Driver_Power_State_Failure on Lenovo IdeapadY510p

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peachbelle

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10
Hello. I posted recently about BSOD crashes using my old laptop, a Z710 from Lenovo. This is the replacement laptop they sent since they could not fix my other laptop. Needless to say, I'm irritated and if I can not send it in that would be ideal.

So far, my new laptop has crashed 3 times with the Driver Power State Failure BSOD. It happens about 2-5 minutes after I open my laptop, waking it from sleep. Unfortunately, it only happens about once a week or so, so testing if it's gone will take awhile.

So here is my zipped folder, if you guys could spare me the headache of dealing with Lenovo support again I'd appreciate it so much. Unfortunately, since it happens so sporadically, it might take a bit of time to troubleshoot!
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo Z710
    CPU
    Intel i7-4700MQ 2.4 GHz
    Memory
    8 GB
    Graphics Card(s)
    Intel 4600 and NVidia 745M
    Screen Resolution
    1920 x 1080
    Browser
    Chrome
    Antivirus
    Avast
Hi Peachbelle & welcome again ^_^,

I don't think it would be necessary to send this one for replacement ;)
I have analyzed your dump files and below is a short analysis of them provided :-
Code: 
6: kd> !irp ffffe000bdc509d0
Irp is active with 19 stacks 17 is current (= 0xffffe000bdc50f20)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0  1 ffffe000b7f48060 00000000 00000000-00000000    pending
           \Driver\[B][U]usbccgp[/U][/B]
            Args: 00041100 00000001 00000001 00000002
 [ 16, 2]   0 e1 ffffe000b7f3c060 00000000 fffff80117d992d8-ffffe000b35fb340 Success Error Cancel pending
           \Driver\[B][U]ksthunk[/U][/B]    nt!PopRequestCompletion
            Args: 00041100 00000001 00000001 00000002
 [  0, 0]   0  0 00000000 00000000 00000000-ffffe000b35fb340    

            Args: 00000000 00000000 00000000 00000000
We see that KSTHUNK is blocking the IRP which is the Kernel Streaming Driver of Windows and the chance of it being at failure is extremely low. On checking your DXDIAG report, it became clear that the Ksthunk.sys is associated with the Lenovo Easy Camera. I remember there was this very similar case last month (I guess :p ).

Now, the problem can be fixed by uninstalling the Lenovo Easy Cam or You Cam software from the Add/Remove from the Control Panel.

Please do let me know in case of any further problems and I would be glad to help you out ^_^.
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
Great! Thank you. I'll let you know if I have anymore problems!
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo Z710
    CPU
    Intel i7-4700MQ 2.4 GHz
    Memory
    8 GB
    Graphics Card(s)
    Intel 4600 and NVidia 745M
    Screen Resolution
    1920 x 1080
    Browser
    Chrome
    Antivirus
    Avast

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
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