Post-BSOD factory reset downgrade from W8 to W7.

mattsilva5

New Member
Messages
3
I will try to outline my problem as best I can.
Any help will be very much appreciated.

I have a Samsung Series 5, 530U (the remaining digits I don't recall right now).

I purchased it from a digital superstore, like a market, rather than a regular PC store.
The device is set for Windows 7, although on purchase, I asked for Windows 8 to be installed.

Now, a BSOD has stopped me gaining access through refreshing, restarting, safe mode or any of the options available through the troubleshooting menu.

I retrieved my data using a SATA, and now wish to wipe the system of Windows 8, and avoid all the hassle it has brought me, returning to it's factory settings of W7.

I do not have a disk, or anything to do so. When I go through the menu on start-up, I click 'restore system' but I am then prompted for 'recovery mdeia or installation disk'.

My questions are:

Is it possible to just reset the whole PC and start from the day it left the factory?
If I need a disk to reset the original settings, where can I get it from and would simply loading it when prompted fix my problem?

All I want is to be able to use my own PC. I want W8 cleared off and a reliable, original settings PC.
Thank you.
 

My Computer

System One

  • OS
    Windows 8
The device is set for Windows 7, although on purchase, I asked for Windows 8 to be installed.

Not clear what you mean by that.

Does it have a recovery partition with a win7 image on it? Did it come with a windows 7 product key sticker?

If you aren't sure, post a screenshot of disk management.
 

My Computer

System One

  • OS
    7/8/ubuntu/Linux Deepin
    Computer type
    PC/Desktop
Thank you for replying so soon.

I cannot load up the PC beyond the Windows 8 blue error screen, with that sad little face.
I do not know about there being a partition.
I remember seeing that there is a product sticker on the back.
 

My Computer

System One

  • OS
    Windows 8
And about the OS.
The laptop was a W7 model which was upgraded to W8 when I bought it.
Would that have erased the W7?

The way I thought it all worked was that Windows 8 was running on top of W7, and by factory resetting the machine, it would return to W7..

You can tell I know very little about computers..
 

My Computer

System One

  • OS
    Windows 8
See my post directly above yours.
 

My Computer

System One

  • OS
    7/8/ubuntu/Linux Deepin
    Computer type
    PC/Desktop
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