Windows 8 and 8.1 Forums

BSOD while using Cool edit pro(sound editing program)

  1. #1

    Posts : 1
    windows 8 enterprise x64

    BSOD while using Cool edit pro(sound editing program)

    Hello this is the information gathered by diagnostic tool
    The message on blue screen had to do with Memory management.

      My System SpecsSystem Spec

  2. #2

    Posts : 2,097
    Windows 8.1 Industry Pro B-)

    Hi Dopelidis,

    Sorry for the late reply, as there are not many analysts over here and at times we do get overwhelmed so it takes a bit of time. Below is a summary of your dump files. (One of them dates back to January and hence it has been ignored).
    **************************Mon Jun 30 17:51:07.390 2014 (UTC + 5:30)**************************
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+367b2 )
    BugCheck 1A, {41793, fffff68000091ff8, 200, 1ff}
    BugCheck Info: MEMORY_MANAGEMENT (1a)
    BUGCHECK_STR:  0x1a_41793
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID:  0x1a_41793_nt!_??_::FNODOBFM::_string_
    MaxSpeed:     3400
    CurrentSpeed: 3399
      BIOS Version                  P1.80
      BIOS Release Date             12/06/2013
      Manufacturer                  To Be Filled By O.E.M.
      Product Name                  To Be Filled By O.E.M.
    Below is a list of 3rd party drivers which were found on your system and I would suggest you to update them.
    **************************Mon Jun 30 17:51:07.390 2014 (UTC + 5:30)**************************
    ISODrv64.sys                  Tue Feb 10 14:52:18 2009 (4991474A)
    ElbyCDIO.sys                  Fri Dec 17 04:28:13 2010 (4D0A9985)
    VClone.sys                    Sat Jan 15 21:51:04 2011 (4D31C970)
    afcdp.sys                     Wed Jul 20 20:16:03 2011 (4E26EA2B)
    vmci.sys                      Tue May  1 06:44:27 2012 (4F9F38F3)
    TuneUpUtilitiesDriver64.sys   Fri May 25 15:58:19 2012 (4FBF5EC3)
    tib_mounter.sys               Thu Jul 12 16:57:34 2012 (4FFEB4A6)
    fltsrv.sys                    Mon Jul 30 14:15:25 2012 (501649A5)
    snapman.sys                   Fri Aug 10 14:44:04 2012 (5024D0DC)
    tdrpman.sys                   Tue Aug 21 22:58:34 2012 (5033C542)
    vsock.sys                     Wed Aug 22 02:40:15 2012 (5033F937)
    intelppm.sys                  Tue Nov  6 09:25:02 2012 (50988A16)
    ISCTD64.sys                   Wed Nov 28 01:22:34 2012 (50B51A02)
    HECIx64.sys                   Tue Dec 18 01:02:21 2012 (50CF7345)
    vmhgfs.sys                    Tue Feb 26 08:31:40 2013 (512C2594)
    vmmemctl.sys                  Tue Feb 26 08:41:33 2013 (512C27E5)
    vmrawdsk.sys                  Tue Feb 26 08:41:52 2013 (512C27F8)
    INETMON.sys                   Thu Mar 14 02:41:58 2013 (5140EB9E)
    e1d63x64.sys                  Thu May 30 21:30:34 2013 (51A777A2)
    RTKVHD64.sys                  Tue Jul 30 17:36:46 2013 (51F7AC56)
    dump_iaStorA.sys              Fri Aug  2 07:09:52 2013 (51FB0DE8)
    iaStorA.sys                   Fri Aug  2 07:09:52 2013 (51FB0DE8)
    ikbevent.sys                  Wed Aug  7 05:11:35 2013 (520189AF)
    imsevent.sys                  Wed Aug  7 05:15:57 2013 (52018AB5)
    MpKslf9f1b051.sys             Thu Aug 22 04:21:16 2013 (52154464)
    mbam.sys                      Wed Oct 30 21:41:45 2013 (52712FC1)
    nvhda64v.sys                  Thu Nov 28 19:08:09 2013 (52974741)
    mwac.sys                      Wed Mar  5 03:17:40 2014 (531649FC)
    MBAMSwissArmy.sys             Fri Mar 21 03:42:35 2014 (532B67D3)
    nvvad64v.sys                  Fri Mar 28 19:02:06 2014 (533579D6)
    nvlddmkm.sys                  Tue May 20 04:38:44 2014 (537A8EFC)
    NvStreamKms.sys               Thu May 22 22:13:14 2014 (537E2922)
    **************************Sat Jan 18 00:51:06.880 2014 (UTC + 5:30)**************************
    intelppm.sys                  Thu Jul 26 07:56:48 2012 (5010AAE8)
    mbam.sys                      Fri Mar  1 02:03:07 2013 (512FBF03)
    nvvad64v.sys                  Thu Dec  5 04:40:01 2013 (529FB649)
    nvlddmkm.sys                  Thu Dec 19 22:32:52 2013 (52B326BC)
    INETMON.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    MpKslf9f1b051.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

    I have highlighted some drivers which you must deal with ASAP. Furthermore, please remove the following software and see if the BSOD issue still pops up or not :-
    1. ISO Drive
    2. CDRTools/ElbyCDIO/DVD Region Killer/VirtualCloneDrive (elby CloneDVD™ 2)/AnyDVD
    3. VirtualCloneCD Driver by Elaborate Bytes AG
    4. Acronis
    5. VmWare
    6. TuneupUtilities (Generally seen many times as the root cause of a BSOD)

    I also see that you have installed the MalwareBytes and turned on Windows Defender as well (The File named MpKslf9f1b051.sys is a Windows Defender Update Driver File). Please remove MalwareBytes using this **TOOL** and see if the BSOD occurs or not. If the issue is still not solved, we would be glad to help you out ^_^.
      My System SpecsSystem Spec

BSOD while using Cool edit pro(sound editing program)

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