spaceraven
New Member
- Messages
- 1
Hey guys I purchased a new SAGER NP7358 and it came in yesterday. However I have been getting numerous "DRIVER_POWER_STATE_FAILURE" blue screen of deaths at seemingly random times.
When I got the laptop I figured I would go direct to SAGER's website and download the newest Windows 8.1 drivers instead from the CD they provided. So I did all that and installed my programs like Chrome, Steam, Skype and Spotify. Shortly after the blue screens started to come up. I figured maybe restarting my PC or cleaning my registry would fix the problem. But it kept happening since last night to today at work.
I emailed the reseller and they told me to wipe my PC and install a clean Windows 8.1 copy while installing drivers from the CD and not SAGER's website. So started doing that and got all the drivers installed straight from the CD. And after 20 minutes of finishing installing driver I received the same blue screen... "DRIVER_POWER_STATE_FAILURE".
Here's my BlueScreenView screenshot
View attachment 47107
Here is the WhoCrashed summary
On Thu 7/17/2014 2:03:25 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\071614-7718-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x153FA0)
Bugcheck code: 0x9F (0x3, 0xFFFFE001B2DF3060, 0xFFFFD000DE506930, 0xFFFFE001BA719600)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
Here are the minidump and memory.dmp files I uploaded to Google Drive if you need them
https://drive.google.com/folderview?id=0B9Q-_CA7N_AfVU41c0VrRk4xTU0&usp=sharing
There is only one dump I have right now for you guys because this it's the first crash off this fresh reformat. I didn't get a chance to save the previous crash dumps before I reformatted.
Thanks!
When I got the laptop I figured I would go direct to SAGER's website and download the newest Windows 8.1 drivers instead from the CD they provided. So I did all that and installed my programs like Chrome, Steam, Skype and Spotify. Shortly after the blue screens started to come up. I figured maybe restarting my PC or cleaning my registry would fix the problem. But it kept happening since last night to today at work.
I emailed the reseller and they told me to wipe my PC and install a clean Windows 8.1 copy while installing drivers from the CD and not SAGER's website. So started doing that and got all the drivers installed straight from the CD. And after 20 minutes of finishing installing driver I received the same blue screen... "DRIVER_POWER_STATE_FAILURE".
Here's my BlueScreenView screenshot
View attachment 47107
Here is the WhoCrashed summary
On Thu 7/17/2014 2:03:25 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\071614-7718-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x153FA0)
Bugcheck code: 0x9F (0x3, 0xFFFFE001B2DF3060, 0xFFFFD000DE506930, 0xFFFFE001BA719600)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
Here are the minidump and memory.dmp files I uploaded to Google Drive if you need them
https://drive.google.com/folderview?id=0B9Q-_CA7N_AfVU41c0VrRk4xTU0&usp=sharing
There is only one dump I have right now for you guys because this it's the first crash off this fresh reformat. I didn't get a chance to save the previous crash dumps before I reformatted.
Thanks!
My Computer
System One
-
- OS
- Windows 8.1 Pro x64