Multiple BSOD errors

newbee001 · Jun 21, 2014

I own a dell precision m6800. For about 3 weeks now I have been experiencing a lot of BSOD almost everyday. Sometimes without doing anything the laptop bluescreens. I have tried restoring to factory setting but BSOD keeps occuring. I downloaded the bluescreenview and i see most of the bsod are caused by ntoskrnl.exe. I will include the dumps in a rar. Please help me. This is really frustrating.

SPECS:
Dell Precision m6800
Intel core i7 4800MQ @ 2.7GHz
32GB DDR3 RAM
Intel HD 4600 Graphics
Nvidia Quadro k4100m 4GB
256SSD + 500GB HDD

usasma · Jun 21, 2014

Please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum): http://www.eightforums.com/bsod-cra...e-screen-death-bsod-posting-instructions.html Please use Option 1 as it provides Event Viewer logs.

As you have restored the OS and are still experiencing BSOD's, start with these free hardware diagnostics: Hardware Diagnostics Often problems that continue after reinstalling Windows are caused by hardware problems.

Let's start with HotSpotShield. It is known to cause BSOD's on some Windows systems (although I haven't seen any previously with this version of the driver). Please uninstall it to see if that helps stop the BSOD's.

The other driver that I suspect is the tap0901.sys. It's a part of the TAP-Win32 Adapter and is usually associated with some sort of USB modem. In this case the driver dates from 2011 and is likely not compatible with Win8. Please download and install an updated copy that is compatible with Win8.

I can't tell if you have 2 antivirus' installed. If you do, please uninstall one of them immediately. There should only be one antivirus and one firewall active in memory at a time - more than that can cause problems with the system as they will compete with each other.

If these drivers don't fix the problem, then it's most likely (IMO) a hardware problem. So continue with the hardware diagnostics. FYI - the reports I requested in the first paragraph are still needed as they may reveal other issues that need to be fixed.

Please make sure that Driver Verifier is turned off. It's purpose is to cause BSOD's, so we don't need it doing that any longer.

Analysis:
The following is for informational purposes only.

Code:

[FONT=lucida console]**************************Sat Jun 21 17:14:31.297 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\062114-18218-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16420.amd64fre.win8_gdr.120919-1813
System Uptime:[B]0 days 3:39:55.075[/B]
Probably caused by :[B]intelppm.sys ( intelppm!PerfReadActualMasterCount+17 )[/B]
BugCheck [B]1E, {ffffffffc000001d, fffff8800559f973, fffff88002fe6f00, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000001E"]KMODE_EXCEPTION_NOT_HANDLED (1e)[/URL]
Arguments: 
Arg1: ffffffffc000001d, The exception code that was not handled
Arg2: fffff8800559f973, The address that the exception occurred at
Arg3: fffff88002fe6f00, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_c000001d
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x1E_c000001d_VRF_BAD_IP_intelppm!PerfReadActualMasterCount[/B]
CPUID:        "Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz"
MaxSpeed:     2700
CurrentSpeed: [B]2694[/B]
  BIOS Version                  A05
  BIOS Release Date             12/13/2013
  Manufacturer                  Dell Inc.
  Product Name                  Precision M6800
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Jun 21 13:33:56.145 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\062114-9828-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16420.amd64fre.win8_gdr.120919-1813
System Uptime:[B]0 days 1:12:08.916[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!KiTimerWaitTest+2ca )[/B]
BugCheck [B]A, {fffffa7f9b96f348, 2, 1, fffff8000a0b0aaa}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000000A"]IRQL_NOT_LESS_OR_EQUAL (a)[/URL]
Arguments: 
Arg1: fffffa7f9b96f348, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff8000a0b0aaa, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID: [B][COLOR=RED]VERIFIER_ENABLED_VISTA_MINIDUMP[/COLOR][/B]
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]AV_VRF_nt!KiTimerWaitTest[/B]
CPUID:        "Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz"
MaxSpeed:     2700
CurrentSpeed: [B]2694[/B]
  BIOS Version                  A05
  BIOS Release Date             12/13/2013
  Manufacturer                  Dell Inc.
  Product Name                  Precision M6800
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Jun 21 10:06:27.582 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\062114-22109-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16420.amd64fre.win8_gdr.120919-1813
System Uptime:[B]0 days 8:26:23.930[/B]
Probably caused by :[B]win32k.sys ( win32k!xxxRealSleepThread+2c7 )[/B]
BugCheck [B]A, {11b, 2, 0, fffff8009f924f42}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000000A"]IRQL_NOT_LESS_OR_EQUAL (a)[/URL]
Arguments: 
Arg1: 000000000000011b, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff8009f924f42, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID: [B][COLOR=RED]VERIFIER_ENABLED_VISTA_MINIDUMP[/COLOR][/B]
PROCESS_NAME:  TuneUpUtilitie
FAILURE_BUCKET_ID: [B]AV_VRF_win32k!xxxRealSleepThread[/B]
CPUID:        "Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz"
MaxSpeed:     2700
CurrentSpeed: [B]2694[/B]
  BIOS Version                  A05
  BIOS Release Date             12/13/2013
  Manufacturer                  Dell Inc.
  Product Name                  Precision M6800
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Jun 21 01:40:03.762 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\062114-13015-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16420.amd64fre.win8_gdr.120919-1813
System Uptime:[B]0 days 1:42:14.553[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!KiFastFailDispatch+d0 )[/B]
BugCheck [B]139, {3, fffff8801e2e2840, fffff8801e2e2798, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000139"]KERNEL_SECURITY_CHECK_FAILURE (139)[/URL]
Arguments: 
Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
Arg2: fffff8801e2e2840, Address of the trap frame for the exception that caused the bugcheck
Arg3: fffff8801e2e2798, Address of the exception record for the exception that caused the bugcheck
Arg4: 0000000000000000, Reserved
BUGCHECK_STR:  0x139
DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
PROCESS_NAME:  FlashPlayerPlu
FAILURE_BUCKET_ID: [B]0x139_VRF_3_nt!KiFastFailDispatch[/B]
CPUID:        "Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz"
MaxSpeed:     2700
CurrentSpeed: [B]2694[/B]
  BIOS Version                  A05
  BIOS Release Date             12/13/2013
  Manufacturer                  Dell Inc.
  Product Name                  Precision M6800
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jun 20 17:49:10.106 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\062014-8859-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16420.amd64fre.win8_gdr.120919-1813
System Uptime:[B]0 days 0:13:03.809[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!KiFatalExceptionHandler+22 )[/B]
BugCheck [B]1E, {ffffffffc0000096, fffff8005a77073e, 1, 2717}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000001E"]KMODE_EXCEPTION_NOT_HANDLED (1e)[/URL]
Arguments: 
Arg1: ffffffffc0000096, The exception code that was not handled
Arg2: fffff8005a77073e, The address that the exception occurred at
Arg3: 0000000000000001, Parameter 0 of the exception
Arg4: 0000000000002717, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_c0000096
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x1E_c0000096_nt!KiFatalExceptionHandler[/B]
CPUID:        "Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz"
MaxSpeed:     2700
CurrentSpeed: [B]2694[/B]
  BIOS Version                  A05
  BIOS Release Date             12/13/2013
  Manufacturer                  Dell Inc.
  Product Name                  Precision M6800
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jun 20 17:34:53.879 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\062014-18046-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16420.amd64fre.win8_gdr.120919-1813
System Uptime:[B]0 days 3:39:33.582[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!KiInsertTimerTable+19a )[/B]
BugCheck [B]3B, {c0000005, fffff801a52f705a, fffff8801e978f20, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000003B"]SYSTEM_SERVICE_EXCEPTION (3b)[/URL]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff801a52f705a, Address of the instruction which caused the bugcheck
Arg3: fffff8801e978f20, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  audiodg.exe
FAILURE_BUCKET_ID: [B]0x3B_nt!KiInsertTimerTable[/B]
CPUID:        "Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz"
MaxSpeed:     2700
CurrentSpeed: [B]2694[/B]
  BIOS Version                  A05
  BIOS Release Date             12/13/2013
  Manufacturer                  Dell Inc.
  Product Name                  Precision M6800
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jun 20 13:54:51.189 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\062014-19078-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16420.amd64fre.win8_gdr.120919-1813
System Uptime:[B]0 days 0:31:02.880[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!KiDeferredReadyThread+3c1 )[/B]
BugCheck [B]A, {fffff88003073170, 2, 0, fffff801284b6661}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000000A"]IRQL_NOT_LESS_OR_EQUAL (a)[/URL]
Arguments: 
Arg1: fffff88003073170, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff801284b6661, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]AV_nt!KiDeferredReadyThread[/B]
CPUID:        "Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz"
MaxSpeed:     2700
CurrentSpeed: [B]2694[/B]
  BIOS Version                  A05
  BIOS Release Date             12/13/2013
  Manufacturer                  Dell Inc.
  Product Name                  Precision M6800
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jun 20 13:20:54.771 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\062014-40046-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16420.amd64fre.win8_gdr.120919-1813
System Uptime:[B]0 days 8:12:24.330[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+29fcd )[/B]
BugCheck [B]DE, {2, fffff8a016e0e6f0, bffff8a016e0e6f1, 355dd08c0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x000000DE"]POOL_CORRUPTION_IN_FILE_AREA (de)[/URL]
Arguments: 
Arg1: 0000000000000002
Arg2: fffff8a016e0e6f0
Arg3: bffff8a016e0e6f1
Arg4: 0000000355dd08c0
BUGCHECK_STR:  0xDE
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0xDE_nt!_??_::FNODOBFM::_string_[/B]
CPUID:        "Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz"
MaxSpeed:     2700
CurrentSpeed: [B]2694[/B]
  BIOS Version                  A05
  BIOS Release Date             12/13/2013
  Manufacturer                  Dell Inc.
  Product Name                  Precision M6800
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jun 20 05:07:52.350 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\062014-18453-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16420.amd64fre.win8_gdr.120919-1813
System Uptime:[B]0 days 4:49:19.053[/B]
Probably caused by :[B]storport.sys ( storport!RaidUnitCompleteRequest+38e6 )[/B]
BugCheck [B]139, {3, fffff803f91dd5e0, fffff803f91dd538, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000139"]KERNEL_SECURITY_CHECK_FAILURE (139)[/URL]
Arguments: 
Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
Arg2: fffff803f91dd5e0, Address of the trap frame for the exception that caused the bugcheck
Arg3: fffff803f91dd538, Address of the exception record for the exception that caused the bugcheck
Arg4: 0000000000000000, Reserved
BUGCHECK_STR:  0x139
DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x139_3_storport!RaidUnitCompleteRequest[/B]
CPUID:        "Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz"
MaxSpeed:     2700
CurrentSpeed: [B]2694[/B]
  BIOS Version                  A05
  BIOS Release Date             12/13/2013
  Manufacturer                  Dell Inc.
  Product Name                  Precision M6800
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jun 20 00:17:58.062 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\061914-23359-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16420.amd64fre.win8_gdr.120919-1813
System Uptime:[B]0 days 3:27:19.778[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!KiExpireTimerTable+102 )[/B]
BugCheck [B]1E, {ffffffffc0000005, fffff8014e6a80ce, 0, ffffffffffffffff}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000001E"]KMODE_EXCEPTION_NOT_HANDLED (1e)[/URL]
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8014e6a80ce, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: ffffffffffffffff, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_c0000005_R
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x1E_c0000005_R_nt!KiExpireTimerTable[/B]
CPUID:        "Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz"
MaxSpeed:     2700
CurrentSpeed: [B]2694[/B]
  BIOS Version                  A05
  BIOS Release Date             12/13/2013
  Manufacturer                  Dell Inc.
  Product Name                  Precision M6800
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Jun 19 20:50:04.304 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\061914-20984-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16420.amd64fre.win8_gdr.120919-1813
System Uptime:[B]0 days 2:29:34.982[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!KeUpdateTimeAssist+172 )[/B]
BugCheck [B]A, {fffff081bcbf4ad0, d, 1, fffff801bc2af591}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000000A"]IRQL_NOT_LESS_OR_EQUAL (a)[/URL]
Arguments: 
Arg1: fffff081bcbf4ad0, memory referenced
Arg2: 000000000000000d, IRQL
Arg3: 0000000000000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff801bc2af591, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]AV_nt!KeUpdateTimeAssist[/B]
CPUID:        "Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz"
MaxSpeed:     2700
CurrentSpeed: [B]2694[/B]
  BIOS Version                  A05
  BIOS Release Date             12/13/2013
  Manufacturer                  Dell Inc.
  Product Name                  Precision M6800
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Jun 19 04:39:51.424 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\061914-25562-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16420.amd64fre.win8_gdr.120919-1813
System Uptime:[B]0 days 2:18:49.141[/B]
Probably caused by :[B]memory_corruption ( nt!MiDemoteCombinedPte+3d )[/B]
BugCheck [B]1000007E, {ffffffffc0000005, fffff803ce39239d, fffff880031f7548, fffff880031f6d80}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x1000007E"]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/URL]
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff803ce39239d, The address that the exception occurred at
Arg3: fffff880031f7548, Exception Record Address
Arg4: fffff880031f6d80, Context Record Address
PROCESS_NAME:  firefox.exe
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
FAILURE_BUCKET_ID: [B]AV_nt!MiDemoteCombinedPte[/B]
CPUID:        "Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz"
MaxSpeed:     2700
CurrentSpeed: [B]2694[/B]
  BIOS Version                  A05
  BIOS Release Date             12/13/2013
  Manufacturer                  Dell Inc.
  Product Name                  Precision M6800
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jun 18 16:53:29.769 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\061814-18140-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16420.amd64fre.win8_gdr.120919-1813
System Uptime:[B]0 days 3:36:02.459[/B]
Probably caused by :[B]storport.sys ( storport!RaidUnitPoFxIdleComponent+3c )[/B]
BugCheck [B]139, {3, fffff8020b3be5a0, fffff8020b3be4f8, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000139"]KERNEL_SECURITY_CHECK_FAILURE (139)[/URL]
Arguments: 
Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
Arg2: fffff8020b3be5a0, Address of the trap frame for the exception that caused the bugcheck
Arg3: fffff8020b3be4f8, Address of the exception record for the exception that caused the bugcheck
Arg4: 0000000000000000, Reserved
BUGCHECK_STR:  0x139
DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
PROCESS_NAME:  Monitor.exe
FAILURE_BUCKET_ID: [B]0x139_3_storport!RaidUnitPoFxIdleComponent[/B]
CPUID:        "Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz"
MaxSpeed:     2700
CurrentSpeed: [B]2694[/B]
  BIOS Version                  A05
  BIOS Release Date             12/13/2013
  Manufacturer                  Dell Inc.
  Product Name                  Precision M6800
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/FONT]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

[FONT=lucida console]**************************Sat Jun 21 17:14:31.297 2014 (UTC - 4:00)**************************
[COLOR=RED][B]tap0901.sys                   Thu Nov 24 13:50:27 2011 (4ECE91F3)[/B][/COLOR]
CLVirtualDrive.sys            Mon Dec 26 08:26:47 2011 (4EF87617)
TuneUpUtilitiesDriver64.sys   Fri May 25 06:28:19 2012 (4FBF5EC3)
rikvm_38F51D56.sys            Thu Jun  7 00:31:48 2012 (4FD02EB4)
stdcfltn.sys                  Fri Jul 13 19:30:14 2012 (5000AF86)
intelppm.sys                  Wed Jul 25 22:26:48 2012 (5010AAE8)
DellRbtn.sys                  Fri Aug  3 17:32:54 2012 (501C4386)
cvusbdrv.sys                  Fri Oct  5 00:35:16 2012 (506E6384)
e1d63x64.sys                  Tue Feb 26 19:23:53 2013 (512D5219)
npf.sys                       Thu Feb 28 20:31:24 2013 (513004EC)
ST_Accel.sys                  Wed Mar 27 19:00:21 2013 (51537A05)
bcmwl63a.sys                  Wed Apr 17 21:28:50 2013 (516F4C52)
O2FJ2w8x64.sys                Mon May  6 23:31:26 2013 (5188758E)
vmci.sys                      Fri May 17 21:19:18 2013 (5196D716)
Apfiltr.sys                   Tue May 21 02:04:29 2013 (519B0E6D)
amdkmpfd.sys                  Tue May 21 21:05:52 2013 (519C19F0)
igdkmd64.sys                  Mon Jun  3 12:04:49 2013 (51ACBEA1)
VMNET.SYS                     Thu Jul 18 15:42:50 2013 (51E8453A)
vmnetadapter.sys              Thu Jul 18 15:43:00 2013 (51E84544)
vmnetbridge.sys               Thu Jul 18 15:43:47 2013 (51E84573)
vsock.sys                     Wed Jul 31 22:46:10 2013 (51F9CBF2)
RTDVHD64.sys                  Tue Aug 27 01:28:08 2013 (521C38E8)
hcmon.sys                     Tue Aug 27 02:33:25 2013 (521C4835)
VMparport.sys                 Tue Aug 27 13:56:00 2013 (521CE830)
vmnetuserif.sys               Tue Aug 27 14:17:36 2013 (521CED40)
vmx86.sys                     Tue Aug 27 15:32:58 2013 (521CFEEA)
dump_iaStorA.sys              Wed Aug 28 18:13:22 2013 (521E7602)
iaStorA.sys                   Wed Aug 28 18:13:22 2013 (521E7602)
atikmpag.sys                  Fri Sep 13 04:45:24 2013 (5232D0A4)
atikmdag.sys                  Fri Sep 13 05:58:28 2013 (5232E1C4)
bcbtums.sys                   Thu Oct 17 16:45:30 2013 (52604C6A)
nvlddmkm.sys                  Mon Oct 28 17:38:03 2013 (526ED93B)
nvkflt.sys                    Mon Oct 28 17:38:39 2013 (526ED95F)
idmwfp.sys                    Wed Nov 27 09:24:10 2013 (5296008A)
TeeDriverx64.sys              Wed Nov 27 12:56:32 2013 (52963250)
aswKbd.sys                    Tue Mar 18 16:32:37 2014 (5328AD65)
aswHwid.sys                   Tue Apr  8 11:43:26 2014 (5344191E)
aswRdr2.sys                   Thu Apr 17 07:02:56 2014 (534FB4E0)
aswMonFlt.sys                 Thu Apr 17 07:04:01 2014 (534FB521)
aswRvrt.sys                   Thu Apr 17 07:04:41 2014 (534FB549)
aswVmm.sys                    Thu Apr 17 07:04:55 2014 (534FB557)
aswSnx.sys                    Mon May  5 04:04:42 2014 (5367461A)
aswNdisFlt.sys                Mon May  5 04:05:20 2014 (53674640)
aswSP.sys                     Mon May  5 04:11:11 2014 (5367479F)
aswStm.sys                    Mon May  5 04:11:48 2014 (536747C4)
taphss6.sys                   Fri May 16 20:42:31 2014 (5376B077)
[COLOR=RED][B]hssdrv6.sys                   Fri May 16 22:34:57 2014 (5376CAD1)[/B][/COLOR]
avgtpx64.sys                  Thu May 29 08:32:11 2014 (538728CB)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jun 20 17:34:53.879 2014 (UTC - 4:00)**************************
nvhda64v.sys                  Thu Nov 28 08:38:09 2013 (52974741)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jun 18 16:53:29.769 2014 (UTC - 4:00)**************************
avgtpx64.sys                  Wed Mar 12 06:48:45 2014 (53203B8D)
[/FONT]

newbee001 · Jun 21, 2014

SF Diagnostic tool Output

I have included the SF Diagnostics Tool Output

usasma · Jun 22, 2014

Thanks for the reports!

Only 1 Windows Update installed. Most systems have 160 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

HotSpotShield was still installed when you generated these reports. Please ensure that it's uninstalled (you can feel free to reinstall the latest, Win8 compatible version AFTER we've stabilized the system).

I'm uncertain about the Buffalo NAS, I seem to recall issues with it a while back - but cannot locate anything significant with an internet search. If you don't rely on this software/device you may want to uinstall it in order to test it (you can feel free to reinstall the latest, Win8 compatible version AFTER we've stabilized the system). If this device was installed/connected while reinstalling Windows, it may be that it is the cause - so it's important to remove it in order to test.

Good luck!

newbee001 · Jun 25, 2014

So it took about 2-3 days to get the memtest done. It did 8 passes with no error. I did a Dell diagnostics Test on all components and there were errors with one of the hard drives which is a seagate. I tried a short test with seatools on the drive and there was a failure. Am doing a long fix all test on the drive to see what happens.

usasma · Jun 26, 2014

It's been my experience that fixing a hard drive that way is a temporary measure.
If the problems come back, then it's time to replace it.
At work we just replace them rather than fix them - it's a lot more reliable in the long run.

Good luck!

Multiple BSOD errors

newbee001

New Member

My Computer

System One

usasma

Mr. Cranky Pants

My Computer

System One

newbee001

New Member

My Computer

System One

usasma

Mr. Cranky Pants

My Computer

System One

newbee001

New Member

My Computer

System One

usasma

Mr. Cranky Pants

My Computer

System One