Hello fine people of eightforums.com,
Since a day or two, whenever i try to restart, shut down or log off my laptop i get without fail a BSOD with CRITICAL_PROCESS_DIED. Another related symptom is the fact that my explorer.exe constantly keeps crashing at fixed intervals (every 30 - 60 seconds) and then restarts again. This happens automatically even when i am not touching the computer, i have tried booting in safe mode but the same thing keeps happening there as well. I have tried to refresh my windows installation where i just get a error message stating nothing has been changed. My System restore points have been "mysteriously" deleted so i am really suspecting a virus which is going rampant on my beloved laptop.
I am now running as many virus scanners as i can but any help and insight would be greatly appreciated.
Thanks!
SF Diagnostic Tool:
https://www.dropbox.com/sh/8nnsjk6thvnxal7/AADHsSeUSpgANn2_mxtUN4Bva/SF_28-07-2014.zip
Since a day or two, whenever i try to restart, shut down or log off my laptop i get without fail a BSOD with CRITICAL_PROCESS_DIED. Another related symptom is the fact that my explorer.exe constantly keeps crashing at fixed intervals (every 30 - 60 seconds) and then restarts again. This happens automatically even when i am not touching the computer, i have tried booting in safe mode but the same thing keeps happening there as well. I have tried to refresh my windows installation where i just get a error message stating nothing has been changed. My System restore points have been "mysteriously" deleted so i am really suspecting a virus which is going rampant on my beloved laptop.
I am now running as many virus scanners as i can but any help and insight would be greatly appreciated.
Thanks!
SF Diagnostic Tool:
https://www.dropbox.com/sh/8nnsjk6thvnxal7/AADHsSeUSpgANn2_mxtUN4Bva/SF_28-07-2014.zip
My Computer
System One
-
- OS
- Windows 8.1
- Computer type
- Laptop
- System Manufacturer/Model
- Lenovo Y500