancient and should run like it's nothing yet somehow it crashed in minutes and has framerate issues.

Here's the .dmp: http://1drv.ms/1nNKHnu

This is my first post ever, hopefully I got the syntax somewhat right.
:p

I guess after reading some stuff I should upload this too:
 

My Computer

System One

  • OS
    Windows 8.1
Hi Zankatsuki & Welcome to the forums ^_^,

I have analyzed your dump files and below has been provided an analysis of the same for informative purposes :-
Code:
**************************Sun Aug 31 11:08:10.857 2014 (UTC + 5:30)**************************Probably caused by : memory_corruption ( nt!MiGetWorkingSetInfoEx+1a5 )
 
BugCheck A, {fffff6800072b668, 0, 0, fffff801278692cd}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000000A]IRQL_NOT_LESS_OR_EQUAL (a)[/url]
 
BUGCHECK_STR:  AV
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  chrome.exe
 
FAILURE_BUCKET_ID:  AV_nt!MiGetWorkingSetInfoEx
 
MaxSpeed:     3070
 
CurrentSpeed: 3074
 
  BIOS Version                  1402   
 
  BIOS Release Date             08/09/2012
 
  Manufacturer                  System manufacturer
 
  Product Name                  System Product Name
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Aug 27 14:24:49.483 2014 (UTC + 5:30)**************************
*** WARNING: Unable to verify timestamp for netr28ux.sys
 
*** ERROR: Module load completed but symbols could not be loaded for netr28ux.sys
 
Probably caused by : netr28ux.sys ( netr28ux+1540e1 )
 
BugCheck D1, {fffff801211bcbe3, 2, 8, fffff801211bcbe3}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000D1]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/url]
 
BUGCHECK_STR:  AV
 
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  AV_VRF_CODE_AV_BAD_IP_netr28ux+1540e1
 
MaxSpeed:     3070
 
CurrentSpeed: 3074
 
  BIOS Version                  1402   
 
  BIOS Release Date             08/09/2012
 
  Manufacturer                  System manufacturer
 
  Product Name                  System Product Name
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Aug 27 13:02:21.379 2014 (UTC + 5:30)**************************
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
 
BugCheck 101, {18, 0, ffffd0017cf0e180, 1}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000101]CLOCK_WATCHDOG_TIMEOUT (101)[/url]
 
BUGCHECK_STR:  CLOCK_WATCHDOG_TIMEOUT_8_PROC
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  CLOCK_WATCHDOG_TIMEOUT_8_PROC_VRF_ANALYSIS_INCONCLUSIVE
 
MaxSpeed:     3070
 
CurrentSpeed: 3074
 
  BIOS Version                  1402   
 
  BIOS Release Date             08/09/2012
 
  Manufacturer                  System manufacturer
 
  Product Name                  System Product Name
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Aug 26 09:40:40.540 2014 (UTC + 5:30)**************************
Probably caused by : memory_corruption ( nt!MiAgeWorkingSet+2cb )
 
BugCheck A, {fffff6fb40069d88, 0, 0, fffff800a02f858b}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000000A]IRQL_NOT_LESS_OR_EQUAL (a)[/url]
 
BUGCHECK_STR:  AV
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  DUNDEFGAME.EXE
 
FAILURE_BUCKET_ID:  AV_nt!MiAgeWorkingSet
 
MaxSpeed:     3070
 
CurrentSpeed: 3074
 
  BIOS Version                  1402   
 
  BIOS Release Date             08/09/2012
 
  Manufacturer                  System manufacturer
 
  Product Name                  System Product Name
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Aug 25 09:08:59.492 2014 (UTC + 5:30)**************************
Probably caused by : memory_corruption ( nt!MiAgeWorkingSet+2e3 )
 
BugCheck 50, {fffffa8005af45d0, 0, fffff803235015a3, 2}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000050]PAGE_FAULT_IN_NONPAGED_AREA (50)[/url]
 
BUGCHECK_STR:  AV
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  AV_nt!MiAgeWorkingSet
 
MaxSpeed:     3070
 
CurrentSpeed: 3074
 
  BIOS Version                  1402   
 
  BIOS Release Date             08/09/2012
 
  Manufacturer                  System manufacturer
 
  Product Name                  System Product Name
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Below is a list of 3rd party drivers present on your system :-
Code:
**************************Sun Aug 31 11:08:10.857 2014 (UTC + 5:30)**************************
[COLOR=#ff0000][B][U]SaiK0728.sys                Fri Jan 18 23:58:04 2008 (4790EFB4)[/U][/B][/COLOR]
[B][U]mv91cons.sys                Mon Mar  7 07:50:16 2011 (4D7440E0)[/U][/B]
[B][U]ASACPI.sys                  Fri Nov  2 07:24:34 2012 (509327DA)[/U][/B]
netr28ux.sys                Fri Apr 26 08:03:43 2013 (5179E787)
RTKVHD64.sys                Wed Aug 21 10:18:22 2013 (52144696)
intelppm.sys                Thu Aug 22 14:16:35 2013 (5215CFEB)
AMDACPKSL.SYS               Wed Mar 12 05:19:44 2014 (531FA118)
AtihdWB6.sys                Wed Mar 12 05:20:02 2014 (531FA12A)
atikmpag.sys                Fri Apr 18 06:37:07 2014 (53507ABB)
atikmdag.sys                Fri Apr 18 07:43:16 2014 (53508A3C)
aswHwid.sys                 Thu Jun 26 17:01:26 2014 (53AC048E)
aswMonFlt.sys               Thu Jun 26 17:02:51 2014 (53AC04E3)
aswRdr2.sys                 Thu Jun 26 17:03:28 2014 (53AC0508)
aswSnx.sys                  Thu Jun 26 17:04:44 2014 (53AC0554)
aswRvrt.sys                 Thu Jun 26 17:05:39 2014 (53AC058B)
aswVmm.sys                  Thu Jun 26 17:05:49 2014 (53AC0595)
aswStm.sys                  Thu Jun 26 17:17:09 2014 (53AC083D)
aswSP.sys                   Wed Jul  2 23:08:12 2014 (53B44384)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Aug 27 14:24:49.483 2014 (UTC + 5:30)**************************
[B][U]usbaapl64.sys               Wed Nov 28 05:08:02 2012 (50B54EDA)[/U][/B]
Rt630x64.sys                Fri May 10 15:29:08 2013 (518CC4EC)
http://www.carrona.org/drivers/driver.php?id=SaiK0728.sys
http://www.carrona.org/drivers/driver.php?id=mv91cons.sys
http://www.carrona.org/drivers/driver.php?id=ASACPI.sys
http://www.carrona.org/drivers/driver.php?id=netr28ux.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=AMDACPKSL.SYS
http://www.carrona.org/drivers/driver.php?id=AtihdWB6.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=aswHwid.sys
http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
http://www.carrona.org/drivers/driver.php?id=aswRdr2.sys
http://www.carrona.org/drivers/driver.php?id=aswSnx.sys
http://www.carrona.org/drivers/driver.php?id=aswRvrt.sys
http://www.carrona.org/drivers/driver.php?id=aswVmm.sys
http://www.carrona.org/drivers/driver.php?id=aswStm.sys
http://www.carrona.org/drivers/driver.php?id=aswSP.sys
http://www.carrona.org/drivers/driver.php?id=usbaapl64.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys



It appears that there is a lot of memory corruption according to the Dump files. Furthermore according to the MSINFO32, the Realtek Controller is disabled. If this was deliberate then could you please tell why?

The drivers for your SaiTek Keyboard are extremely old and most likely not compatible with the Windows 8. Please see if the game BSOD's or not if you remove your SaiTek Keyboard.

Make sure your temperatures are stable. If the problem still persists then please follow the Hardware Diagnostics over **HERE**.

If these come clean then please run the Driver Verifier according to this **GUIDE** and make sure that you let it crash for few times and then upload a freshly generated SF Diagnostic ZIP File.

Does the system crash only in Age Of Mythology or any other game as well?

Let me know how it goes ^_^
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
The Realtek controller is disabled because I wanted to see if it would make a difference in another game because the other game was crashing my computer over and over (I fixed that though so I guess I could re-enable it...). I updated my keyboard's drivers (and my mouse's drivers while I was at it) along with reinstalling Realtek HD audio (there was a more recent version which I didn't know about). I haven't gone through that whole list of drivers yet, nor have I checked my temps (how do I do that?). Lastly, yes, my computer only crashes during Age of Mythology. These three new .dmps are from trying out Age of Mythology again, however, this time it red screened first (Ummm.... Ya...) and then when I restarted it was bsod after bsod after bsod at least 8 times but only 3 crashes saved (sorry, I had no control over it:eek:) even though it went from 0-100% and made sort of a clicky sound in my actual physical computer.

I apologize in advance, this computer must be one of the top 10 worst pieces of shyte of all time when it comes to random bsods. If you can't help me fix it or if you tell me to reinstall Windows 8 again and do some baby step stuff, I'd understand completely after this gong-show.
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1
I'm going to fresh install windows 8 again and see if anything improves. That will rule out a lot of variables should my computer continue bsodding after.
 

My Computer

System One

  • OS
    Windows 8.1
I'm going to fresh install windows 8 again and see if anything improves. That will rule out a lot of variables should my computer continue bsodding after.

Sure thing let me know how it goes. If it still crashes then upload a freshly generated SF Diagnostic ZIP File.
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
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