mattsilva5
New Member
- Messages
- 3
I will try to outline my problem as best I can.
Any help will be very much appreciated.
I have a Samsung Series 5, 530U (the remaining digits I don't recall right now).
I purchased it from a digital superstore, like a market, rather than a regular PC store.
The device is set for Windows 7, although on purchase, I asked for Windows 8 to be installed.
Now, a BSOD has stopped me gaining access through refreshing, restarting, safe mode or any of the options available through the troubleshooting menu.
I retrieved my data using a SATA, and now wish to wipe the system of Windows 8, and avoid all the hassle it has brought me, returning to it's factory settings of W7.
I do not have a disk, or anything to do so. When I go through the menu on start-up, I click 'restore system' but I am then prompted for 'recovery mdeia or installation disk'.
My questions are:
Is it possible to just reset the whole PC and start from the day it left the factory?
If I need a disk to reset the original settings, where can I get it from and would simply loading it when prompted fix my problem?
All I want is to be able to use my own PC. I want W8 cleared off and a reliable, original settings PC.
Thank you.
Any help will be very much appreciated.
I have a Samsung Series 5, 530U (the remaining digits I don't recall right now).
I purchased it from a digital superstore, like a market, rather than a regular PC store.
The device is set for Windows 7, although on purchase, I asked for Windows 8 to be installed.
Now, a BSOD has stopped me gaining access through refreshing, restarting, safe mode or any of the options available through the troubleshooting menu.
I retrieved my data using a SATA, and now wish to wipe the system of Windows 8, and avoid all the hassle it has brought me, returning to it's factory settings of W7.
I do not have a disk, or anything to do so. When I go through the menu on start-up, I click 'restore system' but I am then prompted for 'recovery mdeia or installation disk'.
My questions are:
Is it possible to just reset the whole PC and start from the day it left the factory?
If I need a disk to reset the original settings, where can I get it from and would simply loading it when prompted fix my problem?
All I want is to be able to use my own PC. I want W8 cleared off and a reliable, original settings PC.
Thank you.
My Computer
System One
-
- OS
- Windows 8