BSOD playing Fallout 3 igdkmd64.sys

MrShala

New Member
Messages
2
Location
Westmalle - Belgium
Hello,

I have a problem with my computer when I'm playing Fallout 3.
The game freezes and a BSOD appears with following note: "DRIVER-IRQL-NOT-LESS-OR-EQUAL (igdkmd64.sys)".

I do have a .dmp file but I have no idea how to read it and it is like 700mb...

Anyone here who has a solution for me?

Greetings
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Asus N56VB-S4054H
    CPU
    Intel I7-3630QM
    Motherboard
    Intel® HM76 Express Chipset
    Memory
    DDR3 1600 MHz SDRAM, 2 x SO-DIMM 8 GB
    Graphics Card(s)
    NVIDIA® GeForce® GT 740M 2GB/4GB DDR3 VRAM
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung 840 PRO 265GB SSD

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    self build
    CPU
    Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz
    Motherboard
    Asrock P55 Pro
    Memory
    DDR3 Team--Elite-1333 8 gb
    Graphics Card(s)
    Sapphire R9 280x
    Sound Card
    Realtek Alc 855
    Monitor(s) Displays
    Acer V233H
    Screen Resolution
    1920 x 1020
    Hard Drives
    Samsung evo 850 SSd
    Seagate ST 320 gb
    Samsung HD 750 gb
    Seagate ST 3000gb
    PSU
    OCZ Stealth 600 watt
    Case
    Antec 300
    Mouse
    Speedlink Ledos and Nexus
DMP files

Here are the .dmp files:
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Asus N56VB-S4054H
    CPU
    Intel I7-3630QM
    Motherboard
    Intel® HM76 Express Chipset
    Memory
    DDR3 1600 MHz SDRAM, 2 x SO-DIMM 8 GB
    Graphics Card(s)
    NVIDIA® GeForce® GT 740M 2GB/4GB DDR3 VRAM
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung 840 PRO 265GB SSD
The reports are incomplete. Please rerun the collection app and let it run for at least 15 minutes (or until the app itself says that it's done). Then upload the completed reports along with your next post.

Both of these dumps point to your Intel graphics drivers. Please:
- download a fresh copy of the latest, Win8.1 compatible drivers from the Asus website
- uninstall the current Intel graphics drivers from your system
- install the freshly downloaded drivers
- monitor for further BSOD's

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
Alternate link: Disk-Tools.com
Manual procedure here: Registry and SPTD problems | DAEMON Pro Help

Please note the drivers below that date from before the release of Windows 8.1 (17 Oct 2013) - check to see that each and every one is compatible w/Windows 8.1 (at the manufacturer's website). If not, you must either remove the device and it's software - or locate a Windows 8.1 compatible update on the web. Removing some drivers may make the system unstable - so if you're unable to find updates, post back for info on the one's that can/cannot be safely removed.

If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings



Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Sat Jun 28 09:55:14.146 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\062814-21843-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].17085.amd64fre.winblue_gdr.140330-1035
System Uptime:[B]0 days 0:57:08.942[/B]
*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
Probably caused by :[B]igdkmd64.sys ( igdkmd64+62c47 )[/B]
BugCheck [B]D1, {28, 2, 0, fffff8009ca88c47}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000D1]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/url]
Arguments: 
Arg1: 0000000000000028, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff8009ca88c47, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  dwm.exe
FAILURE_BUCKET_ID: [B]AV_igdkmd64+62c47[/B]
CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2395[/B]
  BIOS Version                  N56VB.202
  BIOS Release Date             01/21/2013
  Manufacturer                  ASUSTeK COMPUTER INC.
  Product Name                  N56VB
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Jun 28 08:52:17.193 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\062814-22312-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].17085.amd64fre.winblue_gdr.140330-1035
System Uptime:[B]0 days 13:43:49.986[/B]
*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
Probably caused by :[B]igdkmd64.sys ( igdkmd64+62c47 )[/B]
BugCheck [B]D1, {28, 2, 0, fffff800a5340c47}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000D1]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/url]
Arguments: 
Arg1: 0000000000000028, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff800a5340c47, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  dwm.exe
FAILURE_BUCKET_ID: [B]AV_igdkmd64+62c47[/B]
CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2395[/B]
  BIOS Version                  N56VB.202
  BIOS Release Date             01/21/2013
  Manufacturer                  ASUSTeK COMPUTER INC.
  Product Name                  N56VB
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Sat Jun 28 09:55:14.146 2014 (UTC - 4:00)**************************
ASMMAP64.sys                Thu Jul  2 05:13:26 2009 (4A4C7A36)
atkwmiacpi64.sys            Tue Sep  6 21:44:52 2011 (4E66CC94)
AiCharger.sys               Thu Sep 22 22:04:40 2011 (4E7BE938)
kbfiltr.sys                 Wed Aug  1 23:22:22 2012 (5019F26E)
bdfwfpf.sys                 Wed Oct 17 08:12:10 2012 (507EA09A)
avchv.sys                   Wed Oct 31 13:05:22 2012 (50915A52)
iaStorA.sys                 Mon Nov 19 15:09:40 2012 (50AA9204)
dump_iaStorA.sys            Mon Nov 19 15:09:40 2012 (50AA9204)
HECIx64.sys                 Mon Dec 17 14:32:21 2012 (50CF7345)
AsusTP.sys                  Thu Jan 10 08:29:56 2013 (50EEC254)
btath_bus.sys               Mon Jan 21 04:18:42 2013 (50FD07F2)
RTKVHD64.sys                Tue Jan 22 08:38:22 2013 (50FE964E)
npf.sys                     Thu Feb 28 20:31:24 2013 (513004EC)
L1C63x64.sys                Sun Mar 31 23:15:17 2013 (5158FBC5)
vmci.sys                    Fri May 17 21:19:18 2013 (5196D716)
VMNET.SYS                   Thu Jul 18 15:42:50 2013 (51E8453A)
vmnetbridge.sys             Thu Jul 18 15:43:47 2013 (51E84573)
iwdbus.sys                  Wed Jul 24 21:06:12 2013 (51F07A04)
vsock.sys                   Wed Jul 31 22:46:10 2013 (51F9CBF2)
trufos.sys                  Wed Aug  7 06:46:25 2013 (52022581)
athwbx.sys                  Thu Aug 15 23:13:28 2013 (520D98D8)
intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
gzflt.sys                   Fri Aug 23 06:48:49 2013 (52173E11)
igdkmd64.sys                Mon Sep 16 20:08:54 2013 (52379D96)
AsHIDSwitch64.sys           Mon Oct  7 21:45:17 2013 (525363AD)
nvlddmkm.sys                Wed Oct 23 02:21:50 2013 (52676AFE)
nvpciflt.sys                Wed Oct 23 02:22:31 2013 (52676B27)
avc3.sys                    Mon Dec  2 04:37:41 2013 (529C54E5)
avckf.sys                   Mon Dec  2 04:39:31 2013 (529C5553)
btfilter.sys                Thu Jan  2 00:24:20 2014 (52C4F804)
[COLOR=RED][B]dtsoftbus01.sys             Fri Feb 21 04:49:36 2014 (53072130)[/B][/COLOR]
hcmon.sys                   Thu Feb 27 21:40:28 2014 (530FF71C)
vmnetuserif.sys             Mon Apr 14 18:07:57 2014 (534C5C3D)
vmx86.sys                   Mon Apr 14 19:31:39 2014 (534C6FDB)
[/font]
http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys
http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys
http://www.carrona.org/drivers/driver.php?id=AiCharger.sys
http://www.carrona.org/drivers/driver.php?id=kbfiltr.sys
http://www.carrona.org/drivers/driver.php?id=bdfwfpf.sys
http://www.carrona.org/drivers/driver.php?id=avchv.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=AsusTP.sys
http://www.carrona.org/drivers/driver.php?id=btath_bus.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=npf.sys
http://www.carrona.org/drivers/driver.php?id=L1C63x64.sys
http://www.carrona.org/drivers/driver.php?id=vmci.sys
http://www.carrona.org/drivers/driver.php?id=VMNET.SYS
http://www.carrona.org/drivers/driver.php?id=vmnetbridge.sys
http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
http://www.carrona.org/drivers/driver.php?id=vsock.sys
http://www.carrona.org/drivers/driver.php?id=trufos.sys
http://www.carrona.org/drivers/driver.php?id=athwbx.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=gzflt.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=AsHIDSwitch64.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
http://www.carrona.org/drivers/driver.php?id=avc3.sys
http://www.carrona.org/drivers/driver.php?id=avckf.sys
http://www.carrona.org/drivers/driver.php?id=btfilter.sys
http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
http://www.carrona.org/drivers/driver.php?id=hcmon.sys
http://www.carrona.org/drivers/driver.php?id=vmnetuserif.sys
http://www.carrona.org/drivers/driver.php?id=vmx86.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Back
Top