Driver_Power_State_Failure - Recurring every few hours

dhartun1

New Member
Messages
1
Hi all,

New to the forum, but I have seen you guys help with similar driver power state failure issues. So thanks for looking!

BSOD occurring every few hours, seemingly at random. It doesn't seem to matter whether the computer is idling or whether I am running a lot of applications.

Tried some of the other self-help guides for this issue and haven't been able to find anything (for example, no issues appear under Device Manager).

Windows 8.1, 64-bit, running two nvidia cards in sli (would not be surprised if the issue is related to either/both graphic cards). I will attach the SF diagnostic file. Please let me know if there is any other info I can provide.

Thanks again for looking!
 

My Computer

System One

  • OS
    Windows 8.1 64 bit
Hi Dhartun1 & Welcome to the forums ^_^,

I have analyzed your dump files and below has been given an analysis to it :-
Code:
**************************Tue Jul 29 19:08:44.702 2014 (UTC + 5:30)**************************
*** ERROR: Module load completed but symbols could not be loaded for partmgr.sys
 
*** WARNING: Unable to verify timestamp for atapi.sys
 
*** ERROR: Module load completed but symbols could not be loaded for atapi.sys
 
Probably caused by : atapi.sys
 
BugCheck 9F, {3, ffffe001ce8bd2a0, fffff8011098d930, ffffe001cf13b820}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
 
BUGCHECK_STR:  0x9F
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  0x9F_3_IMAGE_atapi.sys
 
MaxSpeed:     3300
 
CurrentSpeed: 3310
 
  BIOS Version                  F1
 
  BIOS Release Date             05/20/2011
 
  Manufacturer                  Gigabyte Technology Co., Ltd.
 
  Product Name                  Z68XP-UD4
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jul 29 08:21:52.997 2014 (UTC + 5:30)**************************
*** ERROR: Module load completed but symbols could not be loaded for partmgr.sys
 
*** WARNING: Unable to verify timestamp for atapi.sys
 
*** ERROR: Module load completed but symbols could not be loaded for atapi.sys
 
Probably caused by : atapi.sys
 
BugCheck 9F, {3, ffffe00162550060, fffff8014f58d930, ffffe00161360090}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
 
BUGCHECK_STR:  0x9F
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  0x9F_3_IMAGE_atapi.sys
 
MaxSpeed:     3300
 
CurrentSpeed: 3310
 
  BIOS Version                  F1
 
  BIOS Release Date             05/20/2011
 
  Manufacturer                  Gigabyte Technology Co., Ltd.
 
  Product Name                  Z68XP-UD4
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Jul 28 07:07:33.071 2014 (UTC + 5:30)**************************
*** WARNING: Unable to verify timestamp for atapi.sys
 
*** ERROR: Module load completed but symbols could not be loaded for atapi.sys
 
Probably caused by : atapi.sys
 
BugCheck 9F, {3, ffffe0015be5e060, fffff802a6594c80, ffffe00160631130}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
 
BUGCHECK_STR:  0x9F
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  EoCApp.exe
 
FAILURE_BUCKET_ID:  0x9F_3_IMAGE_atapi.sys
 
MaxSpeed:     3300
 
CurrentSpeed: 3310
 
  BIOS Version                  F1
 
  BIOS Release Date             05/20/2011
 
  Manufacturer                  Gigabyte Technology Co., Ltd.
 
  Product Name                  Z68XP-UD4
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jul 25 06:12:12.818 2014 (UTC + 5:30)**************************
*** ERROR: Module load completed but symbols could not be loaded for partmgr.sys
 
*** WARNING: Unable to verify timestamp for atapi.sys
 
*** ERROR: Module load completed but symbols could not be loaded for atapi.sys
 
Probably caused by : atapi.sys
 
BugCheck 9F, {3, ffffe00034de0060, fffff801f538d930, ffffe00034f849a0}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
 
BUGCHECK_STR:  0x9F
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  0x9F_3_IMAGE_atapi.sys
 
MaxSpeed:     3300
 
CurrentSpeed: 3310
 
  BIOS Version                  F1
 
  BIOS Release Date             05/20/2011
 
  Manufacturer                  Gigabyte Technology Co., Ltd.
 
  Product Name                  Z68XP-UD4
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Jul 24 18:41:11.572 2014 (UTC + 5:30)**************************
*** ERROR: Module load completed but symbols could not be loaded for partmgr.sys
 
*** WARNING: Unable to verify timestamp for atapi.sys
 
*** ERROR: Module load completed but symbols could not be loaded for atapi.sys
 
Probably caused by : atapi.sys
 
BugCheck 9F, {3, ffffe0000dafd610, fffff80365b8d930, ffffe0000bc5c010}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
 
BUGCHECK_STR:  0x9F
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  0x9F_3_IMAGE_atapi.sys
 
MaxSpeed:     3300
 
CurrentSpeed: 3310
 
  BIOS Version                  F1
 
  BIOS Release Date             05/20/2011
 
  Manufacturer                  Gigabyte Technology Co., Ltd.
 
  Product Name                  Z68XP-UD4
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Jul 24 12:34:39.367 2014 (UTC + 5:30)**************************
*** ERROR: Module load completed but symbols could not be loaded for partmgr.sys
 
*** WARNING: Unable to verify timestamp for atapi.sys
 
*** ERROR: Module load completed but symbols could not be loaded for atapi.sys
 
Probably caused by : atapi.sys
 
BugCheck 9F, {3, ffffe00033b16610, fffff801a8b8d930, ffffe00034ca59c0}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
 
BUGCHECK_STR:  0x9F
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  0x9F_3_IMAGE_atapi.sys
 
MaxSpeed:     3300
 
CurrentSpeed: 3310
 
  BIOS Version                  F1
 
  BIOS Release Date             05/20/2011
 
  Manufacturer                  Gigabyte Technology Co., Ltd.
 
  Product Name                  Z68XP-UD4
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jul 23 04:08:25.283 2014 (UTC + 5:30)**************************
*** ERROR: Module load completed but symbols could not be loaded for partmgr.sys
 
*** WARNING: Unable to verify timestamp for atapi.sys
 
*** ERROR: Module load completed but symbols could not be loaded for atapi.sys
 
Probably caused by : atapi.sys
 
BugCheck 9F, {3, ffffe00024ff8610, fffff803f058d930, ffffe00020bb8310}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
 
BUGCHECK_STR:  0x9F
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  0x9F_3_IMAGE_atapi.sys
 
MaxSpeed:     3300
 
CurrentSpeed: 3310
 
  BIOS Version                  F1
 
  BIOS Release Date             05/20/2011
 
  Manufacturer                  Gigabyte Technology Co., Ltd.
 
  Product Name                  Z68XP-UD4
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jul 22 22:01:34.107 2014 (UTC + 5:30)**************************
*** WARNING: Unable to verify timestamp for atapi.sys
 
*** ERROR: Module load completed but symbols could not be loaded for atapi.sys
 
Probably caused by : atapi.sys
 
BugCheck 9F, {3, ffffe001bd70f610, fffff803def8d930, ffffe001bde9cc10}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
 
BUGCHECK_STR:  0x9F
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  0x9F_3_IMAGE_atapi.sys
 
MaxSpeed:     3300
 
CurrentSpeed: 3310
 
  BIOS Version                  F1
 
  BIOS Release Date             05/20/2011
 
  Manufacturer                  Gigabyte Technology Co., Ltd.
 
  Product Name                  Z68XP-UD4
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Jul 21 19:45:00.436 2014 (UTC + 5:30)**************************
*** ERROR: Module load completed but symbols could not be loaded for partmgr.sys
 
*** WARNING: Unable to verify timestamp for atapi.sys
 
*** ERROR: Module load completed but symbols could not be loaded for atapi.sys
 
Probably caused by : atapi.sys
 
BugCheck 9F, {3, ffffe000ffbe8060, fffff8021438d930, ffffe000ff17d090}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
 
BUGCHECK_STR:  0x9F
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  0x9F_3_IMAGE_atapi.sys
 
MaxSpeed:     3300
 
CurrentSpeed: 3310
 
  BIOS Version                  F1
 
  BIOS Release Date             05/20/2011
 
  Manufacturer                  Gigabyte Technology Co., Ltd.
 
  Product Name                  Z68XP-UD4
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jul 20 15:02:52.678 2014 (UTC + 5:30)**************************
*** WARNING: Unable to verify timestamp for atapi.sys
 
*** ERROR: Module load completed but symbols could not be loaded for atapi.sys
 
Probably caused by : atapi.sys
 
BugCheck 9F, {3, ffffe0007d87f060, fffff803f778d930, ffffe0007fbb6680}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
 
BUGCHECK_STR:  0x9F
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  0x9F_3_IMAGE_atapi.sys
 
MaxSpeed:     3300
 
CurrentSpeed: 3310
 
  BIOS Version                  F1
 
  BIOS Release Date             05/20/2011
 
  Manufacturer                  Gigabyte Technology Co., Ltd.
 
  Product Name                  Z68XP-UD4
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Below is a list of 3rd party drivers present on your system :-
Code:
**************************Tue Jul 29 19:08:44.702 2014 (UTC + 5:30)**************************
[U][B][COLOR=#ff0000]wdcsam64.sys                Wed Apr 16 14:09:08 2008 (4805BB2C)
[/COLOR]LVUSBS64.sys                Sat Jul 26 20:36:36 2008 (488B3D7C)
[/B][/U]HECIx64.sys                 Wed Oct 20 05:03:43 2010 (4CBE2AD7)
GEARAspiWDM.sys             Fri May  4 01:26:17 2012 (4FA2E2E1)
igdkmd64.sys                Thu Dec 13 06:12:26 2012 (50C92472)
Rt630x64.sys                Fri May 10 15:29:08 2013 (518CC4EC)
[B][U]dtsoftbus01.sys             Thu Jun 20 12:52:51 2013 (51C2ADCB)
[/U][/B]intelppm.sys                Thu Aug 22 14:16:35 2013 (5215CFEB)
ctxusbm.sys                 Mon Sep  9 21:32:22 2013 (522DF10E)
avkmgr.sys                  Mon Sep 16 16:44:23 2013 (5236E80F)
nvhda64v.sys                Thu Nov 28 19:08:09 2013 (52974741)
WinDivert.sys               Tue Dec  3 09:16:09 2013 (529D5401)
xusb22.sys                  Tue Mar 18 13:48:41 2014 (53280161)
avipbb.sys                  Thu Mar 20 13:16:51 2014 (532A9CEB)
nvvad64v.sys                Fri Mar 28 19:02:06 2014 (533579D6)
avgntflt.sys                Wed Apr 30 22:04:29 2014 (53612615)
NvStreamKms.sys             Thu May 22 22:13:14 2014 (537E2922)
nvlddmkm.sys                Fri Jun 13 05:48:13 2014 (539A4345)
http://www.carrona.org/drivers/driver.php?id=wdcsam64.sys
http://www.carrona.org/drivers/driver.php?id=LVUSBS64.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=ctxusbm.sys
http://www.carrona.org/drivers/driver.php?id=avkmgr.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
WinDivert.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=xusb22.sys
http://www.carrona.org/drivers/driver.php?id=avipbb.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=avgntflt.sys
http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys

Further analysis reveals that the components blamed are the "disk.sys", "partmgr.sys" & "atapi.sys" which are drivers related to the Storage.
Please follow the instructions below, one step at a time and checking if BSOD's stop or not :-

  1. I have highlighted a driver in RED as it is very popular to cause BSOD's. It belongs to the Western Digital Software. Please remove any Western Digital software from your system. If you are not able to find the software then delete this driver by manually searching for it in your system.
  2. Update your Logitech Web Camera Driver.
  3. If the problem is still not solved then remove Avira using this **TOOL**.

Let me know how it goes ^_^.
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
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