Random BSOD driving me mad

scubaman

New Member
Messages
1
Hi have a random BSOD and I need help. Not in any particular program or game. Some times will run all night no problems but sometimes maybe less than an hour. I hope I am doing this right please tell me if not. Attached is my file. When is crashes sometimes it just displays Error page ,sometimes it will freeze and sometimes it will restart
Thanks in advance
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    AMD x2
    Motherboard
    Gigabyte
    Memory
    2x 4gb
    Graphics Card(s)
    Nvidia
    Browser
    IE
    Antivirus
    AVg free
Your BIOS dates from 2010. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

Only 28 Windows Updates installed. Most systems have 60 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

Don't worry about the specific number, it's just important that you have checked and installed any updates that were available.

From the variety of BSOD's listed in the WER section of MSINFO32, I suspect a hardware problem (although compatibility is still high on the list of possibilities).
Please start with these free diagnostics: Hardware Diagnostics

In order to rule out compatibility/outdated drivers/corrupted drivers, please do the following:

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

Sentinel64.sys Mon Jun 2 02:14:55 2008 (48438FDF)
Rainbow Tech/SafeNet USB Security Device
http://www.carrona.org/drivers/driver.php?id=Sentinel64.sys

windrvr6.sys Wed Sep 2 05:36:17 2009 (4A9E3C91)
WinDriver or Alohabob USB Bridge Cable Driver
http://www.carrona.org/drivers/driver.php?id=windrvr6.sys

ckldrv.sys Thu Mar 18 19:10:27 2010 (4BA2B2E3)
CrypKey software
http://www.carrona.org/drivers/driver.php?id=ckldrv.sys

PxHlpa64.sys Mon Oct 17 10:29:34 2011 (4E9C3BCE)
Sonic CD/DVD driver (used by many different CD/DVD programs)
http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys

Please note the drivers below that date from before the release of Windows 8.1 (17 Oct 2013) - check to see that each and every one is compatible w/Windows 8.1 (at the manufacturer's website). If not, you must either remove the device and it's software - or locate a Windows 8.1 compatible update on the web. Removing some drivers may make the system unstable - so if you're unable to find updates, post back for info on the one's that can/cannot be safely removed.

If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings




Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Sat Jun 28 04:03:51.556 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\062814-72562-01.dmp]
Windows 8 Kernel Version 9600 MP (2 procs) Free x64
Built by: [B]9600[/B].17085.amd64fre.winblue_gdr.140330-1035
System Uptime:[B]0 days 0:45:29.754[/B]
Probably caused by :[B]dxgmms1.sys ( dxgmms1!VidMmInterface+1650f )[/B]
BugCheck [B]50, {ffffffffffffffff, 0, fffff801bf28d4cf, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000050]PAGE_FAULT_IN_NONPAGED_AREA (50)[/url]
Arguments: 
Arg1: ffffffffffffffff, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff801bf28d4cf, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000000, (reserved)
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  iexplore.exe
FAILURE_BUCKET_ID: [B]AV_dxgmms1!VidMmInterface[/B]
  BIOS Version                  F7
  BIOS Release Date             11/24/2010
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  GA-880GA-UD3H
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jun 27 19:28:29.137 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\062814-63906-01.dmp]
Windows 8 Kernel Version 9600 MP (2 procs) Free x64
Built by: [B]9600[/B].17085.amd64fre.winblue_gdr.140330-1035
System Uptime:[B]0 days 3:01:11.196[/B]
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :[B]win32k.sys ( win32k+70128 )[/B]
BugCheck [B]3B, {c0000005, fffff96000162128, ffffd0002c9ea050, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff96000162128, Address of the instruction which caused the bugcheck
Arg3: ffffd0002c9ea050, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  SAiLicService.
FAILURE_BUCKET_ID: [B]0x3B_win32k+70128[/B]
  BIOS Version                  F7
  BIOS Release Date             11/24/2010
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  GA-880GA-UD3H
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Sat Jun 28 04:03:51.556 2014 (UTC - 4:00)**************************
[COLOR=RED][B]Sentinel64.sys              Mon Jun  2 02:14:55 2008 (48438FDF)[/B][/COLOR]
[COLOR=RED][B]windrvr6.sys                Wed Sep  2 05:36:17 2009 (4A9E3C91)[/B][/COLOR]
[COLOR=RED][B]ckldrv.sys                  Thu Mar 18 19:10:27 2010 (4BA2B2E3)[/B][/COLOR]
[COLOR=RED][B]PxHlpa64.sys                Mon Oct 17 10:29:34 2011 (4E9C3BCE)[/B][/COLOR]
GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
jraid.sys                   Mon Sep 17 02:50:31 2012 (5056C837)
amdide64.sys                Tue Dec  4 04:49:28 2012 (50BDC728)
Tpkd.sys                    Thu Apr 11 17:04:30 2013 (5167255E)
tap0901.sys                 Thu Aug 22 08:40:01 2013 (521606A1)
nvhda64v.sys                Thu Nov 28 08:38:09 2013 (52974741)
WinDivert.sys               Mon Dec  2 22:46:09 2013 (529D5401)
nvvad64v.sys                Fri Mar 28 09:32:06 2014 (533579D6)
avgwfpa.sys                 Mon Mar 31 10:06:42 2014 (53397672)
Rt630x64.sys                Thu May  8 07:01:57 2014 (536B6425)
avgrkx64.sys                Tue May 13 08:04:26 2014 (53720A4A)
avgidsdrivera.sys           Tue May 13 08:04:50 2014 (53720A62)
avgmfx64.sys                Tue May 13 08:05:03 2014 (53720A6F)
avgdiska.sys                Tue May 13 08:05:03 2014 (53720A6F)
avgidsha.sys                Tue May 13 08:05:36 2014 (53720A90)
avgloga.sys                 Tue May 13 08:06:01 2014 (53720AA9)
avgldx64.sys                Tue May 13 08:20:22 2014 (53720E06)
RTKVHD64.sys                Wed May 14 06:28:52 2014 (53734564)
nvlddmkm.sys                Mon May 19 19:08:44 2014 (537A8EFC)
NvStreamKms.sys             Thu May 22 12:43:14 2014 (537E2922)
avgtpx64.sys                Thu May 29 08:32:11 2014 (538728CB)
[/font]
http://www.carrona.org/drivers/driver.php?id=Sentinel64.sys
http://www.carrona.org/drivers/driver.php?id=windrvr6.sys
http://www.carrona.org/drivers/driver.php?id=ckldrv.sys
http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=jraid.sys
http://www.carrona.org/drivers/driver.php?id=amdide64.sys
http://www.carrona.org/drivers/driver.php?id=Tpkd.sys
http://www.carrona.org/drivers/driver.php?id=tap0901.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
WinDivert.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=avgwfpa.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=avgrkx64.sys
http://www.carrona.org/drivers/driver.php?id=avgidsdrivera.sys
http://www.carrona.org/drivers/driver.php?id=avgmfx64.sys
http://www.carrona.org/drivers/driver.php?id=avgdiska.sys
http://www.carrona.org/drivers/driver.php?id=avgidsha.sys
http://www.carrona.org/drivers/driver.php?id=avgloga.sys
http://www.carrona.org/drivers/driver.php?id=avgldx64.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
http://www.carrona.org/drivers/driver.php?id=avgtpx64.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
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