hp650 notebook BSOD whilst running command prompt andAVAST

hello110

New Member
Messages
17
I regularly complete my avast full system check,which takes about three hours to complete.


It always completes however today i attempted to do it and twice at 80% roughly, it restarts the laptop and i get BSOD, then the laptop restarts as normal.


I checked the memory (within task manager) and it was near enough 80% so im assuming it slowed the laptop down? also the disk was nearly 100% too.

i then proceeded to do the sfc/ scannow and it says there were integrity violations but windows couldnt fix them. i done the DISM / health one too and it completed but also said there was a problem. Every time i try and complete anything in command prompt or even avast, the computer gets the BSOD. i tried it in safe mode however and it worked but still gave me error messages.


what can i do to fix this? please be indepth as i dont really know how to do complicated computer tasks as im only new to computers.


thanks
 

My Computer

System One

  • OS
    windows 8.1
Post over in the Windows Updates & Activation forums for assistance with the SFC.EXE errors.

Did you do all 3 DISM commands?
Then please run the following DISM commands to see if there's any problems with the system (from an elevated (Run as administrator) Command Prompt). Press Enter after each one:
Code:
Dism /Online /Cleanup-Image /ScanHealth
Code:
Dism /Online /Cleanup-Image /CheckHealth
Code:
Dism /Online /Cleanup-Image /RestoreHealth

FYI - I have repaired systems using the last command even though problems weren't found with the first 2 - so I suggest running them all.

From this article: Repair a Windows Image

You can also run sfc.exe /scannow from an elevated (Run as administrator) Command Prompt to check for further corruption.


For the BSOD's, Please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum): http://www.eightforums.com/bsod-cra...e-screen-death-bsod-posting-instructions.html Please use Option 1 as it provides Event Viewer logs.
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
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