PLEASE HELP : DRIVER_IRQL_NOT_LESS_OR_EQUAL BSOD problems

swodniw8guy · Jun 28, 2014

Hey guys
Please i really need some help, I just got a new HP ENVY laptop with windows 8.1 on it. However whenever i connect my internet modem , the laptop automatically crashes and the blue screen appears . At first i thought the problem was from my windows 8.1 OS , However i did some crash dump analysis and found out that the problem was driver related , I also asked some questions on the windows forum
http://answers.microsoft.com/en-us/windows/forum/windows8_1-system/please-help-very-worried-windows-... , the members over there analysized the crash dump files and also attributed the problem to the mediatek/ralink driver. I was advised to update my mediatek/ralink drivers and also my BIOS . I would like to know if this error is common with this model of HP laptops and i would also appreciate if a solution to this problem.
I used a crash dump analysis app to find the error , I have uploaded a zip folder with my dump files and i have also included the analysis as well,. Please i would really appreciate if someone could come to my aid urgently.
Thanks

"CRASH DUMP ANALYSIS
System Information (local)
computer name: SID-PC
windows version: Windows 8.1 , 6.2, build: 9200
windows dir: C:\Windows
Hardware: HP ENVY 17 Notebook PC, Hewlett-Packard, 1968
CPU: GenuineIntel Intel(R) Core(TM) i5-4200M CPU @ 2.50GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 8518651904 total
VM: 2147352576, free: 1928118272

Crash Dump Analysis
Crash dump directory: C:\Windows\Minidump
Crash dumps are enabled on your computer.
On Mon 23/06/2014 22:25:09 GMT your computer crashed
crash dump file: C:\Windows\Minidump\062314-24265-01.dmp
This was probably caused by the following module: mt7118vu_x64.sys (0xFFFFF80003D98E22)
Bugcheck code: 0xD1 (0x0, 0x2, 0x0, 0xFFFFF80003D98E22)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\mt7118vu_x64.sys
product: MediaTek WiMAX Network Adapter Driver
company: MediaTek Inc.
description: NDIS 6.0 x86 Driver
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: mt7118vu_x64.sys (NDIS 6.0 x86 Driver, MediaTek Inc.).
Google query: MediaTek Inc. DRIVER_IRQL_NOT_LESS_OR_EQUAL

On Mon 23/06/2014 22:25:09 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: mt7118vu_x64.sys (mt7118vu_x64+0x3E22)
Bugcheck code: 0xD1 (0x0, 0x2, 0x0, 0xFFFFF80003D98E22)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\mt7118vu_x64.sys
product: MediaTek WiMAX Network Adapter Driver
company: MediaTek Inc.
description: NDIS 6.0 x86 Driver
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: mt7118vu_x64.sys (NDIS 6.0 x86 Driver, MediaTek Inc.).
Google query: MediaTek Inc. DRIVER_IRQL_NOT_LESS_OR_EQUAL

On Mon 23/06/2014 22:22:02 GMT your computer crashed
crash dump file: C:\Windows\Minidump\062314-22875-01.dmp
This was probably caused by the following module: mt7118vu_x64.sys (0xFFFFF8000523EE22)
Bugcheck code: 0xD1 (0x0, 0x2, 0x0, 0xFFFFF8000523EE22)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\mt7118vu_x64.sys
product: MediaTek WiMAX Network Adapter Driver
company: MediaTek Inc.
description: NDIS 6.0 x86 Driver
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: mt7118vu_x64.sys (NDIS 6.0 x86 Driver, MediaTek Inc.).
Google query: MediaTek Inc. DRIVER_IRQL_NOT_LESS_OR_EQUAL

On Mon 23/06/2014 07:41:26 GMT your computer crashed
crash dump file: C:\Windows\Minidump\062314-22265-01.dmp
This was probably caused by the following module: mt7118vu_x64.sys (0xFFFFF80003C11E22)
Bugcheck code: 0xD1 (0x0, 0x2, 0x0, 0xFFFFF80003C11E22)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\mt7118vu_x64.sys
product: MediaTek WiMAX Network Adapter Driver
company: MediaTek Inc.
description: NDIS 6.0 x86 Driver
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: mt7118vu_x64.sys (NDIS 6.0 x86 Driver, MediaTek Inc.).
Google query: MediaTek Inc. DRIVER_IRQL_NOT_LESS_OR_EQUAL

On Mon 23/06/2014 07:37:40 GMT your computer crashed
crash dump file: C:\Windows\Minidump\062314-22468-01.dmp
This was probably caused by the following module: mt7118vu_x64.sys (0xFFFFF800047AAE22)
Bugcheck code: 0xD1 (0x0, 0x2, 0x0, 0xFFFFF800047AAE22)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\mt7118vu_x64.sys
product: MediaTek WiMAX Network Adapter Driver
company: MediaTek Inc.
description: NDIS 6.0 x86 Driver
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: mt7118vu_x64.sys (NDIS 6.0 x86 Driver, MediaTek Inc.).
Google query: MediaTek Inc. DRIVER_IRQL_NOT_LESS_OR_EQUAL"

HERE IS A SCREEN SHOT OF THE DRIVERS , I HAVE HIGHLIGHTED THE MEDIATEK DRIVER

View attachment 45973

swodniw8guy · Jun 29, 2014

Please i would really appreciate if someone could help me with this. Thanks in advance

swodniw8guy · Jun 30, 2014

Anyone willing to have a look at this ? Its been 2 days now and no one has bothered replying . Please i would really appreciate if someone shows interest in helping out.

jtlap · Jun 30, 2014

I believe the information you received on the previous forum was accurate. This is definitely a software issue and you need to try to update your drivers. There is a driver on the HP website that specifically relates to the problem you are having.
Download the drivers from another computer and put them on a flash drive and transfer them to your computer with the issue.

Drivers & software - HP Support Center

Version:5.0.45.0 (17 Apr 2014) Fixes

- Fixes an issue which causes a blue screen event to occur.

swodniw8guy · Jun 30, 2014

I already updated the driver and it still gives this problem .

jtlap · Jun 30, 2014

In looking further, it looks like the driver designed to resolve that problem is the one you are running, however it is not the one that's crashing.
You say that you are connecting your modem, is this a USB WiMax card? Who is the manufacturer? Is it actually MediaTek branded? If this is the case, you need to find out what the proper driver for the card is. Your first stop would be their website, i cannot tell you which driver to download because I do not know what the chipset it. If you can't find it on their website, call them.

If this is a wimax card built into the HP Envy, contact HP directly via phone.

swodniw8guy · Jun 30, 2014

its a USB wimax card (Mediatek MT7118)

swodniw8guy · Jul 1, 2014

I just saw a post that was made some time ago
http://www.eightforums.com/bsod-crashes-debugging/16304-critical_process_died-please-help-t-t.html

You have a MediaTek MT7118 WiMAX USB Card - Win7 didn't like these devices, so I suspect that Windows 8 won't like them either. Here's my rant about these devices:
I do not recommend using wireless USB devices. Especially in Win7/Windows 8 systems.
These wireless USB devices have many issues with Win7(and I suspect with Windows 8) - using Vista drivers with them is almost sure to cause a BSOD.
Should you want to keep using these devices, be sure to have Win7/Windows 8 drivers - DO NOT use Vista drivers!!!
An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.
The worst case scenario is to uninstall it's software and physically remove the device from the system in order to test if it's causing the BSOD's.

I'm guessing this could be the same problem i am facing. So i would like to know if it is possible to update my MediaTek MT7118 WiMAX USB Card to one that works with Windows 8 or 8.1

usasma · Jul 2, 2014

Please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum): http://www.eightforums.com/bsod-cra...e-screen-death-bsod-posting-instructions.html Please use Option 1 as it provides Event Viewer logs.

I understand that this is a very important problem for you and that you'd like it solved as soon as is possible. But there are other circumstances that you may not be aware of. Please read this pinned topic about waiting for a response: http://www.eightforums.com/bsod-crashes-debugging/48165-have-you-been-waiting-response.html

I am familiar with SpiritX and Zigzag3143 and they do excellent BSOD work.

All 6 memory dumps blame mt7118vu_x64.sys - a driver for your MediaTek WIMAX adapter.

HP support lists 94 different models of the HP Envy 17 system - which one is yours?
HP Support, Drivers, Contact and Help Forums | HP ® Support

The MediaTek website doesn't list the Mediatek MT7118 USB card
Where did you get the driver from (please provide a link)?
The MediaTek driver that you highlighted in your first post dates from 2010
The one in the dump files dates from 2011
It's possible that this device is not compatible with Win8.1

Please note the drivers below that date from before the release of Windows 8.1 (17 Oct 2013) - check to see that each and every one is compatible w/Windows 8.1 (at the manufacturer's website). If not, you must either remove the device and it's software - or locate a Windows 8.1 compatible update on the web. Removing some drivers may make the system unstable - so if you're unable to find updates, post back for info on the one's that can/cannot be safely removed.

Without the additional reports that I requested in the first paragraph of my post, I cannot do much more for you.
Good luck!

Analysis:
The following is for informational purposes only.

Code:

[font=lucida console]**************************Sat Jun 28 17:05:35.337 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\062814-28234-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17085.amd64fre.winblue_gdr.140330-1035
System Uptime:[B]0 days 0:49:54.119[/B]
*** WARNING: Unable to verify timestamp for mt7118vu_x64.sys
*** ERROR: Module load completed but symbols could not be loaded for mt7118vu_x64.sys
Probably caused by :[B]mt7118vu_x64.sys ( mt7118vu_x64+3e22 )[/B]
BugCheck [B]D1, {0, 2, 0, fffff801f6a39e22}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000D1]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/url]
Arguments: 
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff801f6a39e22, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID: [B]AV_mt7118vu_x64+3e22[/B]
CPUID:        "Intel(R) Core(TM) i5-4200M CPU @ 2.50GHz"
MaxSpeed:     2500
CurrentSpeed: [B]2494[/B]
  BIOS Version                  F.36
  BIOS Release Date             10/24/2013
  Manufacturer                  Hewlett-Packard
  Product Name                  HP ENVY 17 Notebook PC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Jun 28 10:23:08.815 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\062814-33765-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17041.amd64fre.winblue_gdr.140305-1710
System Uptime:[B]0 days 0:11:24.607[/B]
*** WARNING: Unable to verify timestamp for mt7118vu_x64.sys
*** ERROR: Module load completed but symbols could not be loaded for mt7118vu_x64.sys
Probably caused by :[B]mt7118vu_x64.sys ( mt7118vu_x64+3e22 )[/B]
BugCheck [B]D1, {0, 2, 0, fffff80158fcee22}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000D1]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/url]
Arguments: 
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff80158fcee22, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID: [B]AV_mt7118vu_x64+3e22[/B]
CPUID:        "Intel(R) Core(TM) i5-4200M CPU @ 2.50GHz"
MaxSpeed:     2500
CurrentSpeed: [B]2494[/B]
  BIOS Version                  F.36
  BIOS Release Date             10/24/2013
  Manufacturer                  Hewlett-Packard
  Product Name                  HP ENVY 17 Notebook PC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Jun 23 18:25:09.173 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\062314-24265-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].16404.amd64fre.winblue_gdr.130913-2141
System Uptime:[B]0 days 0:02:36.946[/B]
*** WARNING: Unable to verify timestamp for mt7118vu_x64.sys
*** ERROR: Module load completed but symbols could not be loaded for mt7118vu_x64.sys
*** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
*** ERROR: Module load completed but symbols could not be loaded for afd.sys
Probably caused by :[B]mt7118vu_x64.sys ( mt7118vu_x64+3e22 )[/B]
BugCheck [B]D1, {0, 2, 0, fffff80003d98e22}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000D1]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/url]
Arguments: 
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff80003d98e22, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID: [B]AV_mt7118vu_x64+3e22[/B]
CPUID:        "Intel(R) Core(TM) i5-4200M CPU @ 2.50GHz"
MaxSpeed:     2500
CurrentSpeed: [B]2494[/B]
  BIOS Version                  F.36
  BIOS Release Date             10/24/2013
  Manufacturer                  Hewlett-Packard
  Product Name                  HP ENVY 17 Notebook PC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Jun 23 18:22:02.333 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\062314-22875-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].16404.amd64fre.winblue_gdr.130913-2141
System Uptime:[B]0 days 12:11:17.128[/B]
*** WARNING: Unable to verify timestamp for mt7118vu_x64.sys
*** ERROR: Module load completed but symbols could not be loaded for mt7118vu_x64.sys
*** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
*** ERROR: Module load completed but symbols could not be loaded for afd.sys
Probably caused by :[B]mt7118vu_x64.sys ( mt7118vu_x64+3e22 )[/B]
BugCheck [B]D1, {0, 2, 0, fffff8000523ee22}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000D1]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/url]
Arguments: 
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff8000523ee22, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID: [B]AV_mt7118vu_x64+3e22[/B]
CPUID:        "Intel(R) Core(TM) i5-4200M CPU @ 2.50GHz"
MaxSpeed:     2500
CurrentSpeed: [B]2494[/B]
  BIOS Version                  F.36
  BIOS Release Date             10/24/2013
  Manufacturer                  Hewlett-Packard
  Product Name                  HP ENVY 17 Notebook PC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Jun 23 03:41:26.270 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\062314-22265-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].16404.amd64fre.winblue_gdr.130913-2141
System Uptime:[B]0 days 0:03:17.054[/B]
*** WARNING: Unable to verify timestamp for mt7118vu_x64.sys
*** ERROR: Module load completed but symbols could not be loaded for mt7118vu_x64.sys
Probably caused by :[B]mt7118vu_x64.sys ( mt7118vu_x64+3e22 )[/B]
BugCheck [B]D1, {0, 2, 0, fffff80003c11e22}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000D1]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/url]
Arguments: 
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff80003c11e22, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID: [B]AV_mt7118vu_x64+3e22[/B]
CPUID:        "Intel(R) Core(TM) i5-4200M CPU @ 2.50GHz"
MaxSpeed:     2500
CurrentSpeed: [B]2494[/B]
  BIOS Version                  F.36
  BIOS Release Date             10/24/2013
  Manufacturer                  Hewlett-Packard
  Product Name                  HP ENVY 17 Notebook PC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Jun 23 03:37:40.857 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\062314-22468-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].16404.amd64fre.winblue_gdr.130913-2141
System Uptime:[B]0 days 0:02:45.641[/B]
*** WARNING: Unable to verify timestamp for mt7118vu_x64.sys
*** ERROR: Module load completed but symbols could not be loaded for mt7118vu_x64.sys
Probably caused by :[B]mt7118vu_x64.sys ( mt7118vu_x64+3e22 )[/B]
BugCheck [B]D1, {0, 2, 0, fffff800047aae22}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000D1]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/url]
Arguments: 
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff800047aae22, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID: [B]AV_mt7118vu_x64+3e22[/B]
CPUID:        "Intel(R) Core(TM) i5-4200M CPU @ 2.50GHz"
MaxSpeed:     2500
CurrentSpeed: [B]2494[/B]
  BIOS Version                  F.36
  BIOS Release Date             10/24/2013
  Manufacturer                  Hewlett-Packard
  Product Name                  HP ENVY 17 Notebook PC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

[font=lucida console]**************************Sat Jun 28 17:05:35.337 2014 (UTC - 4:00)**************************
[COLOR=RED][B]mtkwmptv_x64.sys             Wed Jan 13 21:02:23 2010 (4B4E7B2F)[/B][/COLOR]
[COLOR=RED][B]mt7118vu_x64.sys             Tue Mar  8 21:56:04 2011 (4D76EC44)[/B][/COLOR]
[COLOR=RED][B]CLVirtualDrive.sys           Mon Dec 26 08:26:47 2011 (4EF87617)[/B][/COLOR]
clwvd.sys                    Fri Aug  3 06:49:32 2012 (501BACBC)
WirelessButtonDriver64.sys   Wed Aug 29 23:11:29 2012 (503ED9E1)
ISCTD64.sys                  Tue Nov 27 14:52:34 2012 (50B51A02)
Accelerometer.sys            Tue Feb 26 15:08:10 2013 (512D162A)
hpdskflt.sys                 Tue Feb 26 15:08:12 2013 (512D162C)
INETMON.sys                  Wed Mar 13 17:11:58 2013 (5140EB9E)
TeeDriverx64.sys             Tue Jul  2 14:38:08 2013 (51D31E10)
iwdbus.sys                   Wed Jul 24 21:06:12 2013 (51F07A04)
Rt630x64.sys                 Fri Jul 26 03:01:35 2013 (51F21ECF)
SynTP.sys                    Thu Aug  1 20:51:42 2013 (51FB029E)
Smb_driver_Intel.sys         Thu Aug  1 20:54:20 2013 (51FB033C)
ikbevent.sys                 Tue Aug  6 19:41:35 2013 (520189AF)
imsevent.sys                 Tue Aug  6 19:45:57 2013 (52018AB5)
stwrt64.sys                  Fri Aug 16 06:26:26 2013 (520DFE52)
cnnctfy3.sys                 Fri Aug 16 13:12:46 2013 (520E5D8E)
iaStorA.sys                  Fri Aug 16 13:22:01 2013 (520E5FB9)
dump_iaStorA.sys             Fri Aug 16 13:22:01 2013 (520E5FB9)
nvlddmkm.sys                 Sun Aug 18 14:21:08 2013 (52111094)
igdkmd64.sys                 Mon Aug 19 19:08:25 2013 (5212A569)
RtsPer.sys                   Wed Aug 21 03:23:24 2013 (52146AEC)
intelppm.sys                 Thu Aug 22 04:46:35 2013 (5215CFEB)
rtbth.sys                    Thu Nov 28 22:13:06 2013 (52980642)
mfencbdc.sys                 Tue Mar 18 10:04:48 2014 (53285280)
mfehidk.sys                  Fri Mar 21 16:53:03 2014 (532CA6AF)
mfewfpk.sys                  Fri Mar 21 16:53:16 2014 (532CA6BC)
mfeapfk.sys                  Fri Mar 21 16:53:41 2014 (532CA6D5)
mfeavfk.sys                  Fri Mar 21 16:53:56 2014 (532CA6E4)
mfefirek.sys                 Fri Mar 21 16:55:15 2014 (532CA733)
cfwids.sys                   Fri Mar 21 16:55:40 2014 (532CA74C)
netr28x.sys                  Sat Mar 29 02:14:55 2014 (533664DF)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Jun 28 10:23:08.815 2014 (UTC - 4:00)**************************
agp440.sys                   Thu Aug 22 07:39:35 2013 (5215F877)
nv_agp.sys                   Thu Aug 22 07:39:38 2013 (5215F87A)
netr28x.sys                  Tue Nov 26 03:32:39 2013 (52945CA7)
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mfehidk.sys                  Thu Aug  1 19:40:33 2013 (51FAF1F1)
mfewfpk.sys                  Thu Aug  1 19:40:45 2013 (51FAF1FD)
mfeapfk.sys                  Thu Aug  1 19:41:10 2013 (51FAF216)
mfeavfk.sys                  Thu Aug  1 19:41:25 2013 (51FAF225)
mfefirek.sys                 Thu Aug  1 19:42:47 2013 (51FAF277)
cfwids.sys                   Thu Aug  1 19:43:19 2013 (51FAF297)
mfencbdc.sys                 Thu Oct 31 02:19:54 2013 (5271F68A)
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swodniw8guy · Jul 2, 2014

Hello Usama
Thanks for replying , I didn't download the The MT7118 driver , It seemed to have been pre-installed in the modem . When i click "about" on the modem interface it shows the modem driver as "mediatek MT7118" . Here is the SF file you requested. My HP 17'' ENVY model is ENVY 17-j101sa

usasma · Jul 3, 2014

What's the make and model of the modem?
I would contact the support center for the modem and see if:
- they have any more recent drivers
- if the device is compatible with Win8.1

If unable to get Win8.1 compatible drivers for the device, my suggestion is to get a device that is compatible with Win8.1

As an aside, some HP's have had BIOS/UEFI issues w/Win8.1 Please see about updating the BIOS/UEFI to the latest version (your current version is F.36 and the most current version is F.56). I believe this is the driver download link for your system: Software & driver downloads HP ENVY 17-j101sa Notebook PC | HP® Support

Beyond that, there's not much else that we can do here. There is a small possibility that the BIOS/UEFI update may help your BSOD issues. But the incompatibility will still exist even if the device seems to be working properly (for the time being).

Also, make sure that you keep up with the Windows Updates. This is a "double-edged sword" - it may help improve compatibility or it may cause further issues with the WiMax device. There's no telling until you try it.

Good luck!

swodniw8guy · Jul 3, 2014

Hi Usama , I really appreciate your interest in helping me . The make and model of the modem is greenpacket UH250.

usasma · Jul 4, 2014

Greenpacket does not provide drivers for their products on the web.
I'd suggest checking with the telecom provider for this device to see if they have Win8.1 compatible drivers for it.

If not, your choices are to get a new modem or to downgrade your system to one that is compatible w/the current drivers (I'd suggest Win7).

Good luck!

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