Driver Power State Failure" error BSOD using Windows 8.1

cpupros

New Member
Messages
2
I'm using a ASUS S56CA ultrabook which runs VERY SLOWLY (takes 5+ minutes to boot up)!
OS is Windows 8.1 with ALL the latest Windows Updates installed.

I get the BSOD error "Driver_Power_State_Failure" usually when trying to enter sleep mode or using the Instant ON feature from ASUS .. neither of them work properly so after researching online I've decided to REMOVE the Intel® Rapid Storage Technology (Intel® RST) RAID Driver .. reboot and it's still VERY slow to boot. I've also tried to d/l new drivers from the ASUS website (only BIOS and few others) which were also installed but still get same results. The Intel HD 4000 Graphics is also out of date but I cannot d/l the update from the intel website .. shows file not available?

It also does NOT shut down completely .. select Shut Down from the menu and screen goes BLACK but power never goes off .. so I must manually hold the power button 5 seconds to shut down.

Finally, I've turned OFF ALL power saving features in Power Options .. no sleep .. no turn HDD off, etc.

I need to know how to fix this system so it does NOT take 5 minutes to boot up please.

I'm also attaching the last 4 minidump files for review .. plus I'll use the SF utility tonight to get the other suggested files on this forum.
 
Last edited:

My Computer

System One

  • OS
    windows 7 prof
    Computer type
    Laptop
    System Manufacturer/Model
    HP
    CPU
    Intel I5
    Motherboard
    HP
    Memory
    4GB
    Graphics Card(s)
    built in
    Browser
    IE 10
    Antivirus
    VIRPE Business
Attached SF zip file as requested in your post notes. Hope someone can fix this soon .. system takes 5 minutes to boot up and still get BSOD even after updating Intel RST drivers and disabling power options.

Thanks,
Shane
 

My Computer

System One

  • OS
    windows 7 prof
    Computer type
    Laptop
    System Manufacturer/Model
    HP
    CPU
    Intel I5
    Motherboard
    HP
    Memory
    4GB
    Graphics Card(s)
    built in
    Browser
    IE 10
    Antivirus
    VIRPE Business
At one point Asus advised not removing the Intel RST drivers as they wouldn't work properly if updated afterwards.
Here' a quote from the download page:
Intel Rapid Storage Technology driver
Please do not uninstall the Intel Rapid Storage Technology driver. User only could install the new IRST driver directly to update.
What this means is that you may have to reinstall Windows in order to get this to work properly. I'm not suggesting that you do it now - but that you be prepared to do it (in the future) if it appears that the other fixes that we try aren't working.

Also, there is disagreement (in the BSOD community) about removing the Intel RST drivers. I'm on the side of not removing something that isn't proven to be a problem. This is especially important (IMO) given the warning about uninstalling the drivers.

I'd suggest trying a REFRESH first, as it may fix the problem without having to lose everything: http://www.eightforums.com/tutorials/2293-refresh-windows-8-a.html

Only 46 Windows Updates installed. Most systems have 60 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

Don't worry about the specific number, it's just important that you have checked and installed any updates that were available.

These devices have problems in Device Manager:
Bluetooth Audio Device BTHENUM\{61118058-486C-4BB0-B4B8-ACE4DCADEC44}_LOCALMFG&0000\8&27D0921B&0&000000000000_00000000 This device cannot start.
Virtual Bluetooth Support (Include Audio) BTHENUM\{CBECAB40-A2C8-4AB3-ADC1-DE0FE95D8600}_LOCALMFG&0000\8&27D0921B&0&000000000000_00000000 This device is not working properly because Windows cannot load the drivers required for this device.
Bluetooth LWFLT Device BTHENUM\{DD533152-01F4-435C-ABFE-984BC21A2A65}_LOCALMFG&0000\8&27D0921B&0&000000000000_00000000 This device is not working properly because Windows cannot load the drivers required for this device.
Please:
- uninstall the current Bluetooth drivers from your system.
- download and install the latest, Win8.1 drivers for your Bluetooth (DO NOT USE Win8 drivers - they sometimes have problems in 8.1)
- check in Device Manager to make sure that the errors are fixed (if not, post back for further suggestions).

The memory dumps all blame the Intel Storage drivers. Please run Driver Verifier (it's an attempt to verify that iaStorA.sys is actually to blame) according to these instructions: Driver Verifier Settings

Analysis:
The following is for informational purposes only.
Code:
[FONT=lucida console]**************************Tue Jun 10 21:52:32.561 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\061014-256078-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17085.amd64fre.winblue_gdr.140330-1035
System Uptime:[B]0 days 0:27:05.438[/B]
*** WARNING: Unable to verify timestamp for iaStorA.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
Probably caused by :[B]iaStorA.sys[/B]
BugCheck [B]9F, {3, ffffe0004de90060, ffffd001083b7930, ffffe0005035b5c0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000009F"]DRIVER_POWER_STATE_FAILURE (9f)[/URL]
Arguments: 
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffe0004de90060, Physical Device Object of the stack
Arg3: ffffd001083b7930, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffe0005035b5c0, The blocked IRP
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x9F_3_POWER_DOWN_IMAGE_iaStorA.sys[/B]
CPUID:        "Intel(R) Core(TM) i3-3217U CPU @ 1.80GHz"
MaxSpeed:     1800
CurrentSpeed: [B]1796[/B]
  BIOS Version                  K56CA.208
  BIOS Release Date             11/13/2012
  Manufacturer                  ASUSTeK COMPUTER INC.
  Product Name                  K56CA
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jun 10 21:20:44.561 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\061014-256812-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17085.amd64fre.winblue_gdr.140330-1035
System Uptime:[B]0 days 1:10:57.437[/B]
Probably caused by :[B]pci.sys[/B]
BugCheck [B]9F, {3, ffffe0016b6c7880, ffffd0002afe9930, ffffe0016bef5720}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000009F"]DRIVER_POWER_STATE_FAILURE (9f)[/URL]
Arguments: 
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffe0016b6c7880, Physical Device Object of the stack
Arg3: ffffd0002afe9930, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffe0016bef5720, The blocked IRP
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x9F_3_POWER_DOWN_iaStorA_IMAGE_pci.sys[/B]
CPUID:        "Intel(R) Core(TM) i3-3217U CPU @ 1.80GHz"
MaxSpeed:     1800
CurrentSpeed: [B]1796[/B]
  BIOS Version                  K56CA.208
  BIOS Release Date             11/13/2012
  Manufacturer                  ASUSTeK COMPUTER INC.
  Product Name                  K56CA
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jun 10 17:52:49.566 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\061014-253843-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17085.amd64fre.winblue_gdr.140330-1035
System Uptime:[B]0 days 18:28:19.439[/B]
Probably caused by :[B]pci.sys[/B]
BugCheck [B]9F, {3, ffffe001a80fd880, fffff80262f0f930, ffffe001ac35f980}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000009F"]DRIVER_POWER_STATE_FAILURE (9f)[/URL]
Arguments: 
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffe001a80fd880, Physical Device Object of the stack
Arg3: fffff80262f0f930, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffe001ac35f980, The blocked IRP
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x9F_3_POWER_DOWN_iaStorA_IMAGE_pci.sys[/B]
CPUID:        "Intel(R) Core(TM) i3-3217U CPU @ 1.80GHz"
MaxSpeed:     1800
CurrentSpeed: [B]1796[/B]
  BIOS Version                  K56CA.208
  BIOS Release Date             11/13/2012
  Manufacturer                  ASUSTeK COMPUTER INC.
  Product Name                  K56CA
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Jun  9 21:49:13.555 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\060914-266812-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17085.amd64fre.winblue_gdr.140330-1035
System Uptime:[B]1 days 0:24:27.437[/B]
*** WARNING: Unable to verify timestamp for iaStorA.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
Probably caused by :[B]iaStorA.sys[/B]
BugCheck [B]9F, {3, ffffe001ab1fb060, ffffd001f8fe9930, ffffe001ad5515d0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000009F"]DRIVER_POWER_STATE_FAILURE (9f)[/URL]
Arguments: 
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffe001ab1fb060, Physical Device Object of the stack
Arg3: ffffd001f8fe9930, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffe001ad5515d0, The blocked IRP
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x9F_3_POWER_DOWN_IMAGE_iaStorA.sys[/B]
CPUID:        "Intel(R) Core(TM) i3-3217U CPU @ 1.80GHz"
MaxSpeed:     1800
CurrentSpeed: [B]1796[/B]
  BIOS Version                  K56CA.206
  BIOS Release Date             08/21/2012
  Manufacturer                  ASUSTeK COMPUTER INC.
  Product Name                  K56CA
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/FONT]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[FONT=lucida console]**************************Tue Jun 10 21:52:32.561 2014 (UTC - 4:00)**************************
ASMMAP64.sys                Thu Jul  2 05:13:26 2009 (4A4C7A36)
atkwmiacpi64.sys            Tue Sep  6 21:44:52 2011 (4E66CC94)
AiCharger.sys               Thu Sep 22 22:04:40 2011 (4E7BE938)
excsd.sys                   Fri Mar 30 15:52:41 2012 (4F760F09)
excfs.sys                   Fri Mar 30 15:53:05 2012 (4F760F21)
RtsBaStor.sys               Wed Jun 13 06:09:02 2012 (4FD866BE)
btath_hcrp.sys              Thu Jun 21 01:23:29 2012 (4FE2AFD1)
HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
dump_iaStorA.sys            Mon Jul  9 16:42:33 2012 (4FFB4239)
iaStorA.sys                 Mon Jul  9 16:42:33 2012 (4FFB4239)
DptfManager.sys             Fri Jul 13 19:46:44 2012 (5000B364)
DptfDevDram.sys             Fri Jul 13 19:47:22 2012 (5000B38A)
DptfDevGen.sys              Fri Jul 13 19:47:46 2012 (5000B3A2)
DptfDevFan.sys              Fri Jul 13 19:48:07 2012 (5000B3B7)
DptfDevPch.sys              Fri Jul 13 19:48:46 2012 (5000B3DE)
DptfDevProc.sys             Fri Jul 13 19:49:52 2012 (5000B420)
kbfiltr.sys                 Wed Aug  1 23:22:22 2012 (5019F26E)
RTKVHD64.sys                Tue Aug  7 06:49:39 2012 (5020F2C3)
btath_rcp.sys               Fri Aug 24 11:27:40 2012 (50379D6C)
AsusTP.sys                  Mon Oct 29 14:23:54 2012 (508EC9BA)
sbwtis.sys                  Thu Dec  6 07:26:10 2012 (50C08EE2)
sbapifs.sys                 Mon Jun 17 21:08:23 2013 (51BFB307)
iwdbus.sys                  Wed Jul 24 21:06:12 2013 (51F07A04)
athwbx.sys                  Thu Aug 15 23:13:28 2013 (520D98D8)
intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
IntcDAud.sys                Thu Aug 29 10:42:53 2013 (521F5DED)
Rt630x64.sys                Mon Sep  9 02:47:07 2013 (522D6EEB)
igdkmd64.sys                Mon Sep 16 20:08:54 2013 (52379D96)
AsHIDSwitch64.sys           Mon Oct  7 21:45:17 2013 (525363AD)
btfilter.sys                Thu Jan  2 00:24:20 2014 (52C4F804)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jun 10 17:52:49.566 2014 (UTC - 4:00)**************************
gfiark.sys                  Thu May 23 08:39:22 2013 (519E0DFA)
gfiutil.sys                 Wed Sep  4 14:57:40 2013 (522782A4)
MBAMSwissArmy.sys           Thu Mar 20 18:12:35 2014 (532B67D3)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Jun  9 21:49:13.555 2014 (UTC - 4:00)**************************
IntcDAud.sys                Tue Jun 19 10:40:51 2012 (4FE08F73)
hiber_iaStorA.sys           Mon Jul  9 16:42:33 2012 (4FFB4239)
Rt630x64.sys                Fri May 10 05:59:08 2013 (518CC4EC)
athwbx.sys                  Mon Jul 15 03:29:50 2013 (51E3A4EE)
mfencbdc.sys                Tue Mar 18 10:04:48 2014 (53285280)
mfehidk.sys                 Fri Mar 21 16:53:03 2014 (532CA6AF)
mfewfpk.sys                 Fri Mar 21 16:53:16 2014 (532CA6BC)
mfeapfk.sys                 Fri Mar 21 16:53:41 2014 (532CA6D5)
mfeavfk.sys                 Fri Mar 21 16:53:56 2014 (532CA6E4)
mfefirek.sys                Fri Mar 21 16:55:15 2014 (532CA733)
cfwids.sys                  Fri Mar 21 16:55:40 2014 (532CA74C)
[/FONT]
http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys
http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys
http://www.carrona.org/drivers/driver.php?id=AiCharger.sys
http://www.carrona.org/drivers/driver.php?id=excsd.sys
http://www.carrona.org/drivers/driver.php?id=excfs.sys
http://www.carrona.org/drivers/driver.php?id=RtsBaStor.sys
http://www.carrona.org/drivers/driver.php?id=btath_hcrp.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=DptfManager.sys
http://www.carrona.org/drivers/driver.php?id=DptfDevDram.sys
DptfDevGen.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
DptfDevFan.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=DptfDevPch.sys
http://www.carrona.org/drivers/driver.php?id=DptfDevProc.sys
http://www.carrona.org/drivers/driver.php?id=kbfiltr.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=btath_rcp.sys
http://www.carrona.org/drivers/driver.php?id=AsusTP.sys
http://www.carrona.org/drivers/driver.php?id=sbwtis.sys
http://www.carrona.org/drivers/driver.php?id=sbapifs.sys
http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
http://www.carrona.org/drivers/driver.php?id=athwbx.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=AsHIDSwitch64.sys
http://www.carrona.org/drivers/driver.php?id=btfilter.sys
gfiark.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
gfiutil.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=MBAMSwissArmy.sys
http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
http://www.carrona.org/drivers/driver.php?id=hiber_iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=athwbx.sys
http://www.carrona.org/drivers/driver.php?id=mfencbdc.sys
http://www.carrona.org/drivers/driver.php?id=mfehidk.sys
http://www.carrona.org/drivers/driver.php?id=mfewfpk.sys
http://www.carrona.org/drivers/driver.php?id=mfeapfk.sys
http://www.carrona.org/drivers/driver.php?id=mfeavfk.sys
http://www.carrona.org/drivers/driver.php?id=mfefirek.sys
http://www.carrona.org/drivers/driver.php?id=cfwids.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
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