Windows 8 and 8.1 Forums

New crash on Win 8.1 on Asus P9X79 Deluxe

  1. #1

    Posts : 1
    Windows 8.1

    New crash on Win 8.1 on Asus P9X79 Deluxe

    Hi there

    some help and expert investigation would be appreciated. For a long time my PC has been running very smooth on Windows 8.1. I installed UPlay (UBisoft) and started downloading a game. During the download the PC gave me a BSOD.

    Attached the dump files from the diag tool. Thanks for your assistance.

    Attachment 49819

      My System SpecsSystem Spec

  2. #2

    Posts : 5,139
    Win8.1Pro - Finally!!!

    Only 54 Windows Updates installed. Most systems have 70 to 90 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

    Don't worry about the specific number, it's just important that you have checked and installed any updates that were available (and didn't experience any errors).

    You appear to have 5 hard drives. What is the make/model/wattage and age of your Power Supply?
    Also, please ensure that the firmware is updated to the latest version on your SSD's (older firmware can cause BSOD's on some SSD's)

    Please remove the Juniper software as it's driver (dsNcAdpt.sys) dates from 2009 and likely isn't compatible w/Win8.1
    Should you need this software, feel free to update it to the latest, Win8.1 compatible version AFTER we've finished stabiliziing the system.

    Please note the drivers below that date from before the release of Windows 8.1 (17 Oct 2013) - check to see that each and every one is compatible w/Windows 8.1 (at the manufacturer's website). If not, you must either remove the device and it's software - or locate a Windows 8.1 compatible update on the web. Removing some drivers may make the system unstable - so if you're unable to find updates, post back for info on the one's that can/cannot be safely removed.

    The drivers that are struckout don't have updates available (AFAIK).

    Beyond this, as there was only 1 memory dump in the upload, I have these 3 suggestions:
    1. Get ALL available Windows Updates. It may take several trips to get them all
    2. Start with these free hardware diagnostics: Hardware Diagnostics
    3. If all of the hardware tests pass, then run Driver Verifier according to these instructions: Driver Verifier Settings

    The following is for informational purposes only.
    **************************Fri Aug 29 13:14:59.142 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\082914-9875-01.dmp]
    Windows 8 Kernel Version 9600 MP (12 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 1:32:04.829
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+1abcc )
    BugCheck 1A, {41793, fffff680000afb98, 174, 173}
    BugCheck Info: MEMORY_MANAGEMENT (1a)
    Arg1: 0000000000041793, The subtype of the bugcheck.
    Arg2: fffff680000afb98
    Arg3: 0000000000000174
    Arg4: 0000000000000173
    BUGCHECK_STR:  0x1a_41793
    PROCESS_NAME:  Uplay.exe
    FAILURE_BUCKET_ID: 0x1a_41793_nt!_??_::FNODOBFM::_string_
    CPUID:        "Intel(R) Core(TM) i7-3930K CPU @ 3.20GHz"
    MaxSpeed:     3200
    CurrentSpeed: 3200
      BIOS Version                  4701
      BIOS Release Date             05/07/2014
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    **************************Fri Aug 29 13:14:59.142 2014 (UTC - 4:00)**************************
    dsNcAdpt.sys                Mon Mar 30 22:33:33 2009 (49D180FD)
    mv91cons.sys                Fri Jun 21 02:18:21 2013 (51C3F02D)
    athwbx.sys                  Mon Jul 15 03:29:50 2013 (51E3A4EE)
    intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
    exfat.SYS                   Thu Aug 22 07:40:18 2013 (5215F8A2)
    TeeDriverx64.sys            Thu Sep  5 14:02:18 2013 (5228C72A)
    nvhda64v.sys                Thu Nov 28 08:38:09 2013 (52974741)
    nvvad64v.sys                Fri Mar 28 09:32:06 2014 (533579D6)
    btfilter.sys                Thu Apr 24 23:01:52 2014 (5359D020)
    e1c64x64.sys                Fri May  2 15:35:23 2014 (5363F37B)
    iaStorA.sys                 Fri May  2 19:06:56 2014 (53642510)
    dump_iaStorA.sys            Fri May  2 19:06:56 2014 (53642510)
    Rt630x64.sys                Tue Jun 17 07:56:46 2014 (53A02CFE)
    nvlddmkm.sys                Wed Jul  2 13:42:02 2014 (53B4446A)
    NvStreamKms.sys             Fri Jul 25 07:35:56 2014 (53D2411C)
      My System SpecsSystem Spec

New crash on Win 8.1 on Asus P9X79 Deluxe

Similar Threads
Thread Forum
Ethernet drivers for ASUS P5k Deluxe Wifi-AP Windows 8.1
Hi installed Windows 8.1 and had no problems. All drivers seemed to install themselves automatically. Then I realized neither of the dual Ethernet ports are installed and neither show up in device manager. Are there some updated win 8 drivers for this board that Im missing? System info q6600...
Network & Sharing
Asus UX51VZ-IS71T: Question on Asus Support?
Summary: I am putting this in the general forum section, and please bear with me. I had posted earlier a thread about my Asus Ultrabook backlit keyboard not illuminated. Thank you all that have responded to that post, but nothing worked. I ended up sending in my Asus for RMA and warranty...
Drivers & Hardware
Windows 8.1 64 Bit Bluetooth Issue Asus P9X79 Pro
Ok here is my issue ( screenshot is provided ) My board has BT Go on it as standard and even though all is installed and i can pair my devices to my pc ( phone ) I am unable to send or receive files to and from the pc to any paired device. Now Asus website shows NO support for the...
Drivers & Hardware
Nvidia GTX460 and P8Z77V Deluxe No POST
I have a bit of a strange problem here, my main video is run from the Gigabyte Nvidia GTX460 1GB OC, it has worked pretty much OK since I had it, after installing some later versions of the Nvidia drivers (310+) I had the odd driver crash where the screen recovers, not too much of an issue. ...
Graphic Cards
BSOD and total windows crash and recovery crash/failure
Hey, My month and half old Acer V3 started to give BSOD's, did some sort of recovery and started working again for a couple of hours, if not trying to access any Windows files. If tried to look up error logs etc it gave different versions of the BSOF. So I tried to run Recovery, getting it back...
BSOD Crashes and Debugging
Random BSOD with ASUS P8Z77-V Deluxe Motherboard
I have been getting too many BSOD every random number of times I restart Windows. I have an ASUS P8Z77-V Deluxe Motherboard and Windows 8 in UEFI mode and am using original stock speed using BIOS optimized defaults. I have all the ASUS drivers downloaded from the ASUS website rather than the...
BSOD Crashes and Debugging
Asus p9x79 WS, Win8 64, Intel Management Engine install
Hello, I am trying to install the Intel MEI (Intel Management Engine) for the Asus P9x79 WS motherboard. I have had no issues installing this on Win7 x64. However, when trying to install the drivers in Win 8 x64 from the Asus install CD, I get a OS not supported message. There are no drivers...
Drivers & Hardware

Eight Forums Android App Eight Forums IOS App Follow us on Facebook