BSOD error 0xa0000001 randomly, then PC updated

Cradex

New Member
Messages
21
I dont know whats going on please help i uploaded the files it has only happened once :mad: this is what i also found on WhoCrashed
[FONT=Segoe UI, Arial]On Thu 8/28/2014 11:21:03 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\082814-43250-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]atikmdag.sys[/FONT] (atikmdag+0x28ECE)
Bugcheck code: 0xA0000001 (0x5, 0x0, 0x0, 0x0)
Error: [FONT=Segoe UI, Arial]CUSTOM_ERROR[/FONT]
file path: C:\Windows\system32\drivers\atikmdag.sys
product: [FONT=Segoe UI, Arial]ATI Radeon Family[/FONT]
company: [FONT=Segoe UI, Arial]Advanced Micro Devices, Inc.[/FONT]
description: ATI Radeon Kernel Mode Driver
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: [FONT=Segoe UI, Arial]Advanced Micro Devices, Inc. CUSTOM_ERROR[/FONT]

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My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    Motherboard
    MSI A78M-E35
    Memory
    x2 4 GB
    Graphics Card(s)
    Radeon R7 260x
Someone please help :(
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    Motherboard
    MSI A78M-E35
    Memory
    x2 4 GB
    Graphics Card(s)
    Radeon R7 260x
I understand that this is a very important problem for you and that you'd like it solved as soon as is possible. But there are other circumstances that you may not be aware of. Please read this pinned topic about waiting for a response: http://www.eightforums.com/bsod-crashes-debugging/48165-have-you-been-waiting-response.html

Also, please note that you already have an active topic here (that I just responded to): http://www.eightforums.com/bsod-cra...omputer-i-get-same-two-errors.html#post421249
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
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