BSOD, very random, often using internet browser

veenee

New Member
Messages
1
Hi,

Just had another BSOD crash and I hope someone could help me with that.
Windows 8 ACER laptop.

I hope I used diagnostic tool correctly - the files are attached.

Thanks in advance,
Mik
 

My Computer

System One

  • OS
    Windows 8
Your BIOS dates from 2011. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard. If possible, use the "inside Windows" flash mechanism (if your OEM provides one).

This device is disabled. Is this deliberate? If so, why?
Cisco Systems VPN Adapter for 64-bit Windows ROOT\NET\0000 This device is disabled.
If not needed, please uninstall this device and it's software. If needed, please enable the device and then update the program that it's associated with. Then, if so desired, feel free to disable it again AFTER it's been updated.

Very few WER entries for a system that's been operating since Win8.1 came out. Have you used any sort of disk cleaning tools?

You have a DWA-140 RangeBooster N USB Adapter:
I do not recommend using wireless USB network devices. Especially in Win8/8.1 systems.
These wireless USB devices have many issues with Win7 and later - using Vista drivers with them is almost sure to cause a BSOD.
Should you want to keep using these devices, be sure to have Win8/8.1 drivers - DO NOT use Vista drivers!!!
An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.
Your drivers date from 2008 - so this is the most likely cause of your problem.

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

dne64x.sys Mon Nov 10 20:01:24 2008 (4918D964)
Citrix Deterministic Network Enhancer Miniport or Cisco Systems VPN Client
http://www.carrona.org/drivers/driver.php?id=dne64x.sys

CVPNDRVA.sys Tue Mar 23 15:16:37 2010 (4BA91395)
Cisco Systems VPN Client
http://www.carrona.org/drivers/driver.php?id=CVPNDRVA.sys

NTIDrvr.sys Mon Apr 19 21:39:04 2010 (4BCD05B8)
NTI CD-ROM Filter Driver by NewTech Infosystems (likely a part of Acer Empowering Technology)
http://www.carrona.org/drivers/driver.php?id=NTIDrvr.sys

UBHelper.sys Tue Jul 6 00:20:31 2010 (4C32AF0F)
NTI CD &DVD-Maker or NTI Backup NOW! or NTI CD-Maker by NewTech Infosystems (usually in Acer Empowering Technology)
http://www.carrona.org/drivers/driver.php?id=UBHelper.sys

UimFIO.SYS Wed Sep 22 02:50:18 2010 (4C99A72A)
Backup driver
http://www.carrona.org/drivers/driver.php?id=UimFIO.SYS

ElRawDsk.sys Tue Oct 26 05:34:13 2010 (4CC6A095)
RawDisk Driver by EldoS Corporation
http://www.carrona.org/drivers/driver.php?id=ElRawDsk.sys

mwlPSDFilter.sys Fri Mar 25 03:12:11 2011 (4D8C404B)
EgisTec Inc. Fingerprint Biometrics/MyWinLocker
http://www.carrona.org/drivers/driver.php?id=mwlPSDFilter.sys

mwlPSDNServ.sys Fri Mar 25 03:12:13 2011 (4D8C404D)
EgisTec Inc. Fingerprint Biometrics/MyWinLocker
http://www.carrona.org/drivers/driver.php?id=mwlPSDNServ.sys

mwlPSDVDisk.sys Fri Mar 25 03:12:23 2011 (4D8C4057)
EgisTec Inc. Fingerprint Biometrics/MyWinLocker
http://www.carrona.org/drivers/driver.php?id=mwlPSDVDisk.sys

SASKUTIL64.SYS Tue Jul 12 17:00:01 2011 (4E1CB5D1)
SUPERAntiSpyware
http://www.carrona.org/drivers/driver.php?id=SASKUTIL64.SYS

SASDIFSV64.SYS Thu Jul 21 19:03:00 2011 (4E28B024)
SUPERAntiSpyware
http://www.carrona.org/drivers/driver.php?id=SASDIFSV64.SYS

If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings



Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Thu Aug 28 05:16:50.837 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\082814-65562-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17238.amd64fre.winblue_gdr.140723-2018
System Uptime:[B]0 days 12:31:24.586[/B]
*** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
Probably caused by :[B]NETIO.SYS ( NETIO!NetioCopyNetBufferListInformation+873 )[/B]
BugCheck [B]D1, {b0, 2, 0, fffff80069e1579f}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000D1]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/url]
Arguments: 
Arg1: 00000000000000b0, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff80069e1579f, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]AV_NETIO!NetioCopyNetBufferListInformation[/B]
CPUID:        "Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz"
MaxSpeed:     2500
CurrentSpeed: [B]2494[/B]
  BIOS Version                  V2.04
  BIOS Release Date             09/14/2012
  Manufacturer                  Acer
  Product Name                  Aspire E1-571
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Thu Aug 28 05:16:50.837 2014 (UTC - 4:00)**************************
[COLOR=RED][B]dne64x.sys                  Mon Nov 10 20:01:24 2008 (4918D964)[/B][/COLOR]
[COLOR=RED][B]CVPNDRVA.sys                Tue Mar 23 15:16:37 2010 (4BA91395)[/B][/COLOR]
[COLOR=RED][B]NTIDrvr.sys                 Mon Apr 19 21:39:04 2010 (4BCD05B8)[/B][/COLOR]
[COLOR=RED][B]UBHelper.sys                Tue Jul  6 00:20:31 2010 (4C32AF0F)[/B][/COLOR]
[COLOR=RED][B]UimFIO.SYS                  Wed Sep 22 02:50:18 2010 (4C99A72A)[/B][/COLOR]
[COLOR=RED][B]ElRawDsk.sys                Tue Oct 26 05:34:13 2010 (4CC6A095)[/B][/COLOR]
[COLOR=RED][B]mwlPSDFilter.sys            Fri Mar 25 03:12:11 2011 (4D8C404B)[/B][/COLOR]
[COLOR=RED][B]mwlPSDNServ.sys             Fri Mar 25 03:12:13 2011 (4D8C404D)[/B][/COLOR]
[COLOR=RED][B]mwlPSDVDisk.sys             Fri Mar 25 03:12:23 2011 (4D8C4057)[/B][/COLOR]
[COLOR=RED][B]SASKUTIL64.SYS              Tue Jul 12 17:00:01 2011 (4E1CB5D1)[/B][/COLOR]
[COLOR=RED][B]SASDIFSV64.SYS              Thu Jul 21 19:03:00 2011 (4E28B024)[/B][/COLOR]
PDFsFilter.sys              Thu May 10 12:29:02 2012 (4FABECCE)
RTKVHD64.sys                Tue Jun 12 06:02:32 2012 (4FD713B8)
b57xdmp.sys                 Fri Jun 15 18:46:20 2012 (4FDBBB3C)
b57xdbd.sys                 Fri Jun 15 18:46:52 2012 (4FDBBB5C)
bScsiMSa.sys                Mon Jun 18 19:20:36 2012 (4FDFB7C4)
bScsiSDa.sys                Tue Jun 19 14:49:11 2012 (4FE0C9A7)
bcmwl63a.sys                Wed Jun 27 22:45:37 2012 (4FEBC551)
iaStorA.sys                 Mon Jul  9 16:42:33 2012 (4FFB4239)
dump_iaStorA.sys            Mon Jul  9 16:42:33 2012 (4FFB4239)
busenum.sys                 Fri Aug  3 05:39:13 2012 (501B9C41)
aPs2Kb2Hid.sys              Sat Aug  4 06:19:18 2012 (501CF726)
HECIx64.sys                 Mon Dec 17 14:32:21 2012 (50CF7345)
k57nd60a.sys                Tue Jan 29 19:48:55 2013 (51086DF7)
intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
rawdsk3.sys                 Tue Feb 11 16:10:17 2014 (52FA91B9)
IntcDAud.sys                Fri Feb 21 08:50:26 2014 (530759A2)
iwdbus.sys                  Thu Mar 13 17:59:14 2014 (53222A32)
vsdatant.sys                Wed Mar 26 08:08:34 2014 (5332C342)
igdkmd64.sys                Sat May 17 00:17:35 2014 (5376E2DF)
avgrkx64.sys                Tue Jun 17 10:06:04 2014 (53A04B4C)
avgmfx64.sys                Tue Jun 17 10:06:17 2014 (53A04B59)
avgidsdrivera.sys           Tue Jun 17 10:06:18 2014 (53A04B5A)
avgidsha.sys                Tue Jun 17 10:06:20 2014 (53A04B5C)
avgloga.sys                 Tue Jun 17 10:06:42 2014 (53A04B72)
avgldx64.sys                Tue Jun 17 10:21:28 2014 (53A04EE8)
avgdiska.sys                Mon Jun 30 06:42:59 2014 (53B13F33)
avgwfpa.sys                 Mon Jun 30 06:43:11 2014 (53B13F3F)
[/font]
http://www.carrona.org/drivers/driver.php?id=dne64x.sys
http://www.carrona.org/drivers/driver.php?id=CVPNDRVA.sys
http://www.carrona.org/drivers/driver.php?id=NTIDrvr.sys
http://www.carrona.org/drivers/driver.php?id=UBHelper.sys
http://www.carrona.org/drivers/driver.php?id=UimFIO.SYS
http://www.carrona.org/drivers/driver.php?id=ElRawDsk.sys
http://www.carrona.org/drivers/driver.php?id=mwlPSDFilter.sys
http://www.carrona.org/drivers/driver.php?id=mwlPSDNServ.sys
http://www.carrona.org/drivers/driver.php?id=mwlPSDVDisk.sys
http://www.carrona.org/drivers/driver.php?id=SASKUTIL64.SYS
http://www.carrona.org/drivers/driver.php?id=SASDIFSV64.SYS
http://www.carrona.org/drivers/driver.php?id=PDFsFilter.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=b57xdmp.sys
http://www.carrona.org/drivers/driver.php?id=b57xdbd.sys
http://www.carrona.org/drivers/driver.php?id=bScsiMSa.sys
http://www.carrona.org/drivers/driver.php?id=bScsiSDa.sys
http://www.carrona.org/drivers/driver.php?id=bcmwl63a.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=busenum.sys
http://www.carrona.org/drivers/driver.php?id=aPs2Kb2Hid.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=k57nd60a.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
rawdsk3.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
http://www.carrona.org/drivers/driver.php?id=vsdatant.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=avgrkx64.sys
http://www.carrona.org/drivers/driver.php?id=avgmfx64.sys
http://www.carrona.org/drivers/driver.php?id=avgidsdrivera.sys
http://www.carrona.org/drivers/driver.php?id=avgidsha.sys
http://www.carrona.org/drivers/driver.php?id=avgloga.sys
http://www.carrona.org/drivers/driver.php?id=avgldx64.sys
http://www.carrona.org/drivers/driver.php?id=avgdiska.sys
http://www.carrona.org/drivers/driver.php?id=avgwfpa.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
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