BSOD while using Cool edit pro(sound editing program)

dopelidis

New Member
Messages
1
Hello this is the information gathered by diagnostic tool
The message on blue screen had to do with Memory management.
 

My Computer

System One

  • OS
    windows 8 enterprise x64
Hi Dopelidis,

Sorry for the late reply, as there are not many analysts over here and at times we do get overwhelmed so it takes a bit of time. Below is a summary of your dump files. (One of them dates back to January and hence it has been ignored).
Code:
**************************Mon Jun 30 17:51:07.390 2014 (UTC + 5:30)**************************
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+367b2 )
 
BugCheck 1A, {41793, fffff68000091ff8, 200, 1ff}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001A]MEMORY_MANAGEMENT (1a)[/url]
 
BUGCHECK_STR:  0x1a_41793
 
PROCESS_NAME:  chrome.exe
 
FAILURE_BUCKET_ID:  0x1a_41793_nt!_??_::FNODOBFM::_string_
 
MaxSpeed:     3400
 
CurrentSpeed: 3399
 
  BIOS Version                  P1.80
 
  BIOS Release Date             12/06/2013
 
  Manufacturer                  To Be Filled By O.E.M.
 
  Product Name                  To Be Filled By O.E.M.
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

Below is a list of 3rd party drivers which were found on your system and I would suggest you to update them.
Code:
**************************Mon Jun 30 17:51:07.390 2014 (UTC + 5:30)**************************
[U][B]ISODrv64.sys                  Tue Feb 10 14:52:18 2009 (4991474A)
ElbyCDIO.sys                  Fri Dec 17 04:28:13 2010 (4D0A9985)
VClone.sys                    Sat Jan 15 21:51:04 2011 (4D31C970)
afcdp.sys                     Wed Jul 20 20:16:03 2011 (4E26EA2B)
vmci.sys                      Tue May  1 06:44:27 2012 (4F9F38F3)
TuneUpUtilitiesDriver64.sys   Fri May 25 15:58:19 2012 (4FBF5EC3)
[/B][/U]tib_mounter.sys               Thu Jul 12 16:57:34 2012 (4FFEB4A6)
fltsrv.sys                    Mon Jul 30 14:15:25 2012 (501649A5)
snapman.sys                   Fri Aug 10 14:44:04 2012 (5024D0DC)
tdrpman.sys                   Tue Aug 21 22:58:34 2012 (5033C542)
vsock.sys                     Wed Aug 22 02:40:15 2012 (5033F937)
intelppm.sys                  Tue Nov  6 09:25:02 2012 (50988A16)
ISCTD64.sys                   Wed Nov 28 01:22:34 2012 (50B51A02)
HECIx64.sys                   Tue Dec 18 01:02:21 2012 (50CF7345)
vmhgfs.sys                    Tue Feb 26 08:31:40 2013 (512C2594)
vmmemctl.sys                  Tue Feb 26 08:41:33 2013 (512C27E5)
vmrawdsk.sys                  Tue Feb 26 08:41:52 2013 (512C27F8)
INETMON.sys                   Thu Mar 14 02:41:58 2013 (5140EB9E)
e1d63x64.sys                  Thu May 30 21:30:34 2013 (51A777A2)
RTKVHD64.sys                  Tue Jul 30 17:36:46 2013 (51F7AC56)
dump_iaStorA.sys              Fri Aug  2 07:09:52 2013 (51FB0DE8)
iaStorA.sys                   Fri Aug  2 07:09:52 2013 (51FB0DE8)
ikbevent.sys                  Wed Aug  7 05:11:35 2013 (520189AF)
imsevent.sys                  Wed Aug  7 05:15:57 2013 (52018AB5)
MpKslf9f1b051.sys             Thu Aug 22 04:21:16 2013 (52154464)
mbam.sys                      Wed Oct 30 21:41:45 2013 (52712FC1)
nvhda64v.sys                  Thu Nov 28 19:08:09 2013 (52974741)
mwac.sys                      Wed Mar  5 03:17:40 2014 (531649FC)
MBAMSwissArmy.sys             Fri Mar 21 03:42:35 2014 (532B67D3)
nvvad64v.sys                  Fri Mar 28 19:02:06 2014 (533579D6)
nvlddmkm.sys                  Tue May 20 04:38:44 2014 (537A8EFC)
NvStreamKms.sys               Thu May 22 22:13:14 2014 (537E2922)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Jan 18 00:51:06.880 2014 (UTC + 5:30)**************************
intelppm.sys                  Thu Jul 26 07:56:48 2012 (5010AAE8)
mbam.sys                      Fri Mar  1 02:03:07 2013 (512FBF03)
nvvad64v.sys                  Thu Dec  5 04:40:01 2013 (529FB649)
nvlddmkm.sys                  Thu Dec 19 22:32:52 2013 (52B326BC)
http://www.carrona.org/drivers/driver.php?id=ISODrv64.sys
http://www.carrona.org/drivers/driver.php?id=ElbyCDIO.sys
http://www.carrona.org/drivers/driver.php?id=VClone.sys
http://www.carrona.org/drivers/driver.php?id=afcdp.sys
http://www.carrona.org/drivers/driver.php?id=vmci.sys
http://www.carrona.org/drivers/driver.php?id=TuneUpUtilitiesDriver64.sys
http://www.carrona.org/drivers/driver.php?id=tib_mounter.sys
http://www.carrona.org/drivers/driver.php?id=fltsrv.sys
http://www.carrona.org/drivers/driver.php?id=snapman.sys
http://www.carrona.org/drivers/driver.php?id=tdrpman.sys
http://www.carrona.org/drivers/driver.php?id=vsock.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=ISCTD64.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=vmhgfs.sys
http://www.carrona.org/drivers/driver.php?id=vmmemctl.sys
http://www.carrona.org/drivers/driver.php?id=vmrawdsk.sys
INETMON.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=e1d63x64.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=ikbevent.sys
http://www.carrona.org/drivers/driver.php?id=imsevent.sys
MpKslf9f1b051.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=mbam.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=mwac.sys
http://www.carrona.org/drivers/driver.php?id=MBAMSwissArmy.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=mbam.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys

I have highlighted some drivers which you must deal with ASAP. Furthermore, please remove the following software and see if the BSOD issue still pops up or not :-
1. ISO Drive
2. CDRTools/ElbyCDIO/DVD Region Killer/VirtualCloneDrive (elby CloneDVD™ 2)/AnyDVD
3. VirtualCloneCD Driver by Elaborate Bytes AG
4. Acronis
5. VmWare
6. TuneupUtilities (Generally seen many times as the root cause of a BSOD)



I also see that you have installed the MalwareBytes and turned on Windows Defender as well (The File named MpKslf9f1b051.sys is a Windows Defender Update Driver File). Please remove MalwareBytes using this **TOOL** and see if the BSOD occurs or not. If the issue is still not solved, we would be glad to help you out ^_^.
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
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