Hi all,
Yesterday (27 July) I experienced my first ever Windows 8 BSOD. What happened was that I had found myself on a website I didn't quite trust, and I closed it, then ran Malwarebytes out of precaution because I am a paranoid laptop user ^^; As soon as Malwarebytes had updated its database and was about to scan, I received a BSOD with the code "Attempt to write to read only memory" I panicked and started checking up on everything after the reboot and noticed that every site that usually remembered my login had logged me out, which made me worry about a possible virus intrusion since something (I assume) was trying to write to the Windows portion of my disk? Maybe it was trying to get my passwords too, I don't know.
I shut down the laptop and went to work, and didn't touch it until this morning. Event viewer didn't really help that much except for identifying a problem with my wireless connection dropping, which I will attempt to fix soon . I then looked at the Minidump with WinDbg which pointed at ntkrnlmp.exe - after lots of Googling I found that apparently that isn't the cause at all, it's just that ntkrnlmp was handling the bad data at the time. It also said the process was mbam.exe, which I found is Malwarebytes.
That's about as far as I can understand computer language, so here I am, bugging everyone here. This has only happened once on this machine that I am aware of, and doesn't seem to be showing signs of wanting to BSOD again. It's more a paranoia thing, I guess. If it's a virus, I don't want to be using it for sensitive tasks like banking. If it's a Windows thing that I can handle, great! If it's a possible hardware thing, I'll send it off to be repaired while it's still insured.
Here is my laptop - I've had it for almost 2 years now, I think:
HP ENVY m6 Notebook PC
Intel core i5-3210M CPU @ 2.50 GHz
Windows 8 x64 bit
Perhaps another thing worth mentioning is that I recently had a problem with a Windows Update that was disabling my speakers and headphone adapters, so that particular update has been uninstalled. Everything else is up to date.
Anyway, thank you everyone for taking the time to read this wall of text, and I will greatly appreciate any help thrown my way.
Yesterday (27 July) I experienced my first ever Windows 8 BSOD. What happened was that I had found myself on a website I didn't quite trust, and I closed it, then ran Malwarebytes out of precaution because I am a paranoid laptop user ^^; As soon as Malwarebytes had updated its database and was about to scan, I received a BSOD with the code "Attempt to write to read only memory" I panicked and started checking up on everything after the reboot and noticed that every site that usually remembered my login had logged me out, which made me worry about a possible virus intrusion since something (I assume) was trying to write to the Windows portion of my disk? Maybe it was trying to get my passwords too, I don't know.
I shut down the laptop and went to work, and didn't touch it until this morning. Event viewer didn't really help that much except for identifying a problem with my wireless connection dropping, which I will attempt to fix soon . I then looked at the Minidump with WinDbg which pointed at ntkrnlmp.exe - after lots of Googling I found that apparently that isn't the cause at all, it's just that ntkrnlmp was handling the bad data at the time. It also said the process was mbam.exe, which I found is Malwarebytes.
That's about as far as I can understand computer language, so here I am, bugging everyone here. This has only happened once on this machine that I am aware of, and doesn't seem to be showing signs of wanting to BSOD again. It's more a paranoia thing, I guess. If it's a virus, I don't want to be using it for sensitive tasks like banking. If it's a Windows thing that I can handle, great! If it's a possible hardware thing, I'll send it off to be repaired while it's still insured.
Here is my laptop - I've had it for almost 2 years now, I think:
HP ENVY m6 Notebook PC
Intel core i5-3210M CPU @ 2.50 GHz
Windows 8 x64 bit
Perhaps another thing worth mentioning is that I recently had a problem with a Windows Update that was disabling my speakers and headphone adapters, so that particular update has been uninstalled. Everything else is up to date.
Anyway, thank you everyone for taking the time to read this wall of text, and I will greatly appreciate any help thrown my way.
My Computer
System One
-
- OS
- Windows 8
- Computer type
- Laptop
- System Manufacturer/Model
- HP Envy m6 C2c18EA
- CPU
- Intel Core i5-3210M
- Memory
- 8GB
- Browser
- Firefox
- Antivirus
- Avast!